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Human Side of Management
Leadership & Managing People Magazine ArticleSomething about management looks so easy that we all think we could succeed where others fail. But management is really not easy. Managers are expected... -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
How Business Schools Lost Their Way
Organizational Development Magazine ArticleBusiness schools are facing intense criticism for failing to impart useful skills, prepare leaders, instill norms of ethical behavior, and even lead graduates... -
Strategy Is Different in Service Businesses
Technology & Operations Magazine ArticleUnderstanding the basic differences between service businesses and manufacturing businesses is essential to the strategic management of a service business.... -
The Future of Flexibility at Work
Leadership & Managing People Big IdeaWhat does true flexibility look like? Most organizations approach it in one of two ways: as an ad hoc work-life accommodation available upon request,... -
3 Ways to Improve Your Cultural Fluency
Cross-cultural management Digital ArticleBe curious and open to learning a new way of managing. -
Best Practices for Engaging a Multigenerational Workforce
Leadership & Managing People Digital ArticleFive strategies to ensure your company is an age-friendly employer. -
Why People Get Away with Being Rude at Work
Leadership & Managing People Digital ArticleManagers go easier on high performers and friends. -
Negotiating with Third World Governments
Cross-cultural management Magazine ArticleBecause of growing commitments of their companies in developing countries, large numbers of American and European managers have entered negotiations with government officials in Asia, Africa, and Latin America. Also, with emerging nationalism, these negotiations have become increasingly frustrating. Sometimes misunderstandings have been so great that they have led to a breakdown in negotiations that […] -
Don’t Let Your Anxiety Stress Out Your Team
Early career ResearchPay more attention to how you communicate — online and in-person. -
How to Handle an Emotionally Charged Negotiation
Leadership & Managing People Digital ArticleA tool to help leaders bring hidden issues to the table. -
To Come Up with Better Ideas, Practice Paying Attention
Leadership & Managing People Digital ArticleFour unconventional ways to change what you see. -
How to Quit When You Lead a Team
Leadership & Managing People Digital ArticleA guide to help you maintain boundaries while setting your successor up for success. -
Let's Hold Consultants Accountable for Results
Strategy & Execution Digital ArticleWhen the "right" answer cannot be implemented successfully, it is the wrong answer. -
Leading Like a Swan
Leaders who act panicky can trigger panic in their team. To project calm, think of yourself as a swan-gliding on the water, while your feet paddle fast... -
When You Have to Fire Good People
Leadership & Managing People Digital ArticleMake the transition easier. -
No Ordinary Boot Camp
Organizational Development Magazine ArticleMany companies now run boot camps--comprehensive orientation programs designed to help new hires hit the ground running. They're intense and intimidating,... -
When Cultural Differences Interfere with Your Time
Leadership & Managing People Digital ArticleSometimes it's not your job to adapt. -
Neurotech at Work
Leadership & Managing People SpotlightThe era of brain surveillance has begun. Although neuroscientists wrote off earlier iterations of neurotech devices as little better than toys, both the... -
Women Respond Better Than Men to Competitive Pressure
Organizational Development Magazine ArticleIn high-stakes games in professional tennis, women choke less than men do, new research shows. Does that mean that women come through in the clutch more...
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Founder CEO Transition at Code2040 (B): How Should Code2040 Execute the Switchover
Strategy & Execution Case Study5.00View Details Supplement to case E658A -
Managing Xerox's Multinational Development Center
Leadership & Managing People Case Study11.95View Details Describes a manager's role in developing a staff group responsible for enhancing the efficiency of Xerox's worldwide logistics and inventory management... -
Marks and Spencer Ltd. (A)
Strategy & Execution Case Study11.95View Details Marks and Spencer is a highly regarded retailer in the United Kingdom. This case examines the history of the firm, its organizational capabilities, and... -
Michelin China: Transforming the Personnel Function
Organizational Development Case Study11.95View Details Michel Default, Director of Michelin China's Personnel Department, had been responsible for leading Michelin China, a company that manufactures and sells... -
Martin Marietta: Managing Corporate Ethics (A)
Leadership & Managing People Case Study11.95View Details Senior managers at Martin Marietta are considering two questions: how to assess the company's seven-year-old ethics program; and how to deal with employees'... -
Developing Nurse Practioners at the College of St. Catherine
Technology & Operations Case Study11.95View Details Margaret McLaughlin has just begun her new appointment as the Dean of Health Professions at the College of St. Catherine in Minneapolis/St. Paul, Minnesota.... -
Medication Management at Acme Medical Center
Leadership & Managing People Case Study11.95View Details "This patient might have died from complications related to her TPN (total parenteral nutrition) infusion," said Dr. Isaac Johnson, Chief Medical Officer... -
Alphexo Corp.: Confidential Negotiation Information
Strategy & Execution Case Study8.95View Details A two-party, multiple-issue dollar-scoring negotiation exercise dealing with the formation and terms of an IT-industry joint venture. Subordinates have... -
Integrated Packaging Corp.: Struggling to Do the Right Thing (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Nike (A) (Condensed)
Leadership & Managing People Case Study11.95View Details Describes the history of Nike, its strategy, and the industry in which it competes. The teaching objective is to ask the student to identify and evaluate... -
Rhetoric of Change
Leadership & Managing People Case Study8.95View Details Describes the ways in which managers communicate the need to change, specifically the way in which they use vision, crisis, and transition as rhetorical... -
Different Approaches to Building a Unified Government Website in Argentina, Peru, and Mexico
Global Business Case Study11.95View Details Government digitization has proven to benefit both citizens and public agencies. On the one hand, citizens are able to find a consistent interface and... -
Launching the War on Terrorism
Strategy & Execution Case Study11.95View Details Describes the decision-making process employed by President George W. Bush's War Cabinet in the days following the September 11th terrorist attacks. Examines... -
Developing an Effective Living Group
Organizational Development Case Study8.95View Details Discusses the importance of living room groups (eight participants who share a living room) in Harvard Business School's Advanced Management Program developing... -
Major Global Stock Exchanges
Finance & Accounting Case Study8.95View Details Describes the major global stock exchanges. -
General Management: A Conceptual Introduction
Leadership & Managing People Case Study8.95View Details Addresses the following issues at a conceptual level: 1) Who is a general manager? 2) To whom is the general manager responsible? and 3) How do general... -
Rein Chemical Co.: Specialty Division
Leadership & Managing People Case Study11.95View Details This case describes corporate management's recent discovery of widespread unethical pricing transactions in one division and key managers' different views... -
David Stern's Decision
Leadership & Managing People Case Study11.95View Details At 6:05 a.m., the head office at Golden Horseshoe Constructors (GHC) was understandably empty and very quiet. The vice-president (VP) of purchasing settled... -
Wacky Webster's TV & Home Audio
Sales & Marketing Case Study11.95View Details The owner of a small TV and home audio shop was reviewing his marketing plan for the coming fiscal year. He was exploring potential new target markets,... -
Ann Hopkins (A)
Leadership & Managing People Case Study11.95View Details Intended to help students understand the many barriers organizations face as their members and their management ranks grow more diverse. As a case on...
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Founder CEO Transition at Code2040 (B): How Should Code2040 Execute the Switchover
Strategy & Execution Case Study5.00View Details Supplement to case E658A -
Managing Xerox's Multinational Development Center
Leadership & Managing People Case Study11.95View Details Describes a manager's role in developing a staff group responsible for enhancing the efficiency of Xerox's worldwide logistics and inventory management... -
Human Side of Management
Leadership & Managing People Magazine ArticleSomething about management looks so easy that we all think we could succeed where others fail. But management is really not easy. Managers are expected... -
Marks and Spencer Ltd. (A)
Strategy & Execution Case Study11.95View Details Marks and Spencer is a highly regarded retailer in the United Kingdom. This case examines the history of the firm, its organizational capabilities, and... -
Michelin China: Transforming the Personnel Function
Organizational Development Case Study11.95View Details Michel Default, Director of Michelin China's Personnel Department, had been responsible for leading Michelin China, a company that manufactures and sells... -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
How Business Schools Lost Their Way
Organizational Development Magazine ArticleBusiness schools are facing intense criticism for failing to impart useful skills, prepare leaders, instill norms of ethical behavior, and even lead graduates... -
Martin Marietta: Managing Corporate Ethics (A)
Leadership & Managing People Case Study11.95View Details Senior managers at Martin Marietta are considering two questions: how to assess the company's seven-year-old ethics program; and how to deal with employees'... -
Developing Nurse Practioners at the College of St. Catherine
Technology & Operations Case Study11.95View Details Margaret McLaughlin has just begun her new appointment as the Dean of Health Professions at the College of St. Catherine in Minneapolis/St. Paul, Minnesota.... -
Strategy Is Different in Service Businesses
Technology & Operations Magazine ArticleUnderstanding the basic differences between service businesses and manufacturing businesses is essential to the strategic management of a service business....