Fraud Protection

ACH transactions reduce costs, speed up procurement processes and eliminate paperwork. But the ease and power of ACH can create the risk of unauthorized transactions and fraudulent debits.

Take greater control over ACH transactions and safeguard your accounts against fraud with ACHieve Access^®. This powerful online tool enables you to:

• Designate which incoming ACH debits can post to your accounts.
• Block unauthorized debits.
• Receive email notifications on unauthorized ACH debits and origination file status.
• Review unauthorized ACH debits based on your specific rules, and accept or reject them immediately.
• Set up separate amount and transaction limits for each authorized originator in your organization.
• Perform online inquiries on originated and received ACH transactions posted to your accounts over the past 40 days.

ACHieve Access® is compatible with our online accessOPTIMA^® application and is often used in conjunction with our Cash Concentration service.

As companies expand and add new locations and departments, the risk of unauthorized checks and electronic transfers multiplies. The key to stopping fraud in its tracks is to continually review real-time information and implement fraud protection tools in your daily and weekly operations.

Online account protection begins with accessOPTIMA^®, our powerful web-based account management application. With accessOPTIMA, you get a comprehensive view of all deposits, checks, ACH and wire activity across all your accounts. You can also download account data that you may upload into your accounting system for reporting and reconciliation purposes; plus upload files from your ERP system for payments such as ACH, wire and checks.

Other account protection solutions available through accessOPTIMA include:

• Account Reconciliation: Review detailed lists of cleared and pending checks and deposits.
• Controlled Disbursement: View the total amount of pending check payments each day before they're disbursed.
• Positive Pay: Authorize or reject suspect checks presented for payment to your account.

Additional services that can protect your accounts include:

• Image Viewer: View images of paid checks, deposit tickets, returned deposit items and control disbursement.
• ACHieve Access^®: View, approve or reject ACH debits before they are paid and posted against your account.
• Dual Signature Review: Signature verification for check payments.
• Zero Balance Accounts: Automatically transfer all balances from other accounts into your central account.

Dual Signature Review is an effective control against external and internal fraud, and unauthorized remotely created drafts — giving you that extra assurance that only your dually signed checks will remain paid against your account. This service offers manual inspection of all checks exceeding the dollar amount threshold amount set by you. Any check(s) missing the required number of signatures or reflecting an unauthorized or suspicious signature, as compared to your maintained signature card, will automatically be returned and the funds will be credited back into your account the next business day.

Used alone or as part of a holistic fraud mitigation suite, Dual Signature Review is an efficient and effective tool with important applications for both small and large organizations:

• For companies lacking the resources for Positive Pay, Dual Signature Review offers a turnkey vetting solution that requires minimal resources. However, unlike Positive Pay, Dual Signature Review does not apply to checks cashed through the teller line.
• For larger companies vigilant of internal fraud, Dual Signature Review can be used with Positive Pay to act as an additional security control for high dollar-amount payments.

Cybercrime, identity theft and fraudulent checkwriting cost companies billions of dollars every year. And the risks increase when payment authorization is spread across different departments or locations. Whether you or other employees pay by check or electronically via ACH, you can use our Positive Pay service to complement the internal security measures you take to ensure that only authorized payments are made from your account.

Choose from several different Positive Pay options:

• Positive Pay
  • Enter issued check numbers and amounts into our portal, accessOPTIMA^®, and we’ll verify paid checks, presenting exceptions to you for timely and efficient review online.
• Payee Positive Pay
  • Add payee information when entering issued check information to provide an added layer of protection.
• Reverse Positive Pay
  • Simplify reconciliation by automatically receiving a daily list of checks presented for payments, identifying any checks you don’t wish to pay and communicating your decision to a Client Services representative.
• Dual Signature Review
  • Ensure the security of your payments and protect against fraud by utilizing dual signature verification on your checks.
• ACHieve Access^®
  • Take even greater control over ACH transactions with this online tool. Specify which incoming ACH debits are approved to post to your accounts, block all unauthorized ACH debits before they occur and take advantage of convenient, efficient review and decisioning capabilities.

For added protection, Positive Pay and Payee Positive Pay verifications can also be conducted at our branch locations.

Positive Pay is often used in conjunction with our Account Reconciliation, Controlled Disbursement and Cash Concentration services to provide a comprehensive solution for consolidating, monitoring, reconciling and safeguarding your accounts. You can get a consolidated view of all of these transactions and decisions online using accessOPTIMA.