good company always on the ball.
Date of experience: April 11, 2019
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Reviews4.6
109,223 total
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paid a lot of money for product that…
paid a lot of money for product that made no change to the comp
Date of experience: April 10, 2019
Reply from TotalAV
Hi Gavin,
Please note we are an AntiVirus company, who offer a couple of features that can help improve the performance of hardware.
If you have an old computer with ageing components which have become dated, no software will fix that for you.
Russell
It has already caught some problems for…
It has already caught some problems for me. Thank you
Date of experience: April 10, 2019
on recommendation i left a greedy competitor to be with Big AV
I'm new to the Big AV just a couple of months!
I left a 13yr competitor who became so greedy it almost cost over 500yr to have them to protect my information on line it turns out it was a big rip it was ridicules
so on recommendation by other I signed up with Big AV and so far people its been really good, right now I would pay double the price for peace of mind
my star rating how ever is only 4 so far but 5 star would of be easy, had your ad blocker yesterday removed the ad's that didn't go away! people to be fair I might have a problem somewhere else
your product is most valuable to me it works I'm only hoping that Big AV is a all in package so I don't have to worry about security breach and virus
Thank you
Si
Date of experience: April 10, 2019
So far so good.
Date of experience: April 10, 2019
Popup ads and extra pages slowing down my computer
I have a lot of ads and extra pages popping up all the time. I never had this before when I had Norton. It drives me crazy. If anyone else uses my computer I have to tell them to watch for the other pages opening up and tell them to exit them right away.
Date of experience: April 09, 2019
Reply from TotalAV
Hi June,
Our support team are on hand 24/7 to assist with any issues. Please note we are an Anti Virus, not an ad service. We do have an ad block service available.
To remove any ad cookies you may have, it might be worth using our browser tool in the app the remove tracking cookies.
Please contact our team if you need further assistance with this...it's what we're here for.
Russell
Removed dll files when it shouldn't.
Removed dll files when it shouldn't.
Following a file scan, a list of files appeared, that were either Junk or Temp files, etc. after completion of deleting files, I discovered a Logitech dll driver was missing on reboot.
This driver was for a WiFi mouse/ trackball and wasn't corrected until I uninstalled the mouse and reinstalled to a different USB port.
Otherwise a good antivirus - security suite
Date of experience: April 09, 2019
Very good service!
Date of experience: April 09, 2019
GREAT PRODUCT
YES, GREAT PRODUCT....NO ISSUES WITH IT AT ALL YET ..DARE I SAY AND IS VERY AFFORDABLE WHICH IS WHY I CHOOSE IT IN THE FIRST PLACE NO REGRETS FANTASTIC GUYS KEEP UP THE GOOD WORK :)
Date of experience: April 08, 2019
Use it on my downstairs computer fine…
Use it on my downstairs computer fine it great it picks up all intruders and keeps the computer running great would reccomend it for others
Date of experience: April 02, 2019
I would not recommend total AV I had…
I would not recommend total AV I had nothing but trouble with my computer since I installed the product. I have removed it and now use another company
Date of experience: April 01, 2019
Reply from TotalAV
Hi Michael,
Sorry to hear you were having issues. Looking at your account I can see you have not contacted us to let us know of any issues.
We have a support team available 24/7 to assist with technical issues should they occur. I am sorry that we did not get the chance to help you resolve any issues.
Russell
I have had no issues to date
I have had no issues to date. Appears to be protecting my computer.
Date of experience: April 01, 2019
I like the protection you provide
I like the protection you provide for my laptop.
Date of experience: April 01, 2019
Havent had too much time to examine…
Havent had too much time to examine fully the product.
Date of experience: March 31, 2019
Although I have other software I…
Although I have other software I prefer, I am most pleased with TOTAL AV. It does a great job for what it is created for.
Date of experience: March 27, 2019
Nag nag nag
All this product does is nag you to buy additional add ons. Totally unacceptable.
i tried to cancel this within the ordering grace period but to no avail so i wasted my money. Uninstalled it and won't touch it again with a bargepole
Date of experience: March 26, 2019
Reply from TotalAV
Hi Chris,
You can disable the service pop-ups by right-clicking on them. Looking at your account I can see we've had no contact from you at all in regards to any issues or cancellation on your account.
Should you wish to contact our team we can be contacted on the phone, live chat or email.
Russell