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Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
How to Support Your Remaining Employees After a Layoff
Leadership & Managing People Digital ArticleFour ways you can help. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
You Might Not Be Hearing Your Team's Best Ideas
Leadership & Managing People Digital ArticleEven the loudest voices leave things unsaid. -
Sometimes Colleagues Are the Best Coaches
Leadership & Managing People Digital ArticleGet your top team on the same page. -
Discipline of Teams
Organizational Development Magazine ArticleGroups don't become teams just because that is what someone calls them. Nor do teamwork values alone ensure team performance. So what is a team? How can... -
Convincing Skeptical Employees to Adopt New Technology
Technology & Operations Best PracticeUse both the carrot and the stick. -
How to Set Up a Remote Employee for Success on Day One
Managing people Digital ArticleFour strategies for managers. -
Ten Reasons People Resist Change
Leadership & Managing People Digital ArticleWhich ones are hurting your company? -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
How Obama and Clinton Stack Up as Managers
Government Digital ArticleThe conventional wisdom on leadership and management is clear: the first matters more than the second. Warren Bennis‘s classic On Becoming a Leader is typical. In a lengthy comparison between leaders and managers, he describes leaders as luminaries and managers as mere mortals. For example: • “The manager administers; the leader innovates.” • “The manager […] -
Reimagining the Urban Office
Technology & Operations Digital ArticleA new kind of workspace could help employees thrive. -
When Should You Let an Employee Make a Mistake?
Managing people Digital Article“Put my training wheels back on,” Sophia said in a stern tone, “Or I’m not going to ride my bike!” She had just turned four that day and wanted to learn to ride a bike like her older sister. Now she wasn’t so sure. After a lot of encouraging and a little stubbornness of my […] -
What Not to Do When You're Trying to Motivate Your Team
Leadership & Managing People Digital ArticleHere's what to do instead. -
How Leaders Can Escape Their Echo Chambers
Leadership and managing people Digital ArticleSix strategies to ensure your team tells you what you need to hear. -
What Makes Someone an Engaging Leader
Leadership development Digital ArticleAnd how organizations can develop more of them. -
Research: How Cultural Differences Can Impact Global Teams
Sales & Marketing Digital ArticleAnd what managers can do to help their international teams succeed.
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Overcome Your Fear of Giving Feedback
Giving feedback Digital ArticleThree ways managers make the process harder than it needs to be. -
Research: 4 Ways Employees Respond to DEI Initiatives
Diversity and inclusion Digital ArticleIt’s not as simple as classifying people for or against diversity, equity, and inclusion. -
How to Get the Most Out of Your Relationship with a Career Sponsor
Motivating people Digital ArticleThese four strategies can help. -
Creating Stability Is Just as Important as Managing Change
Motivating people Digital ArticleTo do their best work, employees need to feel a sense of consistency — not constant upheaval. -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
3 Ways to Build a Culture That Lets High Performers Thrive
High potential employees Digital ArticleStop getting in the way of your top talent. -
Constant Change Is Rewriting the Psychological Contract with Employees
Managing people Digital ArticleIn the face of rising dissatisfaction, leaders need to revisit their unwritten agreements with workers — and agree on a sustainable path forward. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues. -
How Gen AI Can Make Work More Fulfilling
AI and machine learning Digital ArticleResearch-backed ways to increase employees’ enjoyment of work by reducing time spent on unpleasant tasks. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
Research: Why We Choose the Hard Way to Do Tedious Tasks
Health and behavioral science Digital ArticleAnd how to stop getting stuck in ruts. -
5 Signs Your One-on-Ones Aren’t Working
Meeting management Digital ArticleAnd how to make the most of your face time with direct reports. -
3 Ways to Make a Request That Doesn’t Feel Coercive
Managing people Digital ArticleTo get an authentic yes, give your employee room to say no. -
How to Talk to an Employee Who Isn’t Meeting Expectations
Difficult conversations Digital ArticleIt’s an opportunity to address the gap between the work they’re delivering and the company’s goals. -
4 Strategies to Guide Your Team Through a Departmental Transition
Organizational change Digital ArticleStart by communicating the “why” clearly and authentically. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
4 Common Types of Team Conflict — and How to Resolve Them
Leadership and managing people Digital ArticleAdvice backed by three decades of research into thousands of team conflicts around the world. -
Does Your Organization Have the Energy to Transform?
Strategy Digital ArticleHow managers can measure and manage their company’s capacity for change. -
Research: When Employees Identify with Their Company, They’re Less Likely to Recognize Gender Discrimination
Workplace discrimination Digital ArticleBeware the “not here” bias.
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Maestro Pizza (D): This Means War
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
Bayonne Packaging, Inc.
Technology & Operations Case Study8.95View Details A printer and paper converter produces customized packaging used by industrial customers to deliver promotional materials, software, luxury beverages,... -
Sears Auto Centers (A)
Leadership & Managing People Case Study11.95View Details The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for... -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study11.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
HBR Guide to Leading Through Change
Management Book21.95View Details Drive transformation. Change is now constant. As a leader, you must serve as interpreter, project manager, cheerleader, and conduit. Plans evolve. Contexts... -
Google's Project Oxygen: Do Managers Matter?
Leadership & Managing People Case Study11.95View Details Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year... -
Energy Rising: The Neuroscience of Leading with Emotional Power
32.00View Details Your success in life--at work and at home--rises when you harness the energy that powers your brain. A neuropsychologist explains how. Your drive to create... -
Colonial Food Services Co.
Organizational Development Case Study11.95View Details ... -
Customer's Calls at Simplex Bank
Organizational Development Case Study11.95View Details The case describes the challenges that George Diaz, Chief Operating Officer of Simplex Bank in Peru faces, regarding the operational inefficiencies and... -
National Semiconductor's India Design Center
Organizational Development Case Study11.95View Details The senior managers of the India Design Center used 360-degree feedback to develop their team competencies. Now, three new managers are about to join... -
Advanced Laser Clinics (A)
Leadership & Managing People Case Study11.95View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
ATH Technologies (B)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. Designed as an in-class handout. -
Johansen's: The New Scorecard System
Leadership & Managing People Case Study11.95View Details Johansen's has just completed its first year under a new scorecard system for evaluation of manager performance. The manager of Store 51 has traditionally... -
Ron Ventura at Mitchell Memorial Hospital
Organizational Development Case Study8.95View Details Mitchell Memorial Hospital is a 750-bed regional academic medical center in Ohio. Andy Prescott, Chief of the Cardiovascular Center, is reviewing the... -
MRC, Inc. (Consolidated)
Finance & Accounting Case Study11.95View Details A large diversified company must develop a strategy for a division whose performance has deteriorated due to its aging product. Alternatives range from... -
Road to Hell (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Michelle Levene (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Darcy Gallagher: Performance Coaching Discussion
Leadership & Managing People Case Study11.95View Details In this role play case, you are the new general manager of the Elmwood Group and have scheduled a meeting with your direct report, Darcy Gallagher, who... -
Multifactor Models
Finance & Accounting Case Study8.95View Details Students evaluate the performance of four mutual funds and compute the cost of capital for two companies using fixed benchmarks, the CAPM, and a multifactor...
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Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
How to Support Your Remaining Employees After a Layoff
Leadership & Managing People Digital ArticleFour ways you can help. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
You Might Not Be Hearing Your Team's Best Ideas
Leadership & Managing People Digital ArticleEven the loudest voices leave things unsaid. -
Sometimes Colleagues Are the Best Coaches
Leadership & Managing People Digital ArticleGet your top team on the same page. -
Discipline of Teams
Organizational Development Magazine ArticleGroups don't become teams just because that is what someone calls them. Nor do teamwork values alone ensure team performance. So what is a team? How can... -
Convincing Skeptical Employees to Adopt New Technology
Technology & Operations Best PracticeUse both the carrot and the stick. -
How to Set Up a Remote Employee for Success on Day One
Managing people Digital ArticleFour strategies for managers.