Rakuten.com (USA) Reviews

I appreciate the pop-ups when I'm checking out and the updates in my email with different deals. I also like how quickly my check was sent out.

Date of experience: July 01, 2024

I love how easy Rakuten is easy to access on my computer and phone. I love getting a check based on the money i saved on past purchases.

Date of experience: July 01, 2024

Rakuten is easy to use on virtually every online shopping site I visit. And I appreciate the rebate checks!

Date of experience: June 04, 2024

Rakuten always delivers. They have great customer service (excellent communication), and they make it easy to get cash back from purchases.

Date of experience: July 01, 2024

This is quick and easy. I love having the extra money given back after shopping at my regular stores.

Date of experience: July 03, 2024

I was trying to find a shopping trip at STANLEY on 6/24/24 that was NOT credited to my account. I have tried for 2 days and various ways to contact company but keep getting error reports. There's NO way to contact company.

Date of experience: June 24, 2024

I enjoy the variety of rewards, just wish some of the bigger ones lasted more than a day. Don't always have time or money to utilize it right away.

Date of experience: July 01, 2024

Providing all retail merchants from A to Z.
And the percentage they provide makes shopping online enjoyable.

Date of experience: July 03, 2024

I appreciate any savings I can receive being on Social Security. Rakuten is a great help. Thank you!

Date of experience: July 02, 2024

I placed 4 orders through Temu last month & still haven"t received an email for my cash back. they told me to submit my confirmations, which I did but still haven't received any emails

Date of experience: July 02, 2024

I made a purchase and have submitted my proof of payment 3x and still have not gotten my $160 cash back from a watch purchase, despite getting a confirmation from Rakuten. This purchase was made in April.

Date of experience: July 02, 2024

I have been a member ever since it was its 1st name. I have made over $3000 over the years, that's a lot of shopping. I always use Rakuten whenever ai can. I love the entire process.

Date of experience: July 01, 2024

I love that you can shop and get money back. Who doesn't ? Great to see when percents get increased. A very nice incentive to shop online ! Thank you .

Date of experience: July 05, 2024

Very user friendly and saves money on items that you were going to purchase anyway.

Date of experience: July 05, 2024

Best reward app I have ever used. Love how easy it is to get connected to stores that give credit for purchase. Really like the quarterly payouts

Date of experience: June 02, 2024

I appreciate Rakuten for featuring many stores that I use on a regular basis so that I can earn cash back

Date of experience: June 19, 2024

It took several emails and extra work on my part but response was quick and helpful.

Date of experience: July 04, 2024

Ease of use and contacting customer service if I think I've not got my shopping credit.

Date of experience: July 03, 2024

I like this savings the most of ones I see. The fact that I do not have to do anything but shop and make sure it is activated and a check just comes in the mail is fantastic. Please keep up the great work.

Date of experience: June 23, 2024

mostly site I shop Rakuten pretty much has decent discount on it. highly recommend.

Date of experience: July 02, 2024