Rakuten.com (USA) Reviews

29,436  •  Excellent
TrustScore 4.5 out of 5

4.4

In the Cashback Provider category

Write a review

Company activitySee all

Reviews4.4

29,436 total


Sort:


Rated 5 out of 5 stars

Claims response

They do good on online claims but I'm worried about my bar bee que claim it's not submitted and it's in-store

Date of experience: July 01, 2024


Rated 5 out of 5 stars

Everyday Savings

I check Rakuten every time I do some online shopping. The rebates add up and any way I can further save on my purchases is appreciated.

Date of experience: July 02, 2024


Rated 5 out of 5 stars

I love Rakuten!

I love Rakuten! I make money buying things I was going to buy anyway. I especially enjoy receiving the Cha-ching email :-)

Date of experience: July 03, 2024


Rated 1 out of 5 stars

RAKUTAN HAS NOT DONE ANYTHING ABOUT MY…

RAKUTAN HAS NOT DONE ANYTHING ABOUT MY ISSUE! THEY KEEP SENDING SURVEYS BUT HAVEN'T COMPLETED THE INVESTIGATION INTO TEMU AND MANY MISSING CASH BACKS! DO I HAVE TO FILE YET ANOTHER ( THIS WOULD BE NUMBER 7) COMPLAINT TO GET ANY ACTION?

Date of experience: July 01, 2024


Rated 4 out of 5 stars

great service

Love the ease of getting cash back. I wish there was an option to enter your shopping experience in case u forget to go through the app first when shopping on your mobile device. other than that it's been great. the plug in is very helpful.

Date of experience: July 01, 2024


Rated 4 out of 5 stars

Love the Cash Back; Would Like Off-Line Purchase Options

I love getting cash back, of course. It's fun to watch for those little purple "R" symbols to show up. The down side, though, for those of us who don't use "smart" phones, is that we miss out on a lot of cash back opportunities. I would like to have a clear and easy way to claim the benefit without the cell phone link.

Date of experience: July 02, 2024


Rated 5 out of 5 stars

Worth signing up

It is worth signing up. I enjoy getting money back for things I'm already ordering. Easy to use. I like that I can search by the item I want to buy or by store name. It allows you to get the best deal on something, even if it's not at the normal place you order it from.

Date of experience: July 02, 2024


Rated 5 out of 5 stars

The Best

I have been a member for over 10 years. I'll say it again: Anyone who doesn't sign up for Rakuten is missing out big time!!! It is so simple to join, takes minutes, and the checks arrive every 3 months. I have had great experiences, will forever be a member. My last check was over $500. !!! Love Rakuten!

Date of experience: July 02, 2024


Rated 4 out of 5 stars

Love the extension on the web browsers…

Love the extension on the web browsers that pops up when Rakuten is available! I do have to "Find My Money" quite a bit though-- shopping trip doesn't finish when I make a purchase.

Date of experience: July 02, 2024


Rated 5 out of 5 stars

Rakuten is by far the best

Rakuten is by far the best money back rewards program out there. I love that they send me my rewards checks it like a little surprise for me.

Date of experience: July 05, 2024


Rated 5 out of 5 stars

In the beginning

In the beginning, i was skeptical about Rakuten, but during the past 3 years, I have been a believer in this company. Keep up the good work.

Date of experience: July 01, 2024


Rated 5 out of 5 stars

I've been a member for a really long…

I've been a member for a really long time and have consistently had a seamless shopping experience. I really like the new sidebar feature to remind you to activate Rakuten!

Date of experience: July 01, 2024


Rated 5 out of 5 stars

Worth It!

At first, I didn't think an app like this would earn me money. Then I started using it. Low and behold, it let's me earn rewards and cashbacks just like a normal credit card can. Really worth it and easy to use.

Date of experience: July 02, 2024


Rated 5 out of 5 stars

I LOVE Rakuten!!!

I LOVE Rakuten I use it as much as possible, I love that it also has in store rebates as well! From dining to grocery shopping to gift cards!!!

Date of experience: July 02, 2024


Rated 5 out of 5 stars

Rakuten--my go to site.

Rakuten is my go to site for all my online shopping. So nice to know its there was us to enjoy--and they stand by their service.

Date of experience: June 19, 2024


Rated 5 out of 5 stars

Thanks for the memories!

I appreciate the pop-ups when I'm checking out and the updates in my email with different deals. I also like how quickly my check was sent out.

Date of experience: July 01, 2024