About
Customer centricity and building a high performing team are foundational to my role as…
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For those of us familiar with the hustle and bustle of quarter-end in sales, we understand the madness, stress, and anxiety that comes with it…
For those of us familiar with the hustle and bustle of quarter-end in sales, we understand the madness, stress, and anxiety that comes with it…
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Last week, I had the pleasure of connecting with Associates and interns across the business. The week kicked off with a visit to Mars’ office in…
Last week, I had the pleasure of connecting with Associates and interns across the business. The week kicked off with a visit to Mars’ office in…
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It was a pleasure to attend ServiceNow's Federal Forum in Ottawa last week with the incredible Bell and ServiceNow teams. This was a fantastic…
It was a pleasure to attend ServiceNow's Federal Forum in Ottawa last week with the incredible Bell and ServiceNow teams. This was a fantastic…
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Experience & Education
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ServiceNow
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It was an honor to join so many dedicated civil servants at the Canada Public Sector Forum. They are truly making the world work better for everyone…
It was an honor to join so many dedicated civil servants at the Canada Public Sector Forum. They are truly making the world work better for everyone…
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Francois Pienaar…if you don’t follow rugby, you may not immediately recognize the name, but I’d bet you know the story from the award-winning movie…
Francois Pienaar…if you don’t follow rugby, you may not immediately recognize the name, but I’d bet you know the story from the award-winning movie…
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Great to spend time yesterday with some key customers in Germany and visit our new ServiceNow Munich office – what an incredible space! The energy…
Great to spend time yesterday with some key customers in Germany and visit our new ServiceNow Munich office – what an incredible space! The energy…
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I’m excited to announce that I will be joining Thoughtworks as its new CEO effective June 17. As I step into the role, I want to acknowledge the…
I’m excited to announce that I will be joining Thoughtworks as its new CEO effective June 17. As I step into the role, I want to acknowledge the…
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As I’ve shared previously, spending time with Nasdaq’s stakeholders around the globe is always a highlight for me. Following our first quarter…
As I’ve shared previously, spending time with Nasdaq’s stakeholders around the globe is always a highlight for me. Following our first quarter…
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GenAI represents a further evolution of AI and a step change in natural language, reasoning and multimodal capabilities, which are driving…
GenAI represents a further evolution of AI and a step change in natural language, reasoning and multimodal capabilities, which are driving…
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After our biggest Knowledge yet, it’s clear ServiceNow has arrived as a true AI platform company! What an incredible evolution from our roots in IT…
After our biggest Knowledge yet, it’s clear ServiceNow has arrived as a true AI platform company! What an incredible evolution from our roots in IT…
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AI is changing the way we work, and it’s critical that every company has a vision and strategy to harness its potential. That’s why next week, at…
AI is changing the way we work, and it’s critical that every company has a vision and strategy to harness its potential. That’s why next week, at…
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Had an amazing time attending the White House Correspondents’ Dinner with the Thomson Reuters team and our guests! It was a true honor to be…
Had an amazing time attending the White House Correspondents’ Dinner with the Thomson Reuters team and our guests! It was a true honor to be…
Liked by Paul Fipps
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Five things to prepare for the AI Disruption: 1) Educate your Team - Free resources are available everywhere. Make sure everyone is on the same page.…
Five things to prepare for the AI Disruption: 1) Educate your Team - Free resources are available everywhere. Make sure everyone is on the same page.…
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After spending time across the US, Canada, and Europe with investors, I recently embarked on my first global office tour to connect with colleagues…
After spending time across the US, Canada, and Europe with investors, I recently embarked on my first global office tour to connect with colleagues…
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Thrilled to share the launch of two powerful use cases in the AWS marketplace: cloud transformation and next-generation contact center. These…
Thrilled to share the launch of two powerful use cases in the AWS marketplace: cloud transformation and next-generation contact center. These…
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Last week, I had the privilege of closing out Women’s History Month alongside some remarkable women at Shared Services Outsourcing Week in Orlando!…
Last week, I had the privilege of closing out Women’s History Month alongside some remarkable women at Shared Services Outsourcing Week in Orlando!…
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With yesterday's Washington D.C. release, we’re continuing to demonstrate how GenAI drives massive productivity and experience gains! One example…
With yesterday's Washington D.C. release, we’re continuing to demonstrate how GenAI drives massive productivity and experience gains! One example…
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Exciting news! ServiceNow is expanding its reach and accelerating growth in Japan. Our focus? Helping customers maximize the speed and efficiency of…
Exciting news! ServiceNow is expanding its reach and accelerating growth in Japan. Our focus? Helping customers maximize the speed and efficiency of…
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