Google Pay

Pay the easy way – online, in person, or in app* using your Citizens debit or credit card with Google Pay™.

Secure Processing

When a payment is made in store or online, a token is generated, so your card number won’t be stored on your device or with merchants.

Convenient Purchasing

Make in-store, online, or in-app purchases in seconds with just a tap of your phone or a click of a button.

Zero Liability

You’ll also get all the benefits available including 24/7 fraud monitoring and Zero Liability protection for your Citizens debit¹ or credit card.²

1. Download the Google Pay app

Download the Google Pay app and sign in with your Google Account. Then follow the on-screen prompts to complete set up.

2. Add your card

When asked to, add your card as your payment method. Use your camera to capture your card information or to enter it manually.

3. Start shopping

Look for this symbol dw-symbol in stores for where Google Pay is accepted. Look for the Google Pay logo on merchant sites or in-app.

How to use Google Pay

When you're ready to pay, unlock your phone and hold your device near the card reader to pay.

Where to use Google Pay

Look for this symbol dw-symbol in-stores for where Google Pay is accepted. Look for the Google Pay logo on merchant sites or in-app to use Google Pay.

Security

When using Google Pay, your actual card number is not shared with the merchants and is not stored on your phone so you can shop with peace of mind. And don't forget that your card comes with the added benefit of Zero Liability for unauthorized purchases.

Google Pay FAQs

Just follow these simple steps:
- Open the Google Pay app
- On the bottom, tap "Payment"
- Tap the payment method you want to make as your default
- Turn on "Default" for in-store purchases

Have More Questions? Get more answers in our Full FAQs section.

* Wireless carrier, text and/or data charges may apply.

¹ Citizens Zero Liability policy covers U.S.—issued cards only. Does not apply to ATM transactions, PIN transactions not processed by Mastercard, or certain commercial card transactions. Individual provisional credit amounts are provided on a provisional basis and may be withheld, delayed, limited, or rescinded by your issuer based on factors such as gross negligence or fraud, delay in reporting unauthorized use, investigation and verification of claim and account standing and history. Cardholder must notify Citizens immediately of any unauthorized use. Transaction at issue must be posted to your account before provisional credit may be issued.

² Certain restrictions apply, see http://www.mastercard.us/zeroliability for further details.

The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC.

Google Pay is a trademark of Google LLC. Google Pay works on Android devices running Android Lollipop 5.0 or above.