8x8 Agent Workspace streamlines customer interactions, delivering a simpler, more efficient way for #contactcenter agents to enhance #customerexperiences. In this free, self-guided demo, follow an agent journey with 8x8 Agent Workspace: https://bit.ly/3zIdg79 #CCaaS #CX
8x8
IT Services and IT Consulting
Campbell, CA 121,807 followers
One platform. Every communications experience.
About us
8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. Follow our Blog - https://www.8x8.com/blog
- Website
-
https://www.8x8.com
External link for 8x8
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Campbell, CA
- Type
- Public Company
- Specialties
- VoIP business phone service, hosted VoIP, Small business phone systems, web conferencing, virtual contact center, virtual call center, enterprise global communications, business phone systems, unified communications, team collaboration, Enterprise Engagement Management, customer experience, employee experience, video conferencing, contact center, voip, CCaaS, and UCaaS
Locations
Employees at 8x8
Updates
-
Congratulations to Creovai, 8x8's Global Technology Partner Ecosystem Solution of the Year 2024! From the entire 8x8 family, thank you for your invaluable partnership and dedication to enhancing #customerexperiences. #8x8Elevate #8x8Partners #CCaaS #UCaaS
-
-
8x8 is proud to be working with HotTopics to celebrate the world’s most visionary #customerexperience leaders. 💡 The Global CX 100 Awards will go to leaders who provide first-class experiences to their customers and are paving the way for the future of #CX. Learn more and nominate someone today: https://bit.ly/3A2CI7j
-
-
8x8 Partners: Join us for part two of 8x8's Breaking Boundaries series with Channel Sales Engineer Manager Tony Poer on July 30 at 11 am PT. Don’t miss this opportunity to take your #CX practice to the next level! https://bit.ly/3XSgaQF #8x8Elevate #8x8Partners #CCaaS #contactcenter #AI
-
-
Digital accessibility is built into 8x8's product development and engineering mindset, and we take immense pride in the work that our #Team8s do to deliver solutions that provide exceptional, inclusive #customerexperiences. Check out this interview with 8x8 Engineers Bartek Bielawa and Arturo Cullinane about the accessibility enhancements that have been made to 8x8 Agent Workspace over the past year: https://bit.ly/3yhg4HT Oana Demeter #Lifeat8x8 #8x8CelebratesDiversity #contactcenter #CX
-
-
🎥 Check out the full preview of 8x8's Summer Update! Spoiler alert: This season's plot features new enhancements and capabilities to help businesses deliver blockbuster #customerexperiences. 🍿 🎬 Take a look at the update here, which includes upgraded #AI transcriptions and meeting summarizations as well as new native platform integrations: https://bit.ly/3Wj6QCU Sarah Murphy #CCaaS #UCaaS #CPaaS #contactcenter #CX
-
🔒 It's important to keep your business and customer data secure with robust #verification options like 2FA and OTPs. Implementation is easy, fast, and reliable and shows your customers that you prioritize their #security. Here's why robust verification matters and how 8x8 Verification #API makes it easier than ever to validate numbers, personalize offers, and prevent attacks: https://bit.ly/4bWrezq #CX #CPaaS
-
-
Proud to share our recent innovations and enhancements to the 8x8 cloud platform, including the extension of 8x8 Intelligent Customer Assistant to support #voice interactions and new #AI capabilities spanning the entire 8x8 platform. Read about these new features and learn how they enable organizations to drive business success through enhanced customer and employee experiences and engagement: https://bit.ly/4fwvF7p #CCaaS #UCaaS #CPaaS #CX #EX
-
-
8x8 is thrilled to announce the winners of our 2024 Global Partner Awards! We are grateful to all these teams for their partnership and joint focus on enhancing #customerexperiences. First up, congratulations to Trace3, 8x8's 2024 Global Deal of the Year! Thank you for the commitment you've brought to the 8x8 family and for helping us deliver #CX solutions that drive competitive advantage. #8x8Elevate #8x8Partners
-
-
We're thrilled to share that 8x8 Contact Center and 8x8's market-leading #UCaaS capabilities have been collectively recognized with 43 Summer 2024 awards by customer reviewers on G2. 🎉 ☀️ Read about the awards here that span from overall #contactcenter leader to overall leader for UCaaS platform and #VoIP: https://bit.ly/3Smouob Vishrut Parikh #CCaaS #CX #CC #UC
-