Jarod Greene

Bellevue, Washington, United States Contact Info
9K followers 500+ connections

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About

I believe that luck is what happens when preparation meets opportunity.

I began my…

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Experience & Education

  • Vivun

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Publications

  • Vendor Rating: BMC Software

    Gartner, Inc.

    BMC remains a company in transition. Following major changes to the leadership, organizational and financial structure of the company, IT leaders should expect and plan for continued changes in product and marketing strategies.

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  • Magic Quadrant for IT Service Support Man

    Gartner

    To better support the business, I&O managers often turn to IT service support management tools. The vendors in this Magic Quadrant offer integrated products that address functionality from a combined perspective of people, processes and tooling.

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  • Critical Capabilities for IT Service Support Management Tools, 2014

    Gartner

    IT service support management tools are top of mind among infrastructure and operations leaders looking to manage IT services and foster better relationships with the business. This evaluation of ITSSM tools' critical capabilities in five use cases will help IT leaders assess suitable products.

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  • ITSSM Tool Selections Require an ITSM and ITOM Tooling Strategy

    Gartner

    Going forward, Gartner will now define IT service support management tools with basic, intermediate and advanced classifications. I&O organizations should assess their maturity level and broader ITOM tooling strategy to make the appropriate tool selection.

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  • Gamification and SMART Objectives Improve IT Services

    Gartner, Inc.

    Gamification can be effective in increasing engagement, reinforcing desired behaviors and developing skills. IT leaders should couple it with a well-documented I&O improvement road map to accelerate I&O organizations toward their desired states of maturity.

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Courses

  • Economic Analysis

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  • Information Technology and Strategy

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  • Marketing Management

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  • Operations Management

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  • Strategic Management

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Honors & Awards

  • Gartner Research Thought Leadership Award

    Gartner

    The Thought Leadership Award is given to individuals or teams of individuals who have delivered provocative or break-through ideas or premises, futuristic scenarios, new concepts or approaches, have re-thought existing concepts, debunked conventional wisdom or have offered a more viable or powerful alternative to Gartner's customers. The mode of delivery can include written documents, quantitative models, or presentations.

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