Best Buy’s Post

Customers basically have no choice but to use the app since there are no employees who care . If you can even find one they won’t know anything or be interested in helping you at all

Way to go team! Can’t wait for our customers to experience these awesome advancements in the app.

Congratulations to the Best Buy team on the launch of the app experiences! As a Sales Specialist, I see firsthand how important it is to meet our customers' unique needs and preferences.

Congrats on replacing your workforce with an app

By far the worst customer service I have ever received in my life. My package was stolen by the UPS delivery person, and not only does BESTBUY not take responsibility for my refund, but they also do not respond to UPS, who agree with me just by looking at the delivery photo. Now I am in a constant battle with this subpar company to get my money back.

Impressive work on creating enriching tech experiences for users - meeting unique needs seamlessly is key. Inspiring insights for all of us striving to innovate 👏✨ #Innovation

Best Buy team, you've certainly done it this time! I used the new digital experience to order a shiny new #eufy X10, but ended up starring in an episode of 'Mystery Box Unboxing' with a pre-loved #irobot #roomba! Four weeks in, and this thrilling saga is yet to reach its climax. I'm attaching just ep1 of the surprise-filled unboxing. You can follow the rest on my original post. Also, if you happen to find a rogue Eufy X10 masquerading as an iRobot, could you please guide it to its rightful home? I've got its box ready and waiting. #EufyGate #BBY https://www.linkedin.com/posts/agashirazi_bestbuy-eufy-roomba-activity-7204462084414156800-qOI6?utm_source=share&utm_medium=member_desktop

Im not so sure that Best Buy is trye to customer satisfaction. I bought a tv today that they charged me a different price then what they had on the shelf. When brought to their attention they said they were in the wrong place and nothing they could do. Thats false advertisement.

Congrats to the app! Customers shop using multiple channels, so this will be a game changer providing you a competitive advantage compared to other retailers.

Congratulations to the Best Buy team on this incredible achievement. It's always inspiring to see companies innovate and adapt to better meet customer needs. How have your customers responded to these new experiences so far?