Reports
INMA reports are global, strategic, relevant, and just-in-time. INMA members can log in and download reports for free.
Latest Reports
132 Results
-
How Product-Led News Organisations Are Structured
How to structure a product-led news organisation is the focus of this report. The dynamic nature of product and technology, along with processes and dependencies, means there is no one right way to organise product within a company's structure. The report features 11 case studies designed to show various perspectives and illustrate how news companies around the world are tackling organisation.
-
Strategies for Continuously Transforming Your Newsroom
How to continually transform a newsroom is the focus of this report. The report offers seven lessons for newsroom transformation, which it claims is a never-ending process. The report dives into how to position newsrooms for the future and get comfortable with the concept that transformation isn't something news companies complete but rather something they need to instill into their muscle memory.
-
How News Publishers Are Using GenAI Right Now
Breaking down what news media companies are doing with generative AI for workflow efficiency and consumer-facing products is the focus of this report. Included in the report are examples from Bauer Media, Ippen Digital, Bayerischer Rundfunk, JP/Politikens, Grupo RBS, DPG Media, HT Media, Politico, Nikkei, Nederlandse Publieke Omroep, Clarin, MediaCorp Singapore, Rede Gazeta, Hearst, HT Media, Trustmedia, Financial Times, Ringier Axel Springer, Mediafin, Stuff, Palm Springs Post, Sanoma Media, Times Internet, The New York Times, Medien Hub Bremen-Nordwest, and Tamedia.
-
There Is No Subscription Ceiling for News Media
Breaking down the myth that there is a subscriptions ceiling in news media is the focus of this report. It breaks down six common myths held by publishers today and provides a data-informed answer to each one. Among the report's case studies are the New York Times, Axel Springer, Mediahuis, Haaretz, News24, Advance Local, The Irish Times, Dow Jones, and The Washington Post.
-
Engaging New Audiences with Constructive Journalism
How to engage new audiences and combat news avoidance through constructive journalism is the focus of this report. The report dives into how constructive journalism is helping companies change their approach and re-engage audiences with case studies from Austria's Kleine Kinderzeitung, Gannett | USA Today, The Times of India, DRIVE, and Dainik Jagran.
-
Using Subscription Cancellations to Retain News Customers
This report is a boots-on-the-ground research project that shares author Robert Skrob's experience with the cancellation process at 14 major media companies in the United States and the United Kingdom. "Using Subscription Cancellations to Retain News Customers" dives into the reasons cancellation processes go wrong, and reveals the five essential elements, without which, Skrob says, media publishers likely are losing more subscribers than they should. Among the report's case studies are The Telegraph, Financial Times, Aftenposten, and Ringier Axel Springer, who walk readers through cancellation processes, giving a closer look at how the processes could be improved.
-
How News Media Companies Should Choose a CMS
How news media companies can select the right technology and vendor for their content management system is the focus of this report. The report dives into the basics of CMS, creating critical user journeys, defining new CMS requirements, and how to choose the right providers. Using case studies from Mediahuis in Belgium, Kölner Stadt-Anzeiger Digitale Medien in Germany, and Stuff in New Zealand, the report walks through the challenges, considerations, and processes of implementing a new CMS.
-
Why Some Media Companies Are Betting Big on Audio
The different areas of audio that provide an opportunity for publishers to widen their audiences while boosting engagement and revenue is the focus of this report. It is designed to look at the current possibilities and the promise for the future, allowing media companies to weigh investment opportunities and decide where to place their audio bets. Among the report's case studies are: Prisa, Funke, VOL.AT, News Corp Australia, Stuff, Kvartal, Stampen Media, and Svenska Dagbladet.
-
Why Media Ad Sales Teams Need E-Commerce
How news media companies can leverage the revenue opportunities of the post-pandemic e-commerce boom is the focus of this report. It looks at the main areas to be considered when entering the e-commerce space: the trends, which media companies are doing it well already, and how to (re)structure for a robust e-commerce operation. Among the report's examples and case studies are: SPH Media, Gannett, The Independent, The Telegraph, The New York Times, Conde Nast, Buzzfeed, Aftonbladet, and Dagens Nyheter.
-
Bringing Newsrooms Into the Business of News
How news publishers can align newsrooms with the rest of the news business to move toward a digital culture is the focus of this report. Bringing newsrooms into the business of news is vital today because of the shift in content economics behind digital consumption habits. How newsrooms are succeeding in this cultural shift is the crux of the report, which is based on INMA Webinars, master classes, conferences, study tours, newsletters, and blogs during the past three years.
-
News Media at the Dawn of Generative AI
How news media companies can benefit from quick and immediate wins with generative AI is the focus of this report. Riding a wave of popularity, generative AI vaulted to the top of media c-suites thanks to the release of OpenAI's ChatGPT and DALL-E, among others. "News Media At the Dawn of Generative AI" provides journalists and media professionals a foundation to evaluate the opportunities and threats emanating from the popular technology.
-
How News Publishers Can Capitalise On the Newsletter Economy
How news publishers can capitalise on the resurgence of newsletter popularity to increase engagement and drive subscriptions is the focus of this report. The report looks at the newsletter resurgence and what it means for news publishers while sharing case studies and best practices for newsletter strategies. Among the report's case studies are the Winnipeg Free Press, Canada; Funke Media Group and Badische Zeitung in Germany; Time Magazine and The Post and Courier in the United States; Turun Sanomat, Finland; Latinoamérica Piensa/Grupo Octubre, Argentina; Reach, United Kingdom; and Nine Metro Publishing in Australia.
-
AI Guide and ChatGPT Promptbook for News Marketers
How news subscription marketers can use generative AI tools to save time, improve scalability, and increase the effectiveness of reader engagement is the focus of this report. This report dives into the capabilities of new AI tools, based on a review by INMA of the top 15 generative AI tools and in-depth testing of the top three of them. It also aims to be a practical guide for marketing teams, including examples of effective prompts, step-by-step instructions, and practical scenarios.
-
How Newsrooms Succeed In Google Search
Demystifying Google's search "black box" and highlighting search best practices at leading newsrooms is the focus of this report. "How Newsrooms Succeed In Google Search" zeroes in on the state of Google search, elevates publisher issues about search across Google surfaces, punctuates concerns about the Discover product, and highlights Google objectives and roles in search. It relies on interviews with Google and major publishers on five continents: News Corp Australia, Gannett | USA Today Network, The Guardian, Infoglobo, and HT Media.
-
How Automated Journalism Is Shaping the Future of News Media
How automation can accelerate and improve reporting and reshape media business models is the focus of this report. "How Automated Journalism Is Shaping the Future of News Media" covers understanding automated journalism and why it matters, making the case for automated news, using robots for revenue, and six ways to get started. Among the reports' case studies are NTM, Bergens Tidende, Stavanger Aftenblad, FVN, and RADAR.
-
A Personalisation Primer for Media Companies
How to strategically assess and demystify the opportunities of personalisation on news media products is the focus of this report. "A Personalisation Primer for Media" seeks to answer key questions from members across the media organisation and those outside of the data team. The report covers evaluating the possible impact of personalisation in products, understanding KPIs, how to ramp up a personalization programme, and what you need to get started.
-
Best Personalisaton Practices for News Media
As news publishers begin understanding how to better provide personalisation for customers, they can implement new practices that yield measurable results. Featuring examples and case studies from News Corp Australia, Aftenposten, Gannett, Bild, Mediahuis Netherlands, Schibsted, South China Morning Post, Yahoo, NZZ, Le Figaro, Financial Times, The Atlantic, The New York Times, and Sophi.io, this report draws readers deeper into the world of personalisation, giving detailed examples of what news media companies around the world have done.
-
What Gen Z + Media Need From Each Other
How news media organisations can engage the next generation of readers by delivering the news they want, on the platforms they trust, is the focus of this report. Using six case studies from around the world, and drawing on research from the Reuters Institute, Pew Research Center, and Borrell Associates in the United States, this report looks at what companies are doing to connect with Gen Z, explains how it's working, and shares what they have planned to continue attracting this important audience segment.
-
The Power and Promise of Print Advertising
How print advertising remains central in the marketing mix and how news media companies can leverage successful print strategies from around the globe is the focus of this report. Research backs up what revenues show: Despite misperception of print advertising's effectiveness, the ROI on print advertising works for advertisers, media companies, and audiences. "The Power and Promise of Print Advertising" distils lessons learned during INMA's Print Advertising Innovation Master Class in February, and covers the research, whether print is still attractive to advertisers, rethinking print, getting print on the radar of media buyers, and measuring print ads.
-
The Opportunities and Blueprint of XR for Media
How news media organisations can start preparing now for extended reality (XR) to have the skill sets and tools necessary when readers reach mass adoption is the focus of this report. Based on INMA's six-part Master Class series, "How newsrooms can creatively use and report on XR," in partnership with Meta, the report provides a blueprint for news media companies to navigate the new "reality" landscape. The report covers setting the scene for XR, tools and technologies to get started, augmented reality (AR) for news, virtual reality (VR) for news, commercial opportunities of XR, and what the metaverse is.
-
7 Steps to a Successful Media Product Process
How media products and features can be developed with both customers in mind and with respect for internal resources by following a simple process is the focus of this report. The seven-step process INMA has built for news media companies fuses together work from a mixture of sources, including interviews with more than 100 product executives from around the world.
-
The Benefits and Risks of Media Data Democratisation
How media companies can drive data usage through democratisation is the focus of this report. The report distills the findings of the Audience Analytics Accelerator Latin America 2021, a joint programme by the Meta Journalism Project and INMA, in collaboration with the International Center For Journalists (ICFJ). The project aimed to explore how news media companies can transform their online business by helping them analyse and act on data in new and creative ways. The report sheds light on practical solutions publishers can use to drive data usage through democratisation.
-
Exploring Blockchain's Potential to Transform Media
Potential opportunities and impacts of blockchain technologies on news media companies is the focus of this report. Aiming to bridge the broader blockchain world that is transforming other industries back to the news media industry, the report covers content rights management, democratising content creator revenue, redefining the media supply chain, enabling new monetisation options, optimising advertising revenue, and boosting audience engagement.
-
Light Readers: Digital Subscriptions' Next Growth Path
Light readers represent the strongest growth path for subscription-mature news media companies, yet the audience segment described as "casual," "infrequent," and "picky" requires deeper study. This report reveals new patterns in reader revenue during the pandemic, the emergence of product and marketing tactics to attract light readers, insights into casual buyers across consumer industries, and a re-sizing of the subscription opportunity ahead.
-
The Guide to Smart Data Strategy in Media
News media companies must unlock the value of data insights to strategically develop their subscription business and take full advantage of the pending phaseout of third-party cookies with advertising sales. This report looks at how media companies create data strategies, understand and leverage data, change their operations through data, use AI and ML to enhance efforts, and collaborate to harness the power of data.
-
How Product Is Leading Media's New Growth Path
Product is the youngest department at news media companies but also one of the fastest growing. This report looks at what product is, how it has changed organisational structures, and what role it will play in the success of the news media industry of the future.
-
The Growing Promise of B2B in Media's Reader Revenue Model
News media companies are expanding into potentially lucrative business-to-business (B2B) subscriptions. This report looks at the differences in consumer vs. B2B subscription strategies, steps to selling B2B subscriptions, and how news media companies are catering their subscription offers to corporations.
-
Understanding Ad Tech and Its Challenges For News Publishers
Decoding the complex ad tech ecosystem, this report aims to educate publishers on the mechanics behind online display advertising, examine the surge in regulatory action that may re-set the table for ad tech, and discuss the interplay between privacy and competition.
-
Subscription Pricing: From COVID Bump To Sustainable Revenue
The pandemic-driven subscription surge and the rise of segmented approaches to audience management are driving new urgency for sharper pricing strategies by media companies as markets emerge from the worst of COVID-19.
-
The Engagement and Economic Promise of News Podcasts
The rise of news podcasts in the fast-emerging voice ecosystem and the possibilities behind monetisation for media companies are the key focuses behind this report. Explore the media podcast road map from ideation to creation to engagement to making money - punctuated by eight industry-leading case studies.
-
How News Brands Are Rebuilding Trust
The reinvention of news media's business model can be significantly advanced by newsrooms that restore trust from audiences inundated by fake news and misinformation. This report from The Trust Project lays out a road map for newsrooms based on best practices that advance trust indicators.
-
The Economics and Emotion of Reducing Print Days
How news media companies manage the sliding scale economics of print newspapers and execute the emotional balancing act of reducing print days is the focus of this report - notably the U.S. news industry's evolution from seven-day publishing to one- to three-day publishing. Building on case studies, the report looks at the keys behind successful day-of-week print reductions: mission, data, and communication.
-
Content-to-Commerce Brings Revenue in Post-Advertising World
Pioneer publishers are launching content-to-commerce initiatives to create new sources of revenue growth. Content-to-commerce reduces the runway between consideration and purchase and offers new business model possibilities, fusing next-generation branding with content marketing, direct-to-consumer product, and e-commerce. INMA shares case studies on first-movers in the content-to-commerce space.
-
Why Branded Content Fits This Advertising Moment
Branded content is a strong strategy for today's COVID-influenced market and for consumers influenced by viral videos, on-demand entertainment, and unique experiences. This report looks at branded content opportunities among U.S. news publishers, combined with international case studies that leverage storytelling, build awareness and brand loyalty, capitalise on influencers, and create conversion tactics.
-
What a Pandemic Taught Media About Community Engagement
In the midst of a rapidly changing pandemic and upended workplaces, publishers created unprecedented ways to engage their communities. Innovating daily, news media companies around the world delivered what readers were looking for and shifted each time those needs shifted. Learn how 33 media companies in 14 countries engaged their communities through engaging content, educational content, outreach for and to advertisers, virtual events, philanthropy, and positive news during COVID.
-
News Media's Pandemic Leadership Opportunities
The COVID-19 crisis has provided the management opportunity of a generation to accelerate a digital- and data-led growth strategy that otherwise was mired in cultural crosswinds. Learn how news publishers should navigate through today's pandemic environment by accelerating change through the chaos, what areas of the company to accelerate, broader opportunities for a post-pandemic future, and how publishers are embracing their change opportunities.
-
The Potential Impact of Work-From-Home on Newsrooms
Up to six months into the COVID-influenced work-from-home phenomenon, newsroom managers are trying to determine what to do now, what to do in the next year, and what this crisis may do to the way newsroom employees work in the future. This report delves into how WFM is progressing in the United States and what employees need to effectively work from home as some media companies prepare to remain remote at least until the end of 2020. Might the shift be permanent? This report brings together research, experts, and case studies to shed a light on what leadership skills and remote guidance are needed in a work-from-home culture.
-
The "New Abnormal" of Media Advertising
"The 'New Abnormal' of Media Advertising" mashes together long-term trends in advertising and the peculiar circumstances surrounding today's pandemic-fed lockdowns to project forward on what the next 18 months looks like for news media companies. Notably, the new report identifies advertising opportunities in the downturn. Punctuated by best-practice case studies, the report looks at recovery models and advertising forecasts, a platform-by-platform examination into what is expected to happen in advertising, and the challenges and opportunities that lie ahead for news publishers in 2020-2021.
-
The Third-Party Cookie Trigger
The phaseout of third-party cookies by 2022 will fundamentally change the digital advertising ecosystem, forcing news media companies to accelerate first-party data strategies that redefine what makes advertising relevant to users. Shifting to a system based on a user's on-site content consumption habits will have a ripple effect on Web site registrations, the need to require logged-in users, and the likely embrace of universal IDs.
-
News Subscriptions In the Age of Coronavirus
How news publishers navigate the unpredictable surge in traffic and subscription starts during the COVID-19 crisis is the focus of a new report by INMA. "News Subscriptions In the Age of Coronavirus," part of INMA's Readers First Initiative, seeks to identify key trends at work in the subscriptions space, examine the mechanisms behind both the growth in traffic and reader revenue, and highlight successful strategies from publishers worldwide.
-
The Evolving Role of Newsrooms in the Reader Revenue Model
Journalism and its relationship to digital subscriptions are quickly replacing advertising as the key revenue drivers of news media companies worldwide. This report, which is part of INMA's Readers First Initiative, looks at the essential functions of a readers-first newsroom, why trust is key in reader revenue, what readers will pay for, and how news media leadership can guide this transition.
-
How to Decode the Publisher-Platform Relationship
The relationship between news publishers and Big Tech platforms in rebuilding the business of journalism requires a new focus on solutions ranging from direct dialogue to collective bargaining to changes in the law. This report looks at publisher sentiments about platforms, the global legal and regulatory ecosystem for platforms, publisher-platform issues and potential solutions, and a potential publisher playbook.
-
How News Media Wins in the Attention Economy
How publishers manage the emerging platform-influenced economics of attention to grow audience and revenue is the focus of "How News Media Wins In the Attention Economy." The report examines platform dependency, platform attention revenue, the value of attention, and the costs of acquiring and retaining attention.
-
Audio Opportunities for News Media
The fusion of podcasts and smart speakers is fueling a rise in voice-based audience engagement and revenue opportunities at news media companies eager to solidify their value propositions. "Audio Opportunities for News Media" examines the current and short-term future opportunities of audio content.
-
Nurturing Value for News Consumers
The news industry embrace of digital subscriptions and the need to reduce churn to maintain a growth path is driving publishers worldwide to re-think how they communicate core value propositions to ensure long-term relationships. In this report, learn why retention is key to a subscription strategy, why a lifetime relationship is the end game, how convenience and personalization are under-utilised components of value nurturing, how to pivot with data, and how to differentiate product via brand and segmentation.
-
Unpacking the Reader-Subscriber-Lifetime Customer Journey
Improving subscriber retention and habitually engaging readers was the focus of the INMA Consumer Engagement Summit in November 2018 in Miami. In this report, learn more about key summit outcomes, which include subscriber onboarding, winning every visit, creating habits, building community, rewarding loyalty, paywall models, content that converts, newsletter best practices, getting newsrooms on board, and smart pricing.
-
Stories Format: News Media's Next Social Opportunity
With the Stories format predicted by some to become more dominant on social platforms in the next year, this INMA report shows best practices in execution and which news companies are leading the way. The report looks at how to discover and capitalise on user-generated content, how to produce your own Stories, and how to optimise social platforms.
-
How Newsletters Are Redefining Media Subscriptions
The rise of frequency as the key metric driving subscriber retention has ushered in a rapidly expanding era of e-mail newsletters at media companies. In this report, learn about some key best practices in newsletters from subject matter to style to volume and how best to surface a dense content ecosystem. Get pointers from experts and do a deeper dive with four companies immersing themselves in newsletter lessons.
-
The Media Subscriptions Blueprint
The latest global trends and strategies behind optimising digital subscriptions point to a new value proposition for news brands, the data-fueled freemium model, and the eventual shift to a dynamic pay model. Adopting digital subscriptions is proving a culture galvaniser that works best with content written with an authentic voice. Newsrooms are crucial to growth, as is a focus on improving retention through engagement. This report is based on findings from the INMA Media Subscriptions Week April 16-19, 2018, in London.
-
How the Connected Consumer Is Redefining News Media
The "always on" connectedness of consumers is changing value propositions and expectations of news media. In response, media companies are embracing a shift to "connected marketing" that is impacting the news brand experience and driving the need for personalisation and the reduction of friction points.