Prime Opinion Reviews

12,157  •  Excellent
TrustScore 4.5 out of 5

4.5

In the Cashback Provider category

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Rated 5 out of 5 stars

Very good survey site.

One of the best survey sites in my opinion I started off meh at the start but when you start leveling up and stuff it gets better.

Date of experience: July 17, 2024

Reply from Prime Opinion

Thank you for your feedback! We're delighted to hear that you consider our survey site to be one of the best. It's great to know that your experience has improved as you've leveled up. We appreciate your support and look forward to continuing to provide you with a positive experience. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 1 out of 5 stars

Unfortunately

Unfortunately, customer service is worse than bad, and the site is also bad. I face frequent malfunctions. When I collected points and requested a withdrawal, an error message appears. When I contact technical support, there is no response. I do not recommend it. It has stolen time and did not give me a single dollar. 👎👎

Date of experience: July 21, 2024

Reply from Prime Opinion

Thank you for sharing your experience with us, and we're truly sorry to hear about the challenges you've faced.

Unfortunately, we don't have visibility of your account details here. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 4 out of 5 stars

Live chat very helpful and always quick…

Live chat very helpful and always quick to respond and assist thumbs up to the team.
You jus need to improve on screening out coz sometimes just too many of them..otherwise great platform for taking surveys.

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for your valuable feedback! We're thrilled to hear that our Live Chat support has been helpful and responsive for you—our team appreciates your thumbs up! We understand your concern regarding screening out frequency and will take this into serious consideration for further improvement. We're committed to making your survey-taking experience even better. Thank you for being a part of our platform!

If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

The customer service at this survey…

The customer service at this survey site really helps me out when I have problems with some of the survey errors.

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for your feedback! We’re thrilled to hear that our customer service team has been helpful in resolving the issues you’ve encountered with survey errors. Your satisfaction is our priority, and we’re committed to ensuring a smooth experience for you. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 1 out of 5 stars

Their customer support were too worst…

Their customer support were too worst they treat like us shittt please don't go to their site have your ever seen that the survey was completed even got the successful message but was not awarded, we have spent more than 20 minutes on the survey but there were no reward if we ask about it you simply neglect it

Date of experience: July 16, 2024

Reply from Prime Opinion

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

I love this site

I love this site. Surveys are interesting and fun and keep coming and coming. And like you get 1-3 points when you don’t qualify. Sometimes there is a glitch in a survey and when you close out if it there is the option to tell them that. Like that you can cash out at $5. They gave great customer service and address any concerns very quickly.

Date of experience: July 11, 2024

Reply from Prime Opinion

Thank you for sharing your experience with us! We're thrilled to hear that you love the site and find the surveys interesting and fun. It's great that surveys are frequent and rewarding, even when you don't qualify. We appreciate your feedback about occasional survey glitches, and we're glad you find it convenient to report these issues. Our goal is to provide excellent customer service, and we're delighted that we've been able to address your concerns promptly. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

God bless you

God bless you, although I just came in am loving what I see here cheers good interface and nice survey questions

Date of experience: July 14, 2024

Reply from Prime Opinion

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying your experience with us and finding our interface and survey questions to your liking. Your satisfaction is our top priority, and we're here to ensure you have the best possible experience. If you need help, please contact our support team at help@primeopinion.com for further assistance. God bless you too, and cheers to many more great surveys ahead!


Rated 4 out of 5 stars

General View

Surveys are interesting but some time, the platform is not stable. After completing survey, no rewards is given but went to some irrelevant page.

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for your feedback. We’re glad to hear that you find the surveys interesting. We apologize for the inconvenience caused by the instability of the platform and the issue with rewards not being given after completing surveys. We understand how frustrating this can be and are working diligently to address these concerns. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

I enjoy doing surveys with Prime Opinion…

I enjoy doing surveys with Prime opinion because the surveys are interesting from topics such as shopping Healthcare cars opinions and some you can do in a small amount of time 5 to 15 minutes

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for your feedback! We're delighted to hear that you enjoy participating in surveys with Prime Opinion. It's great to know that you find the surveys interesting and appreciate the variety of topics, including shopping, healthcare, and cars. We’re also glad that the survey durations fit well into your schedule. Your satisfaction is important to us, and we look forward to continuing to provide you with engaging survey opportunities. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 4 out of 5 stars

I had absolutely a fantastic experience…

I had absolutely a fantastic experience using prime opinion until I went to log on this morning to complete my usual surveys only to find out that for some reason I have been blocked. To make things worse I still have unpaid surveys with them and as you would know it takes a lot of time to do these surveys for the reward. Tried to find any contact details to find out why is hopeless.......

Date of experience: July 09, 2024

Reply from Prime Opinion

Thank you for sharing your experience with us. We're thrilled to hear that you had a fantastic time using Prime Opinion. However, we're deeply sorry to learn about the recent issue with your account being blocked and the unpaid surveys. We understand how frustrating it can be, especially given the time and effort you've invested in completing these surveys.

If you need help, please contact our support team at help@primeopinion.com for further assistance. Then, provide your account details so we can investigate the issue and assist you further. Your feedback is invaluable, and we're committed to ensuring your satisfaction with Prime Opinion.

Thank you for being the best part of Prime Opinion. We appreciate having you with us!


Rated 5 out of 5 stars

Prime Opinion is the best!!

Of all the online survey companies that I've subscribed to, Prime Opinion is the best. Keep up the good work.

Date of experience: July 18, 2024

Reply from Prime Opinion

Thank you so much for your kind words! We're thrilled to hear that Prime Opinion stands out as the best among the online survey companies you've tried. Your support and encouragement mean a lot to us. We'll continue striving to provide excellent service and a great experience. Thanks for being a valued member! If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 4 out of 5 stars

Prime opinion services is best and…

Prime opinion services is best and trustworthy, most more important thing is " prime opinion INSTANTLY send PAYPAL ammount" . your PAYPAL ammount DEPOSIT IN 10 MINUTES .and also very good customer care services.

Date of experience: July 01, 2024

Reply from Prime Opinion

Thank you for sharing your experience with us! We're thrilled to hear that Prime Opinion has been your preferred choice for surveys, providing instant PayPal deposits within 10 minutes and excellent customer care services. Your feedback underscores our commitment to delivering a seamless and trustworthy platform for earning rewards through surveys. We appreciate your trust and value your insights as we continue to enhance our services to meet your expectations. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

Simply the Best survey site

Prime Opinion is one of the best survey sites out in the market. I always get properly awarded for my opinions and they value every person who surveys. I feel a part of a community when I participate in this app. Payouts are reliable and good quality of surveys offered.

Date of experience: June 25, 2024

Reply from Prime Opinion

Hi,

Thank you for sharing your experience with Prime Opinion! We truly appreciate your kind words and are thrilled to hear that you find our survey platform to be one of the best in the market. At Prime Opinion, we strive to ensure that every survey taker feels valued and heard, fostering a sense of community through your participation. Your feedback on the reliable payouts and quality of surveys is invaluable to us. We look forward to continuing to provide you with excellent survey opportunities.

If ever you need help or assistance, please reach out to us via our Live Chat support for immediate assistance or through our Ticketing System - you can access this by going to "More" - "Help" - "Ask Question."

We look forward to resolving your concerns!
We appreciate having you on Prime Opinion!


Rated 2 out of 5 stars

Prime opinion survey review

There are some occasions where you complete a survey of at least 15 minutes and you get disqualified at the very end. They have some good surveys.

Date of experience: July 23, 2024

Reply from Prime Opinion

We apologize for any inconvenience you've experienced.
If you were screened out, it simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks.

Being screened out of surveys results from needing to fit the intended target for completing them. New surveys are being created constantly, aiming to gather insights based on their target market, customer profile, or geographical characteristics.

Sometimes, you may answer a few questions, and the supplier decides to screen you out because you are outside their target, even though you have spent some minutes answering. So, if you answered a few questions, you can still get screened out.

We are constantly looking to improve our survey inventory to prevent screen-outs from happening very often. Remember, the more surveys you take, the easier it is to match you with better surveys!


Rated 4 out of 5 stars

Prime Opinion has the best rewarding…

Prime Opinion has the best rewarding system, so do not worry about your reward.

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for your feedback! We’re thrilled to hear that you find Prime Opinion's reward system to be the best. Rest assured, we are committed to ensuring you receive all the rewards you’ve earned. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 3 out of 5 stars

I like most of them but some I finish…

I like most of them but some I finish and then get screwed out of my points. Prime responded here but didn't address my complaint. I can contact them but they have told me there is nothing they can do. Things are better now but lets be honest. You expect honesty from me.

Date of experience: July 11, 2024

Reply from Prime Opinion

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

Its a good supportive service to earn…

Its a good supportive service to earn some extra money as side hassel.

Date of experience: July 12, 2024

Reply from Prime Opinion

Thank you for your feedback! We're glad to hear that you find our service supportive for earning extra money as a side hustle. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 5 out of 5 stars

I pick short surveys because of…

I pick short surveys because of cognitive difficulties. The daily schedule is updated so quickly. I have never had trouble redeeming.

Date of experience: June 19, 2024

Reply from Prime Opinion

Thank you for sharing your experience with us. We appreciate your preference for shorter surveys due to cognitive difficulties and are glad to hear that our daily schedule updates smoothly meet your needs. It's great to know that redeeming rewards has been trouble-free for you. Your feedback helps us improve our services to better accommodate your preferences and needs. If you need help, please contact our support team at help@primeopinion.com for further assistance.


Rated 1 out of 5 stars

Constant screen out!

Constantly screened out of surveys over a 2 week period of every day use.Unable to claim payment for my one initial survey.Avoid.Generic reply from prime opinion received.The screen out process this site facilitates allows the surveyor to cull information for no expense.Again avoid.

Date of experience: July 14, 2024

Reply from Prime Opinion

We apologize for any inconvenience you've experienced.
If you were screened out, it simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks.

Being screened out of surveys results from needing to fit the intended target for completing them. New surveys are being created constantly, aiming to gather insights based on their target market, customer profile, or geographical characteristics.

Sometimes, you may answer a few questions, and the supplier decides to screen you out because you are outside their target, even though you have spent some minutes answering. So, if you answered a few questions, you can still get screened out.

We are constantly looking to improve our survey inventory to prevent screen-outs from happening very often. Remember, the more surveys you take, the easier it is to match you with better surveys!


Rated 5 out of 5 stars

Keep trying

I know this will sound silly but I keep trying and yesterday I reach a $5 amount so I could collect that. I admit that it probably took me 25 tries to get on surveys but I am old, white and a woman which is all negative with surveys.

Date of experience: June 25, 2024

Reply from Prime Opinion

Hi,

Thank you for sharing your experience with us. We appreciate your perseverance in reaching the $5 milestone despite the challenges you've faced. We understand that navigating surveys can be frustrating at times, especially considering demographic factors. Your dedication to keep trying shows commendable determination. We value your feedback and will continue working to improve your survey experience.

If ever you need help or assistance, please reach out to us via our Live Chat support for immediate assistance or through our Ticketing System - you can access this by going to "More" - "Help" - "Ask Question."

We look forward to resolving your concerns!
We appreciate having you on Prime Opinion!