Samsung Pay

Pay the easy way – online, in person, or in app* using your Citizens debit or credit card with Samsung Pay™.

Secure Processing

When a payment is made in store or online, a token is generated, so your card number won’t be stored on your device or with merchants.

Convenient Purchasing

Make in-store, online, or in-app purchases in seconds with just a tap of your phone or a click of a button.

Zero Liability

You’ll also get all the benefits available including 24/7 fraud monitoring and Zero Liability protection for your Citizens debit¹ or credit card.²

1. Open the Wallet app

Open Samsung Pay on your phone, and then touch GET STARTED. Enter a PIN to use for Samsung Pay, and enter it again to confirm. Then select "Add Payment Card."

2. Enter and verify your card

Use your camera to capture your card information or enter it manually. Then follow the on-screen prompts to complete setup.

3. Start shopping

Use your phone to tap your device in stores that display this symbol dw-symbol or when checking out online or in app, click the Samsung Pay button.

How to use Samsung Pay

Add your Citizens debit or credit card to Samsung Pay and then use your phone to tap in-stores or checkout online or in-app using the Samsung Pay button. It's that simple!

Where to use Samsung Pay

Look for this symbol dw-symbol in-stores for where Samsung Pay is accepted. When checking out online or in-app just look for the Samsung Pay button.

Security

When using Samsung Pay, your actual card number is not shared with merchants and is not stored on your phone so you can shop with peace of mind. And don’t forget that your card comes with the added benefit of Zero Liability for unauthorized purchases.

Samsung Pay FAQs

Have More Questions? Get more answers in our Full FAQs section.

* Wireless carrier, text and/or data charges may apply.

¹ Citizens Zero Liability policy covers U.S.—issued cards only. Does not apply to ATM transactions, PIN transactions not processed by Mastercard, or certain commercial card transactions. Individual provisional credit amounts are provided on a provisional basis and may be withheld, delayed, limited, or rescinded by your issuer based on factors such as gross negligence or fraud, delay in reporting unauthorized use, investigation and verification of claim and account standing and history. Cardholder must notify Citizens immediately of any unauthorized use. Transaction at issue must be posted to your account before provisional credit may be issued.

² Certain restrictions apply, see http://www.mastercard.us/zeroliability for further details.

The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC.

Samsung Pay is a trademark of Samsung Electronics Co., Ltd.