Company activity

Updated 20 hours ago

This page gives you a detailed overview of how Rakuten.com (USA) has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: October 2016.

Verified additional company details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Registered domain name ownership

Domain name confirmed in a third-party database

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

146

Verified

0

Invited

5,707

Redirected

0


Total reviews from the past 12 months

5,853

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Rakuten.com (USA) got its reviews in the past 12 months

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New reviews by star rating

How many new reviews (distributed by star rating) Rakuten.com (USA) got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Rakuten.com (USA) replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 24% of their negative reviews.

Rakuten.com (USA)’s flagging activity

How frequently Rakuten.com (USA) flagged their reviews in the past 12 months

Rakuten.com (USA) hasn’t flagged any reviews in the past 12 months.