What could your business do with 1000 extra hours per month? When we started working with the largest moving company in America, we asked them that exact question. Here is their answer: ⏱️ After-call work reduced from 173 seconds to 27 seconds immediately after deployment 💪 Call length shortened by 2.5 minutes resulting in more than 1,000 hours of manual work saved monthly 🤯 Agents are free to do their job, handle customer challenges, and improve CSAT If that kind of time savings could have a massive impact on your organization's bottom line, it's time to learn more about Talkdesk. See how Tiago Paiva, our CEO, breaks down the numbers below: #Talkdesk #Moving #Customer #CaseStudy #ROI #CCaaS
The largest moving company in the US has saved more than 1,000+ hours per month by adopting Talkdesk Copilot. 📉ACW (after call work) reduced from 173 seconds to 27 seconds, immediately after deployment. 🏪At ~25k calls per month, ~2.5 minutes saved per call results in 1,000+ hours of tedious work saved every single month. 📈1,000+ hours of work that is now automated by Copilot that allows agents to focus on more important tasks that improve CSAT. Learn more about Talkdesk Copilot here: https://lnkd.in/gT3V-p57 #Talkdesk #Copilot #ROI #Automation #Productivity