OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), has been proudly serving restaurants for over 25 years—resulting in a network of over 60,000 restaurants, bars, and wineries around the world. From “Where should we eat?” to “Your table is ready,” OpenTable is the bridge between restaurants and diners. For restaurants, OpenTable is an all-in-one solution that helps streamline FOH and BOH operations, puts them in front of new guests, and backs it all up with 24/7 customer support in 240 languages. Plus, OpenTable is integrated with hundreds of technology partners to help restaurants run seamlessly. All so restaurants can focus on what they do best: providing amazing hospitality and food. For diners, it’s the easiest way to discover new restaurants with personalized recommendations, data-backed lists, curated guides and more, and manage all your reservations through an intuitive app. After all, dining out is better when it runs smoothly on both sides of the table.
A PSA from our CEO ✨
Congrats to our inaugural class of OpenTable Icons - these restaurants represent the best of the best in their city and we’ve made them easier to find & book. These are among the most in-demand hotspots and local favorites - I couldn’t be prouder that they’ve found a new home on OpenTable AND the new search experience to surface the soonest a diner can get a table. I wish I could tag them all but you can explore all Icons in each city below https://lnkd.in/gZ2eUZ-U
It’s a big launch day and to say we’ve been busy is an…understatement. Today we welcome hundreds of award-winning restaurants and beloved local legends to OpenTable with the launch of the Visa Dining Collection and OpenTable Icons. It’s a new chapter over here that we couldn’t be more excited to debut – read more about both programs here and get booking!
A win for California restaurants! The state Senate just passed a bill providing clarity and protections on service charges, surcharges, and auto-gratuities for diners before they're charged for a meal. Plus it exempts restaurants from the state's anti-surcharge law, effective today. These pricing options have been crucial for the restaurant industry post-pandemic, and we're proud to support the California Restaurant Association in their efforts to pass this bill. More details via Restaurant Business Online ⬇️.
Our C-suite, including our CEO, Debby Soo, Chief Strategy Officer, Susan Lee, and Chief Operating Officer, Amy Wei, are proof of the magic that happens when you show up as your most authentic self to work. More via Inc. Magazine on their career journeys and ambitions and how they, alongside the rest of our C-suite, are the right people to execute on our mission to help restaurants – and restaurateurs from all walks of life – thrive.
So proud to work alongside these two incredible women, Susan Lee and Amy Wei. 10 years ago if you told us that Inc. Magazine would write an article about all of us at the helm of a company, we wouldn’t have believed you. Thank you Jennifer Conrad for telling our story. And thank you to those who supported us along the way. Now, back to work - we got a lot left to do! https://lnkd.in/g-9DrczC
While at the National Restaurant Association Show, we did some recon on what chefs and hospitality pros are noticing about Gen Z diners and employees. As Paul Pruitt, Founder and CEO of New School Consulting, an LA-based hospitality agency, says: “the Gen Z employee is much more interested in dusting off that mission statement but also being like ‘what do you stand for, what are you about, how does that align with my personal values’”. Tune in to hear more on this below. #hospitality #restaurants #technology #GenZ
The industry lost a true legend over the weekend, Chef James Kent. Chef James was a force within the NYC restaurant community, whose passion, creativity – and notably, the hospitality he showed the world and his team – will leave a lasting legacy. Our hearts go out to his family, friends and his team.
That’s a wrap on one of the industry’s biggest moments: the “Oscars of the food world,” aka the The James Beard Foundation Awards. We hosted the annual Rosé Bowl in honor of lifetime achievement award winner, the incomparable Ruth Reichl – and we were out in full force as chefs and restaurateurs were recognized for this top honor. Congrats to all the winners and nominees, thanks for all you do to take our industry to the next level. #restaurants #awards #JamesBeardAwards
🚨 The New York State Legislature passed the “Restaurant Reservation Anti-Piracy Act,” a big win for restaurants and diners if it’s signed into law. More via The New York Times and our CEO Debby Soo on how this is a step toward protecting restaurants’ bottom lines – while also helping to democratize dining.
How do you make a trade show memorable? Free tattoos are a good start. We were all over the National Restaurant Association Show and #TheUtilityShow where we sponsored food-inspired tattoos over at UTILITY and brought a digital illustrator to sketch restaurant facades at the #2024RestaurantShow. We also hosted a dinner for restaurant industry leaders with our new advisory board member, Chris DeSaye. Thank you to the team at José Andrés Group’s Bazaar Meat for the hospitality, and to our attendees for bringing great conversation to the table. Until next time!
“Preventing bots and reservation fraud is a priority for restaurants, and therefore, is a priority for OpenTable.” More below from our CEO Debby Soo on our support of New York state’s “Restaurant Reservation Anti-Piracy Act” and the other ways we’re helping to mitigate bots and fraudulent reservations.
New York restaurant owners and operators are struggling with reservation piracy – we hear you and see you. OpenTable and Booking Holdings (NASDAQ: BKNG) are proud to support New York state’s “Restaurant Reservation Anti-Piracy Act” and are continuing to invest in tech solutions to help mitigate bots. More on our efforts below: https://lnkd.in/guZq96_r
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