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Hi

I am using beta build 129.0b3 of Thunderbird, don't think the issue I'll describe is related to the beta build tho. I am using SpamAssasin to identify spam type mails. I'll include a screenshot to best illustrate my concerns...(attached)

Even tho I continually go into my spam folder, I seem to veyr much need to do this, so many of my regualr mails now end up there. I right click on each to Mark - Mark not as junk and yet over the days of use they are still being sent to that junk folder. As an exampl the ones from Meta are receipts for virtual games bought from their store. Several days back I marked those as not junk, the header of the mail rarely changes, but still they are being sent to my junk folder.

Within Outlook, on line, those mails are meant to be diverted to my Meta folder. If I was to go back to using Outlook, avoided opening it for quite some time now, I would expect to find those mails within that folder, and the Amazon ones within a Amazon folder. That is due to rules created for their placement within such folders.

I guess my question is two part.....

why do such mails seem to persist in being marked as spam..? Secondly is there a ways to ensure they end up in their intended folders..?

by right clicking on them now they ar ethe nsent to my general inbox, including the BBC type.

Is there no such thing as a safe senders list tha tcan include omains and indivudal people / companies etc..?

Many thanks

I have tried repeatedly to delete certain local folders but either they won't delete or just come back after restart

I have even gone into the file explorer under the profile-mail-local folder's and done the deletes but still they come back

What am I missing?

So I have Thunderbird 128.0esr (64-bit) installed on Ubuntu 24; I have found a strange issue when I try to send emails with attachments. In this scenario, I scan files in from my scanner to a network folder, and then copy that file from the network folder to a final location, where I chose from Thunderbird to "attach"

If Thunderbird has been opened prior to the document being scanned and created in the first network folder, if I try to attach it to a email, it does, however, when I try to send I get a error "I do not have permission to access that file"; Strange. I close out Thunderbird, re-open, and try to send the file again, and BOOM, no issues with file permissions. I have replicated this many times.

Any ideas? I have tried running "thunderbird" in console to see if any debug information shows up, it does not. And yes, "closing the program and reopening it all-things-equal" always fixes the problem.

AFter verizon.net email addresses moved to aol, I had initial setup difficulty in TB, but after fixing that it's worked for years. Three days ago it stopped downloading. Usual error message is an aol server timeout, sometimes a "TB is processing this account, please wait." I've tried to reboot, re enter pw, and other simple measures, but nothing seems to work. Still downloads fine w/in aol and on my iphone and ipad, but I prefer this account on pc (latest Win Home). (I expect to finish closing out the address out in a few months, but it's a slow process). Any advice appreciated. Thank you for your help.

I enter my password but it tells its wrong. I have checked and double checked it, its the only password I have and it will not accept it. What do I do? I'm very bad at computer operations, I don't know the language or terminology. Can you help me out? Alt: e-mail, paulsporle@gmail.com

I click answer I get white text on white. I cannot read this text and I am not sure if the receiver can.

Why does this happen, what are the steps to prevent this. Why is Thunderbird doing this?

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in other browsers but not in non-private browsing in Firefox. I have tried disabling extensions, add ons, etc. Nothing seems to help. This started happening a few weeks ago with any YouTube page also. How can I fix this? If I can't I will stop using Firefox as I cannot function like this. Please advise!

Hi!

The problem I have is similarly described here: https://support.mozilla.org/en-US/kb/server-not-found-connection-problem#w_firefox-cannot-load-websites-but-other-browsers-can

However, this only happens after a while. If I restart my computer, my Firefox will completely log me out of everything and I'll be able to connect to the internet for a while, until one day it doesn't. This typically happens to me once every 2 weeks, although it happened to me after 1 day this week between restarts. I tried the steps to remove the proxy but that doesn't work. Is there anyway to resolve this issue overall so I don't have to constantly restart? I am able to access the internet through safari and chrome currently. I am on Firefox 128.0.2.

Thanks!

Hi, when using my iPad Pro, Firefox allow the movie files to be downloaded, but failed to open the window/tab to save the files. Please see the attached. This is after I hit download button and the movie has downloaded, then the screen look like this. I have already do the “restart” and Clear Cach”…and try to login and search for all the areas in “setting”…please help!

Your immediate help will be much appreciated!

Sincerely,

Elizabeth Tan

Since installing Thunderbird (on Linux Fedora) I have been really confused by and disappointed in the search functionality. I used Mac Mail for the last 20 years, I know that is pretty good, but I was told Thunderbird is at least function, if not as 'pretty' (some say).

I dont use the Quick Filter box as I have a ton of local folders and usually just need to find an email which could be anywhere, but i KNOW it's there.

I begun testing it. Noticed a few things so wondering if someone can advise if this is just me, or normal behaviour...

In the global search, I finally realised (i think anyway) that it does not actually search everywhere, far from it. For instance, I searched for emails many times and it said they don't exist, so i panicked thinking they were lost, but no, I dived into Deleted Items and there they were. I store deleted items for 3 months, and often refer back to them for past purchase receipts or similar in the rare occasion that I need it again for some reason.

- It doesn't seem to search (doesn't find anyway) in my Imap Deleted Items folder,. OR the Local Folders

- It isn't searching/finding emails in my Local Folderrs, which is a HUGE problem as 95% of my email is stored in those. Why wouldn't a global search find stuff in my local folders? I have tested it and confirmed it's not searching in any of them.

- I have ebay messages in my INBOX, from a username starting with perrie134 - I tried BOTH the quick filter and the CTRL K search, searching for 'perrie134' and then 'perr' and ZERO messages come up. Does the search not include 'from' info?

As far as I can tell, the search is not working at all. So I am hoping something must surely be wrong my end, but grateful if someone can comment. I can't use a program that can't find emails when I type in information included in 'from' and 'subject' areas, but at this point it's failing in every way.

Appreciate any advice/thoughts. Thanks

Just recently, I'm having trouble sending emails through Thunderbird. Receiving is fine. I have not made any changes to settings but I get smtp error when trying to send. I have 3 accounts and my gmail one works but not the other 2. The only difference I can see is the 2 that aren't working are POP3 whereas the gmail one is IMAP but surely that only affects receiving, not sending? Very occasionally an unsent email has miraculously been sent but mostly I get the smtp error. I checked with my ISP and they found not errors and suggested online webmail. Messages send fine through there but I'd rather use Thunderbird. Any suggestions please?

My emails are gone after using compact. I have several email addresses and some of them are offline. Nonetheless, the old emails remained in the inbox. Now, after compacting, my emails are gone. The Sent Folder is completely gone. The Inbox is empty. My current beta version 129.0b5 (32-bit). PC Win10 Pro x64. Any hint or solution is highly appreciated.

Hi, I always use NCBI site and see articles, but now completely disconnected. I am preparing for the research grant; it is very trouble. Why this happened? Could you recover it? Thank you so much. Best, Miyabi Tanaka