Digital Service Network

Did you see the latest edition of The Public Good? 🌟 Read the newsletter & subscribe ➡ https://lnkd.in/egr7X34f Key Highlights: 👋 Meet Jenna Stenson from City of Seattle Department of Construction & Inspections, this month's Digital Difference Maker! 📆 Mark your calendars for #FormFest2024 on Wednesday, December 4! 📹 Explore the session recordings and resources from our summer event series, #LetsGetDigital, thus far! Our last session is coming soon! 🔖 Check out ideas from Paul Craig, The White House, and MIT Technology Review 🧰 New resources and artifacts in the Resource Library like the City of Boston's Disability Data Standard and Enabling Principles for AI Governance from Center for Security and Emerging Technology (CSET) 🚨 Governments are #hiring! Job opportunities with the Massachusetts Executive Office of Technology Services and Security (EOTSS), Virginia Department of Social Services, Metropolitan Transportation Authority (MTA), and City of Boston

🗓️ Save the date! Join us and Code for America for #FormFest2024, the ultimate deep-dive into government’s favorite tool, taking place on December 4. Registration opens later this Fall and call for proposals opens on August 12. Tune in to discover the ways that governments are designing, refining, digitizing, and improving forms to make public benefits, services, and programs accessible to everyone. Add to your calendar ⬇️ https://bit.ly/4bOnRuC #CivicTech #GovTech

📢 It's not too late! Register and join us for the second session of our summer event series, #LetsGetDigital, TOMORROW (7/23) at noon PT / 3:00pm ET to hear from Maria Julia Gutierrez and Laura Melle about how the City of Boston’s Digital Service and Procurement teams are working together to improve government services. 🖥️🛒 🌟 Register now and #LetsGetDigital! ➡ https://lnkd.in/eyMpXP3k  

📢 Join us next Tuesday, July 23 at noon PT / 3:00pm ET for the second session of #LetsGetDigital for an insightful event on how the City of Boston's digital service and procurement teams are collaborating to improve government services. 🖥️🛒 Hear from hear from Maria Julia Gutierrez, Chief Digital Officer, and Laura Melle, Director of Procurement Planning & Support Services, as they discuss their successful partnership and the transformative work they're doing. Learn about their shared goals, innovative strategies, and how they’ve built a strong, productive working relationship. We’ll also leave time for you to ask the speakers your questions! 🌟 Register now and #LetsGetDigital! ➡ https://lnkd.in/eyMpXP3k  

“Chatbots really have become a cornerstone of making sure that somebody, when they’re accessing government services, can understand or be able to ask a question in their own way to get to what they need.” Over the last few years, AI-powered #chatbots have become a staple in government websites. Kirsten Wyatt from our Digital Service Network discusses how state and local government websites use #AI assistants in StateScoop’s latest article ⬇️ https://lnkd.in/eY7jCiRE

📢 It's not too late! Register and join us for the first session of our summer event series, #LetsGetDigital, TOMORROW (7/16) at 11:30am PT/2:30pm ET. J.R. Sloan and Anebi Agbo 🚀 Agbo about the State of Arizona's efforts in improving service delivery through IT collaboration, human-centered design, and digital innovation. 🌟 Register now and #LetsGetDigital! ➡ https://lnkd.in/euA5jDDa

Join us on Tuesday, 7/16 at 11:30am PT/2:30pm ET for our #LetsGetDigital event series kickoff! 🌟 J.R. Sloan and Anebi Agbo 🚀 🌟 from the State of Arizona Enterprise Technology (ASET) will share how IT and digital teams are working together to drive innovation and enhance seamless service delivery. 🌟 Register now and #LetsGetDigital! ➡ https://lnkd.in/euA5jDDa 

“Public service work is hard, it can be demoralizing. I just have a deep belief that when we connect people doing this work there is a much stronger likelihood that they are going to stay in the field and do that work.” 👏 Check out this new piece showcasing our Senior Director, Kirsten Wyatt and learn how the Digital Service Network has brought together her passion for networking building + connecting with digital service delivery. 💡

Historically, the City of Boston’s procurement team didn’t provide centralized support for the procurement of services, which encompassed procurement done by the Digital Service team. With both teams expanding and growing in capacity, the procurement and digital service teams have capitalized on this unique opportunity to align capacity and work towards shared goals, all centered on improving government services across the City. Join us for the second session in our summer event series on Tuesday, July 23 at noon PT/3pm ET to hear from Maria Julia Gutierrez, Chief Digital Officer, and Laura Melle, Director of Procurement Planning & Support Services. They’ll share more about how the digital service and procurement teams are working together to improve government services. You’ll also learn how Julia and Laura have cultivated a strong, productive working relationship. 🌟 Register now & #LetsGetDigital! https://lnkd.in/eyMpXP3k

In 2024, Arizona established the Digital Solutions Office focused on enabling integrated & personalized digital experiences that empower and improve the lives of individuals, businesses, and visitors. Join us for the first session in our summer event series on Tuesday, 7/16 at 11:30am PT/2:30pm ET as we hear from J.R. Sloan and Anebi Agbo 🚀 about how they’re working together to align IT, human-centered design, and digital innovation to improve service delivery across the State. 🌟 Register now and #LetsGetDigital! ➡ https://lnkd.in/euA5jDDa