Company activity
Updated 2 days ago
This page gives you a detailed overview of how TotalAV has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: January 2018.
Verified additional company details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Registered domain name ownership
Domain name confirmed in a third-party database
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
1,482
Verified
11
Invited
16,040
Redirected
0
Total reviews from the past 12 months
17,533
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How TotalAV got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
March 20, 2024
One profile merged into TotalAV because it was about an identical domain.
TotalAV's TrustScore became 4.6 after this profile merge (previously 4.6).
See detailsApril 25, 2023
One profile merged into TotalAV because it was about an identical domain.
TotalAV's TrustScore became 4.7 after this profile merge (previously 4.7).
See detailsReply behavior
How TotalAV replied to negative reviews in the past 12 months
TotalAV’s flagging activity
How frequently TotalAV flagged their reviews in the past 12 months
What's a flagged review?
TotalAV may flag a review if they think it's in breach of Trustpilot's guidelines.
TotalAV selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- TotalAV flagged 233 of their reviews a total of 234 times.
- 44% of those cases turned out to be invalid.
What happened to the 233 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
113
Reviews removed from trustpilot.com
120
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by TotalAV
103
Reviewer resolved the breach of Trustpilot's guidelines
10
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
113
Reviewer didn't resolve the breach of Trustpilot's guidelines