![[Action needed] New Android zero-touch customer portal launched!](https://cdn.statically.io/img/www.androidenterprise.community/t5/image/serverpage/image-id/813iA241F96DCB851969/image-size/large?v=v2&px=999)
![[Guide] How to register in the community](https://cdn.statically.io/img/www.androidenterprise.community/t5/image/serverpage/image-id/117iF97D1441E3F39176/image-size/large?v=v2&px=999)
![[Resource guide] Android zero-touch enrollment for IT admins just starting out](https://cdn.statically.io/img/www.androidenterprise.community/t5/image/serverpage/image-id/581iB3A0490BB3344B5D/image-size/large?v=v2&px=999)
![[Product Update] Introducing the Improved Signup Experience for Android Enterprise](https://cdn.statically.io/img/www.androidenterprise.community/t5/image/serverpage/image-id/438i19B5AB824E405970/image-size/large?v=v2&px=999)
![[Video Guide] What is Android Enterprise?](https://cdn.statically.io/img/www.androidenterprise.community/t5/image/serverpage/image-id/208i68E33269337418C8/image-size/large?v=v2&px=999)
Community Activity
Why some of our devices reseted automatically?
I am wondering some of customer facing devices reset automatically? Is there any reason behind this? From our customer, we got the following information about this issue.Case one is that the device got shut down due to the charge being finished. afte...
How often do STATUS_REPORT messages send for a device?
Hi, I am wondering how often a STATUS_REPORT PubSub message is sent for a device. Is it on a specific cadence? Random? When the device encounters a change (i.e. policy update)? I can't find anything in the PubSub docs (https://developers.google.com/a...
Fraud or hacked, very upset, and need help
I found device policy loaded on my phone last night without my consent. I Do not work, why do I have it, how did I get it, how do I remove it? It says it was not from Google play store.I'm concerned that I'm being hacked this is my 3rd phone, they a...
Distribute apps with existing package names via Managed Google Play / MDM
Hi,in general, Android Enterprise devices are always getting the latest version of an app that is available via Managed Google Play. But, there are some edge cases like:older version needed (example: Citrix Workspace app deprecated app for Android 11...
Samsung S23 with Knox Mobile Enrollment fails to enroll in Intune
I was wondering if anyone else was having problems enrolling Samsung S23s using Samsung Knox Mobile Enrollment into MS Intune? I read the other thread about S23s and Zero-Touch failing, but that seems different than what we see. We get to a point wh...
Android Enterprise Device Owned - Reset Device Pin after reboot
Is it possible to reset the pin of a device that has been rebooted/off and I don't know the pin? I've had devices returned in the past without the pin and it was turned off. My MDMs (yes plural, in the process of switching) can send the commands but ...
Cannot install intune
Hi everyone, I am unable to install intune. It runs but pops up a message "Couldn't add your device. Your organization hasnt setup device administration privileges in their tenant. Contact your company support for help." Incident ID is 7SHTMME9. I sp...
Copy-paste issue (COPE)
Hello Everyone,I have a slight issue with copy-paste on Corporate owned, personal enabled devices (COPE) managed via Intune. To put it simple - people can copy text from work profile to personal. Happy to be pointed to the basics if I missed somethin...
How to accept the Android Enterprise Essentials service agreement.
Hello I have setup Android zero touch. When I try to apply a profile to a phone It works but I get an error.Contact your It-Admin to accept the service agreement for android enterprise essentials. My question is how? Thanks in advance for your respon...
Resolved! Google Over-the-Air (GOTA) - How does it work?
Hi, Apologies for putting this as a generic query. I'm trying to find some answers to below questions regarding the working of GOTA solution. 1) Is GOTA a SaaS solution provided by google where authorized device resellers can create accounts and add ...
