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Marketplace Item Conditions – Pet, Baby, Beauty, and Household

Marketplace sellers must list the condition of the Pet, Baby, Beauty, and Household items they’re selling on Walmart.com when they create a listing.

Items Listed as New

  • New: Brand new, unused, unopened, undamaged and in its original packaging.
    • Must be factory sealed with tags (and includes warranties and instructions for appropriate categories). 
  • New without Box (or) Tags: Brand-new and unused but without original packaging or tags.
    • Original accessories and instructions are included.
  • New with Defects: Brand-new, unused, and functional but with cosmetic imperfections caused during production or delivery.
    • This could include missing threads, discoloration, label malfunction, etc.
    • Instructions may not be included.

Items Listed as Pre-Owned

  • Like New: Excellent condition and has been gently used or worn previously.
    • Accessories, original packaging, and instructions are included.
  • Good: Good condition with signs of wear or usage (may have scuffs, creasing, small tears, odor, minimal discoloration, slight pilling marks, fading, stains or scratches).
    • Instructions are included for appropriate categories.
    • Accessories and original packaging may not be included. 
  • Fair: Fair condition with visible signs of wear or (which can include scratches, fading, missing parts and accessories).
    • Accessories, original packaging, and instructions are not included.

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