Citizens Insights

Once you log in to the app, your new insights will appear at the bottom of the screen.

To access all of your insights, go to the main menu, click “Insights,” then go to the “All Insights” tab.

The frequency of new insights will vary based on your unique account and transaction activity.

The orange action buttons are variable and Insight-specific, enabling you to respond to the information provided.

For example, if you receive a notification about a new subscription charge, the action button might be to “Unsubscribe” from that subscription.

Your personalized insights are generated based on your unique account activity, transaction data and spending/ saving trends. As we learn more about your habits, we’ll provide tips and ideas customized to your financial goals. As always, your privacy is important to us. We do not share or sell your personal information with third parties without consent.

You can turn off insights from the account summary screen by doing the following:

1. Click the menu button in the upper left corner of your screen
2. Click “Profile & Settings”
3. In the insights section, toggle the button for “Show Insights on Account Page” to off/grey Please note that you will still be able to view your insights by clicking on the menu button and then clicking “Insights.”