Company activity

Updated 15 hours ago

This page gives you a detailed overview of how Prime Opinion has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: March 2023.

Verified additional company details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Registered domain name ownership

Domain name confirmed in a third-party database

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

1,959

Verified

9,747

Invited

0

Redirected

0


Total reviews from the past 12 months

11,706

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Prime Opinion got its reviews in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

New reviews by star rating

How many new reviews (distributed by star rating) Prime Opinion got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Prime Opinion replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 89% of their negative reviews.

Prime Opinion’s flagging activity

How frequently Prime Opinion flagged their reviews in the past 12 months

What's a flagged review?

  • Prime Opinion may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Prime Opinion selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Prime Opinion flagged 163 of their reviews a total of 170 times.
  • 8% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

6

4%

2-star

7

4%

1-star

150

92%

What happened to the 163 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

22

Reviews removed from trustpilot.com

141

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Prime Opinion

14

Reviewer resolved the breach of Trustpilot's guidelines

8

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

133

Reviewer didn't resolve the breach of Trustpilot's guidelines

8