Omnichannel Alignment

The Reddit Influence: How Altra Running and The Home Depot Capitalize on Community and Context

Digital channels and platforms — especially social networks — have democratized product discovery and access. Through algorithm-powered feeds, consumers receive a curated…

Ikea Exec: Stores’ Expanded Fulfillment Role Key to Maintaining Lower Prices

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions…

Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately…

Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the…

As Gen AI Gains Traction, Potential Risks Become Impossible to Ignore

Businesses across industries have embraced generative AI across their organizations to power efficiency and performance. In fact, 79% of business leaders said…

Monica + Andy Founder Details Multiple Expansion Paths for Baby Retailer

Unlike many DTC brands that were born online and later found their way into physical retail, Monica + Andy has had a…

In the Fight for Mutual Survival, DTC and Retailers are Frenemies

Both DTC brands and traditional retailers have seen better days. Unsurprisingly, major retailers always have struggled to keep up with how, where…

Nespresso Awakens New Coffee Discovery Pathways with Online Quiz

Most Americans (84%) start their morning with a fresh cup of coffee, according to the National Coffee Association, and they are increasingly…

Saks Fifth Avenue Expands Club Concept to More Luxury Resorts and Hotels

Saks Fifth Avenue is doubling down on its luxury personal shopping and styling service, The Fifth Avenue Club. One year after its…

How Under Armour Turned Fitting Rooms into CX and Data-Gathering Differentiators

Riddled with design flaws and service gaps, the fitting room has been a longtime necessary-but-evil curse plaguing the store. However, experts indicate…

How Sustainability Dovetails with Hanna Andersson’s ‘North Star’ of Product Durability

Kara Carter has been in a long-term relationship with Hanna Andersson. Starting as a Merchandising Director in 2014, she has spent a…

Puerto Rican Furniture Retailer Berrios Adopts Retail Management Suite

Berrios, a furniture and appliance retailer celebrating its 50th anniversary, will deploy SaaS technology from Storis designed to optimize inventory management, improve…

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Omnichannel Alignment

The Reddit Influence: How Altra Running and The Home Depot Capitalize on Community and Context

Ikea Exec: Stores’ Expanded Fulfillment Role Key to Maintaining Lower Prices

Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

As Gen AI Gains Traction, Potential Risks Become Impossible to Ignore

Monica + Andy Founder Details Multiple Expansion Paths for Baby Retailer

In the Fight for Mutual Survival, DTC and Retailers are Frenemies

Nespresso Awakens New Coffee Discovery Pathways with Online Quiz

Saks Fifth Avenue Expands Club Concept to More Luxury Resorts and Hotels

How Under Armour Turned Fitting Rooms into CX and Data-Gathering Differentiators

How Sustainability Dovetails with Hanna Andersson’s ‘North Star’ of Product Durability

Puerto Rican Furniture Retailer Berrios Adopts Retail Management Suite

Despite Higher Prices, Consumers Still Paying Cold Cash for Ice Cream

See + Hear + Get Global Shoppers

2024 Brand Experience Awards: 24 Retail Brands Redefining Interaction, Engagement & Loyalty

Maximizing Retail Success Using Location Intelligence

Commerce Moves Faster on Shopify

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