108,745 total
TotalAV is great!
Having had Bitdefender putting loads of unwanted files on my laptop that seemed to be causing problems with my desktop locking down, my downloads folder being inaccessible to me, I purchased TotalAV virus protection - and all the problems went away. I can't believe it. Great software. Beautiful, clean design of interface. And reasonably priced.
Date of experience: July 10, 2024
After taking over my computer and shutting me out, I found that some scammer was trying to get into my bank acct. After restarting computer, Total AV popped up and offered to clean up system. Many unused and possibly bad files were removed in a matter of minutes. Thanks AV for quick response.
Date of experience: July 09, 2024
No virus since using it. Only issue is that every year my renewal gets declined because they get a lot fraud charges so banks have them on a fradulant list. Which is usually just people having a hard time cancelling their subscription and the only way to stop charges is to file it as a fraud charge.
Date of experience: July 08, 2024
As a senior, my credit card had been hackeded a number of times, and was nearly ready to leave my bank. I feel so much safer now that I have an affordable protection for my phone, and computer; that I can afford on a very small budget. Thank you TotalAV for taking the stress out of my life.
Date of experience: December 10, 2023
I have tried to contact this company directly to cancel my subscription and they send you on a loop around their website, a bit like the old Virgin Media sites.
On sending an email to their support team they came back with an email redirecting me around their site again.
So far, haven't been able to connect directly with them, so how am I expected to get a refund??
Date of experience: July 09, 2024
Reply from TotalAV
Hi A. de Serra,
Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information.
We advise all customers that if they wish to cancel their account, please do not simply uninstall your software, you need to contact us to cancel the account.
To ensure a smooth cancellation process, we offer two convenient options for you to choose from. You can either cancel your subscription or request a cancellation by following the steps outlined in our Help Center.
Alternatively, if you prefer direct assistance, you can reach out to our dedicated customer support team by completing the form and copying your review. They will be more than happy to assist you personally - https://help.totalav.com/en/trustpilot
Kind regards,
TotalAV Customer Care Team
Easiest download of a security system I have ever done. Thank you. Just uninstalled old system and recently purchased system because of difficulties with add ons and being double billed for recent purchase.
AVG is a dream come true and does immediate install and goes to work brilliantly.
Thank you
Date of experience: July 08, 2024
This product works really well, in fact, within the first minute of use it deleted a cookie malware application on my device. Excellent work, thankyou.
Date of experience: July 09, 2024
I find Total AV an easy security facility which allows me work with dome sense of safety.My only problem is that I am frequently remindee by Windows Defender to switch Total AV on as it doesn't always awitch on at start up. Perhaps someone from the organisation will tell me how yo overcome this. Generaly speaking, the system is very reliable.
Date of experience: July 05, 2024
I've just subscribed and did a smart scan which was taking forever. I had an online chat with Harold and on his recommendation I unistalled TotalAV and re-installed and everything is ok now. The Dashboard is great, very straightforward.
Date of experience: July 08, 2024
Macafee is not to be trusted. First, I was sent
information my computer was hacked and there were viruses, Trojans, Malware and many other problems causing many problems on my computer, They were determined to keep me under their control.
I was about to give up when I was finally able to get in touch with Total AV. I am so glad, I pressed on. Oh, happy day! I am so upset with McAfee. I will never again trust McAfee. Luci M.
Date of experience: July 08, 2024
I've tried several Antivirus programs, and didn't get the results I get from Total AV. It's a bit on the pricey side but worth every penny. I highly recommend Total AV if you're looking for a very good Antivirus program.
Date of experience: April 05, 2024
Have been with TotalAV for 3 years now, brilliant service, always fully protected which is 100% peace of mind.
Date of experience: July 10, 2024
its been a while since I've had security sadly... was worried my computer was compromised since updates for windows 11, and my stock security was broken! but after a couple big scans my computer updated and total av got rid of allot of stuff! thank you!
Date of experience: July 06, 2024
Affordable and reliable. I have been a member since 2022 and I discovered this antivirus through google search/reviews. Never had a problem since. Thank you Total AV for protecting my account.
Date of experience: July 06, 2024
I switched from Total AV after I decided paying 100+ a year wasn't worth it so decided to go else where. I turned off auto renew and switched to my new AVS when I had a few days left on TotalAV.
Ever since I have had emails telling me I have "outstanding balance" and I must "clear your balance" and when you click the link it takes you to buy a year for 'only' 8.99.
Seems like a scummy way to convince those less tech savvy they owe you some money and I can see it scaring some people into rebuying a year.
Date of experience: July 06, 2024
Reply from TotalAV
Hello Declan,
We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.
To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot
Please ensure when completing the form that you copy and paste your review to help us with the investigation.
Kind regards,
TotalAV Customer Care Team
Total AV found and quarantined 4 malware threats today so it was great to know that Total AV is working away in the background protecting my computer.
Date of experience: July 08, 2024
It's so easy to use. I felt like it did most of the work for me and kept my PC running in top form. I also feel it protects my PC from harm and my information from harm. Would recommend to other users, too.
Date of experience: July 09, 2024
it does a great job keeping an eye on everything. i Had one small problem but when i contacted total av that problem was gone. thanks for relieveing my worry and concern.
Date of experience: February 07, 2024
It was the first time I heard about this antivirus. The installation was very easy, quick, and convenient.
Thanks
Date of experience: July 09, 2024
OK, good program, great price, easy to use for us Boomers, and intuitive. Almost fun to play with. Well done TotalAV
Date of experience: July 09, 2024
