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Marketplace Item Conditions – Electronics

(Including Phones, Tablets, Cameras, Bikes, Hoverboards, Vacuum Cleaners, Hair Tools, etc.)

Marketplace sellers must list the condition of the electronics (Including Phones, Tablets, Cameras, Bikes, Hoverboards, Vacuum Cleaners, Hair Tools, etc.) the're selling on Walmart.com when they create a listing.

Items Listed as New

  • New: A brand-new, unused, unopened, undamaged item in the original packaging.
    • Must be factory sealed with tags (and include warranties and instructions for appropriate categories).

Items Listed as Restored

  • Premium: Eligibility is restricted to manufacturers, manufacturer-authorized or other qualifying sellers or suppliers.  
    • “Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).    
    • Battery life, if applicable, must be 90% of the “like new” equivalent or higher.  A minimum one-year written warranty.  
    • 30-days free returns and replacements, unless the item is otherwise excluded under the 15-day return window for certain electronics. 
  • Like New: “Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).    
    • Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  At least 90-days free returns. 
  • Good: The item has slight signs of wear/use, including small scuffs, marks, or scratches barely visible when holding the product 12 inches away, and imperceptible to touch.
    • Battery life, if applicable, must be 80% of the “like-new” equivalent or higher. At least 90-days free returns.
  • Fair: Item may have visible signs of wear/use, including more significant scratches or marks visible when holding the product 12 inches away, and perceptible to touch.
    • Battery life, if applicable, must be 80% of the “like-new” equivalent or higher. At least 90-days free returns.  

Items Listed as Open Box

  • Open Box: Excellent condition with no signs of usage and still in its original packaging or generic packaging.
    • Packaging can be open or show signs of wear, but original accessories are included.
    • Instructions are included for appropriate categories.

Items Listed as Pre-Owned

  • Like New: Like-new condition with minor to no imperfections.
    • Original accessories may not be included.
    • If the item has a screen, it will have no scratches on the screen.
    • Fully functional: every item is guaranteed to be fully functional, regardless of its cosmetic condition.
    • Battery life, if applicable, will be 60% of the new equivalent, or higher.
  • Good: Good condition with slight signs of wear/use, including small scuffs, marks, or scratches.
    • Accessories may not be included. If the item has a screen, it will have no scratches on the screen.
    • Fully functional: every item is guaranteed to be fully functional, regardless of its cosmetic condition.
    • Battery life, if applicable, will be 60% of the new equivalent, or higher.
  • Fair: Fair condition with visible signs of wear/use, including more significant scratches or marks.
    • Accessories may not be included.
    • If the item has a screen, it can have minimal scratches on the screen.
    • Fully functional: every item is guaranteed to be fully functional, regardless of its cosmetic condition.
    • Battery life, if applicable, will be 60% of the new equivalent, or higher.

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