Prime Opinion Reviews

12,158  •  Excellent
TrustScore 4.5 out of 5

4.5

In the Cashback Provider category

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Rated 5 out of 5 stars

I pick short surveys because of…

I pick short surveys because of cognitive difficulties. The daily schedule is updated so quickly. I have never had trouble redeeming.

Date of experience: June 19, 2024

Reply from Prime Opinion

Thank you for sharing your experience with us. We appreciate your preference for shorter surveys due to cognitive difficulties and are glad to hear that our daily schedule updates smoothly meet your needs. It's great to know that redeeming rewards has been trouble-free for you. Your feedback helps us improve our services to better accommodate your preferences and needs. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 3 out of 5 stars

I like most of them but some I finish…

I like most of them but some I finish and then get screwed out of my points. Prime responded here but didn't address my complaint. I can contact them but they have told me there is nothing they can do. Things are better now but lets be honest. You expect honesty from me.

Date of experience: July 11, 2024

Reply from Prime Opinion

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 4 out of 5 stars

Prime Opinion has the best rewarding…

Prime Opinion has the best rewarding system, so do not worry about your reward.

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for your feedback! We’re thrilled to hear that you find Prime Opinion's reward system to be the best. Rest assured, we are committed to ensuring you receive all the rewards you’ve earned. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

Its a good supportive service to earn…

Its a good supportive service to earn some extra money as side hassel.

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for your feedback! We're glad to hear that you find our service supportive for earning extra money as a side hustle. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 2 out of 5 stars

This site is hopeless

This site is hopeless. Says there are 132 surveys for NZ my page shows maximum of 15, then I get screened out of every one I try usually just give up after being screened out of 4. In the weekly report it doesn't show I have even logged in. I am not interested in the bot/AI reply. I am not a novice at surveys and understand the contracting company want certain demographics

Date of experience: July 15, 2024

Reply from Prime Opinion

Hi,

We apologize for any inconvenience you've experienced.
If you were screened out, it simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks.

Being screened out of surveys results from needing to fit the intended target for completing them. New surveys are being created constantly, aiming to gather insights based on their target market, customer profile, or geographical characteristics.

Sometimes, you may answer a few questions, and the supplier decides to screen you out because you are outside their target, even though you have spent some minutes answering. So, if you answered a few questions, you can still get screened out.

We are constantly looking to improve our survey inventory to prevent screen-outs from happening very often. Remember, the more surveys you take, the easier it is to match you with better surveys!


Rated 1 out of 5 stars

utter garbage

utter garbage. they will try to block you start to make money. and they pay next to nothing for the same surveys compared to other sites. unethical thrash that should not be allowed to have a site.

Date of experience: July 19, 2024

Reply from Prime Opinion

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 1 out of 5 stars

Screened out of every survey

This is the worst site for screen outs. I am now going to delete my account. I do other survey sites, I know you get screen outs, but not like Prime Opinion. I would advise anyone not to join them, they are a scam survey site. Collect data and then screen you out.
EDIT
I have now deleted my account, would advise everyone to do the same, or if not a member do not join this scam survey site.

Same standard reply to everyone.

Date of experience: July 21, 2024

Reply from Prime Opinion

Hi,

We apologize for any inconvenience you've experienced.
If you were screened out, it simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks.

Being screened out of surveys results from needing to fit the intended target for completing them. New surveys are being created constantly, aiming to gather insights based on their target market, customer profile, or geographical characteristics.

Sometimes, you may answer a few questions, and the supplier decides to screen you out because you are outside their target, even though you have spent some minutes answering. So, if you answered a few questions, you can still get screened out.

We are constantly looking to improve our survey inventory to prevent screen-outs from happening very often. Remember, the more surveys you take, the easier it is to match you with better surveys!

If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

Fantastic

Love using Prime Opinion lots of different surveys pay out is quick and i have done lots of different surveys as there is always alot of surveys to fill out had no issues with it so far great app

Date of experience: March 23, 2024

Reply from Prime Opinion

Thank you so much for your fantastic feedback! We're thrilled to hear that you love using Prime Opinion and appreciate the variety of surveys available. It's great to know that you've had a smooth experience with quick payouts and no issues so far. We’re committed to maintaining this level of service and continuously improving. Thank you for being a valued user!


Rated 5 out of 5 stars

Surveys are well put together and I…

Surveys are well put together and I like the different options;most points, short surveys.

The one issue is the late DQ by providers. That happens far too often for no good reason .

Date of experience: June 29, 2024

Reply from Prime Opinion

Hi,

Thank you for sharing your feedback with us! We're pleased to hear that you find our surveys well-organized with a variety of options, especially appreciating the focus on high-point and short surveys. However, we understand your frustration with the occasional delayed disqualification from providers, which can disrupt your experience. We strive to improve our screening process to ensure smoother interactions for all participants. Your input helps us enhance our services, and we appreciate your continued participation and feedback.

If ever you need help or assistance, please reach out to us via our Live Chat support for immediate assistance or through our Ticketing System - you can access this by going to "More" - "Help" - "Ask Question."

We look forward to resolving your concerns!
We appreciate having you on Prime Opinion!


Rated 5 out of 5 stars

General experience

I really enjoy the variety of different surveys and the different times that are offered. I enjoy the 1 survey a day for a 7th day bonus. This is really becoming my favorite survey site because of variety.

Date of experience: June 29, 2024

Reply from Prime Opinion

Thank you for sharing your experience with us! We're delighted to hear that you're enjoying the variety of surveys and the flexible timing options we offer. Your feedback about the daily survey bonus is appreciated—it's great to know that it enhances your experience with us. We're committed to providing a diverse range of surveys to suit your preferences. Your satisfaction is important to us, and we look forward to continuing to meet your expectations as your favorite survey site.

If ever you need help or assistance, please reach out to us via our Live Chat support for immediate assistance or through our Ticketing System - you can access this by going to "More" - "Help" - "Ask Question."

We look forward to resolving your concerns!
We appreciate having you on Prime Opinion!


Rated 1 out of 5 stars

I have completed 2 surveys one of for…

I have completed 2 surveys one of for 450rs and other was for 300 points. After completing both of them they didn’t provide me the incentive. There is no doubt their payment method is very good and quick. But they don’t have any rights for panelist’s. I have also messaged them regarding my issues they have only answered that late screen outs. Just tell me after completing and done 100% they use to know that we were not the target person? What about our time which we have given to do the surveys? If we will do free service then will not get anything. So think about it prime opinion. With us you are giving data and service to your clients.

Date of experience: July 19, 2024

Reply from Prime Opinion

Hi,

We apologize for any inconvenience you've experienced.
If you were screened out, it simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks.

Being screened out of surveys results from needing to fit the intended target for completing them. New surveys are being created constantly, aiming to gather insights based on their target market, customer profile, or geographical characteristics.

Sometimes, you may answer a few questions, and the supplier decides to screen you out because you are outside their target, even though you have spent some minutes answering. So, if you answered a few questions, you can still get screened out.

We are constantly looking to improve our survey inventory to prevent screen-outs from happening very often. Remember, the more surveys you take, the easier it is to match you with better surveys!

If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

Prime Opinion delivers a good selection…

Prime Opinion delivers a good selection of interesting, informative and challenging surveys complimented by award points.

Date of experience: July 27, 2024

Reply from Prime Opinion

Thank you for your feedback! We're delighted to hear that you enjoy the selection of interesting, informative, and challenging surveys we offer. We're also glad to know that our award points system is a valued part of your experience. Your input helps us continue to improve and provide the best service possible. Thank you for being a part of Prime Opinion! If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 1 out of 5 stars

Ripped off

Spent 15 minutes doing a survey on airports, got to the last question, pressed finish and was told I had been screened out. Will continue until I reach my 2500 pts to redeem a gift then won’t bother any more,

Date of experience: July 15, 2024

Reply from Prime Opinion

Hi,

We apologize for any inconvenience you've experienced.
If you were screened out, it simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks.

Being screened out of surveys results from needing to fit the intended target for completing them. New surveys are being created constantly, aiming to gather insights based on their target market, customer profile, or geographical characteristics.

Sometimes, you may answer a few questions, and the supplier decides to screen you out because you are outside their target, even though you have spent some minutes answering. So, if you answered a few questions, you can still get screened out.

We are constantly looking to improve our survey inventory to prevent screen-outs from happening very often. Remember, the more surveys you take, the easier it is to match you with better surveys!

If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

This site/app works way better than any…

This site/app works way better than any others I've used. The rewards are comparable to other top survey apps, but this one doesn't glitch (and when it does they give you your points).

Date of experience: June 20, 2024

Reply from Prime Opinion

Thank you for sharing your experience with us! We're delighted to hear that you find our site/app to be superior to others you've tried. We strive to maintain a glitch-free experience, but should any issues arise, we're committed to ensuring you receive your points promptly. Your feedback helps us continually improve our service for you and other users. Thank you for being a valued member of our community!

If ever you need help or assistance, please reach out to us via our Live Chat support for immediate assistance or through our Ticketing System - you can access this by going to "More" - "Help" - "Ask Question."

We look forward to resolving your concerns!
We appreciate having you on Prime Opinion!


Rated 1 out of 5 stars

COMPLETE WASTE OF TIME!

Completed surveys got screened out after completion, hence complete waste of time. Reaching out to customer support on each case resulted in the same generic copy and paste responses which did not address the problem. This happened three times yesterday alone out of five surveys completed. Further complaints still receive generic responses, including stating how much they appreciate their members. Seriously?? If they did, they would resolve the issue by giving payouts for completed surveys. Rest assured after my leaving this review, they will leave another generic response. Honestly, don't waste your time with Prime. Update 18 July 2024: They did exactly as I thought, hence generic response even on this feedback I left. This is the point I make, they refuse to address the issue at hand. Because of this, I suspect Prime Opinions has an incredibly high membership turnover rate. On another note, I really have to laugh when they respond saying how they really value my/others membership. What a joke!

Date of experience: July 13, 2024

Reply from Prime Opinion

Hi,

We apologize for any inconvenience you've experienced.
If you were screened out, it simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks.

Being screened out of surveys results from needing to fit the intended target for completing them. New surveys are being created constantly, aiming to gather insights based on their target market, customer profile, or geographical characteristics.

Sometimes, you may answer a few questions, and the supplier decides to screen you out because you are outside their target, even though you have spent some minutes answering. So, if you answered a few questions, you can still get screened out.

We are constantly looking to improve our survey inventory to prevent screen-outs from happening very often. Remember, the more surveys you take, the easier it is to match you with better surveys!

If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

I think Prime is the best survey app…

I think Prime is great there are alot of surveys the customer service is great if you have an issue there are incentives for consistency and othe reward features. Prime is a great service to make some extra cash easy cash out options and my #1 survey app.

Date of experience: June 20, 2024

Reply from Prime Opinion

Thank you for sharing your experience with Prime Opinion! We're thrilled to hear that you find our platform great with its wide variety of surveys and excellent customer service. We strive to ensure a smooth experience for all our users, offering incentives for consistency and other rewarding features. It's fantastic to know that our easy cash-out options make Prime Opinion your number one survey app for earning extra cash. We appreciate your feedback and look forward to continuing to provide you with valuable survey opportunities.

If ever you need help or assistance, please reach out to us via our Live Chat support for immediate assistance or through our Ticketing System - you can access this by going to "More" - "Help" - "Ask Question."

We look forward to resolving your concerns!
We appreciate having you on Prime Opinion!


Rated 5 out of 5 stars

Prime Opinion has always been easy to…

Prime Opinion has always been easy to use and good surveys. Prime offers good rewards points for their surveys as well.

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for sharing your experience with Prime Opinion. We're glad to hear that you find our platform easy to use and that you enjoy our surveys. It's great to know that you appreciate the rewards points we offer for participating in surveys. Your feedback helps us continuously improve our services to ensure a positive experience for all our users. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 4 out of 5 stars

It's a great site to make an extra income.

It's a great site to make an extra money. Just giving a candid answer is more than enough to earn some money very easily. I don't like too much the fact that sometimes I spend several minutes in a survey and when I finished it, it says my profile didn't match. But overall, the page is nice.

Date of experience: June 20, 2024

Reply from Prime Opinion

Hi,

Thank you for your valuable feedback! We're glad to hear that you find our site great for making extra money and appreciate the ease of earning by giving candid answers. We understand your frustration with spending time on a survey only to find out that your profile didn't match, and we're continuously working to improve this aspect. Overall, we're pleased that you find our platform nice and appreciate your continued support.

If ever you need help or assistance, please reach out to us via our Live Chat support for immediate assistance or through our Ticketing System - you can access this by going to "More" - "Help" - "Ask Question."

We look forward to resolving your concerns!
We appreciate having you on Prime Opinion!


Rated 5 out of 5 stars

Great survey site

Excellent survey site. Well organised, easy to use and fast pay out of money made. Best site I have been on and I have been on a lot. Definitely the one to use if you want to make money doing interesting surveys especially made for you.

Date of experience: June 29, 2024

Reply from Prime Opinion

Hi,

Thank you for sharing your experience with us! We're thrilled to hear that you find our survey site excellent, well-organized, and easy to use, with fast payouts. We strive to provide a platform that offers interesting surveys tailored to your preferences. Your feedback motivates us to continue delivering the best survey-taking experience possible. We appreciate your recommendation and look forward to serving you with even more rewarding surveys in the future!

If ever you need help or assistance, please reach out to us via our Live Chat support for immediate assistance or through our Ticketing System - you can access this by going to "More" - "Help" - "Ask Question."

We look forward to resolving your concerns!
We appreciate having you on Prime Opinion!


Rated 1 out of 5 stars

I signed up for the app I entered my…

I signed up for the app I entered my number and now their not contacting me back and i can no longer get any access to surbeys please help

Date of experience: July 19, 2024

Reply from Prime Opinion

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, please contact our support team at help@primeopinion.com for further assistance.