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Robocalls
Michigan's Crackdown on Robocalls
Scammers who see nothing more than dollar signs at the other end of the phone line beware. Michigan Attorney General Dana Nessel and Michigan residents have had enough. AG Nessel is leading several efforts to protect Michigan residents from the billion plus robocalls made to them every year.
Breaking News
Michigan residents have been on the receiving end of more than 1 billion robocalls annually since 2018.
Together with a team of state and federal partners, Michigan Attorney General Dana Nessel has developed a plan to crack down on the number of illegal robocalls targeting the state's residents.
- AG Nessel Takes Texas Robocaller to Court for Violating Permanent Robocall and Telemarketing Bans
- AG Nessel and Bipartisan National Task Force Issues Warning to Suspected Election Scam AI Robocallers
- AG Nessel Joins Coalition in Comment Letter Urging Federal Authorities for Restricted Usage of Artificial Intelligence in Marketing Phone Calls
- FCC Adopts One-to-One Consent Rule, Advocated by AG Nessel, to Protect Consumers from Unwanted Telemarketing Robocalls and Robotexts
- Oral Arguments Held Before Michigan Supreme Court in Voter Intimidation Case, People v. Burkman and Wohl
- Anti-Robocall Multistate Litigation Task Force Issues Warning Letters to Eight VoIP Providers
- Attorney General Nessel Secures Judgments Banning Robocall Offenders from Calling into Michigan
- AG Nessel Joins Bipartisan Coalition of States in Providing Comments to FTC Highlighting the Benefits of Collaboration Between the FTC and State Attorneys General
Under Michigan law, a robocall is simply a telephone call with a recorded message, in whole or in part.
Illegal Robocalls
You receive a robocall:
- You are on the National Do Not Call registry;
- The caller does not provide their full name, who they are calling for, or a phone number that if called will be answered by a live operator; or
- The number on the Caller ID is fake, misleading or inaccurate.
Marketing goods or services to potential customers over the telephone is called telemarketing.
When you pick up the phone and hear a recorded message instead of a live person, that’s a robocall. Increasingly, telemarketing is being done with intrusive robocalls.
Legal Robocalls
You receive a robocall from a person or business:
- Whom you have given prior permission to contact you;
- Whom you are already a customer;
- Who requests a face-to-face meeting to sell you something;
- That is requesting money for a charitable organization;
- That is requesting money for public safety organizations (e.g., police and firefighter union); or
- That is a political party, politician, or political action committee (PAC).
Robocall scams
Don't Fall For Robocall Scams
Robocall scams are a pervasive issue in Michigan and across the country.
Don’t become a victim. Protect yourself by listening to actual illegal robocalls and reviewing the scam list.