How much time do you spend on your field service invoices — from creating to sending to following up? Probably a lot. ⏳ Learn how field service invoicing software does all these tasks and more — automatically: https://sforce.co/46rFVJD
Salesforce for Service
Software Development
San Francisco, CA 40,817 followers
Reimagine service and field service for the AI era. CRM + Data + AI + Trust.
About us
Service Cloud can help you scale support across every customer touchpoint, boost agent & mobile worker team productivity, and increase customer satisfaction with one unified AI platform. Join the Serviceblazer community to learn best practices, keep current with product innovations, and network with other service and field service professionals worldwide. Join the Serviceblazer community to learn best practices, keep current with product innovations, and network with other service and field service professionals worldwide.
- Website
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http://www.salesforce.com/service-cloud
External link for Salesforce for Service
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- San Francisco, CA
- Specialties
- service, field service, customer service, customer experience, ai, data, crm, trust, and contact center
Updates
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👀 Psst...some Dreamforce sessions that are in the works: 🔹 3 Service AI Features Your Business Can’t Live 🔹 Maximize Field Service ROI with Data & AI-Driven Operations 🔹 Elevate Service with Next Gen Conversational AI Automation Dive into AI at #DF24: https://sforce.co/3Sg2JXf #service #fieldservice #ai
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Salesforce Field Service supports CESI SpA by giving it the tools it needs for a shared overview of: 🤝 Sales 📝 Planning 🛠️ Technical engineering resources Learn more: https://sforce.co/3y372hH
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83% of customer experience leaders plan to increase their investments in AI in the next year. Adding AI is step 1. Using it effectively is step 2. Join us August 7 and learn how to take your service operations to the next level with AI: https://sforce.co/3Yfz7wH #ai #service
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Choosing an AI chatbot for your business can be overwhelming — there are a lot to choose from. We got you. 🙌 Here are 3 steps to pick the best AI chatbot for your business: https://sforce.co/3WzjkaN #ai #chatbots
The Top Chatbot Best Practices for Service
salesforce.com
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ICYMI: We announced Einstein Service Agent — Salesforce’s first fully autonomous AI agent. Check out "The Rise of AI Agents: What Service Leaders Need to Know" on-demand and learn more about Einstein Service Agent, how AI augments human agents, and much more. Watch it today: https://sforce.co/3LIPPwV #ai #autonomousai #service
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Voice is the most-used channel for customer service — especially for complex issues. That makes the call center experience more important than ever. See how to give your customers the service they expect when they call: https://sforce.co/4cSgQu2 #service #customerservice #callcenter
What is a Call Center? The Complete Guide for Customer Service
salesforce.com
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Are your mobile workers overwhelmed with administrative tasks and downtime? Join us July 24 and learn how an optimized field service operation allows mobile workers to spend less time on busy work and more time with your customers. Save your spot: https://sforce.co/4daYvrU #fieldservice #mobileworkers
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Augmented reality is shaping the future of field service. Discover how it can transform your field service business by increasing efficiency, decreasing costs, and boosting the customer experience: https://sforce.co/3zW0guM #fieldservice #augmentedreality #AR
Augmented Reality in Field Service: The Complete Guide
salesforce.com
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Attention #Serviceblazers — The countdown to Dreamforce 2024 is on! Learn from experts and connect with industry leaders while having fun and giving back. Join us for the largest and most trusted AI event in the world: https://sforce.co/3Sg2JXf #DF24
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