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User Activity
yesterday
Hi,I was targeted by a gang, three orders are fraud, all happened back-to-back in two days, I knew I would lose out on Chargebacks, I just about came to terms with this. After what happened, I do worry with every order, I have managed to prevent some...
07-30-2024
@HeisenNg I appreciate someone has done a chargeback. However, due to data protection got to be careful sharing details. Chargebacks are high, banks just listen to the person, then process. I doubt banks find anything in favour of the merchant, they...
07-19-2024
@JoesIdeas Thank you for replying. Anyone reading this thread, to avoid the below set your store to manual payment acceptance. You will not incur any fees if you cancel the order. d) Other than that, you can cancel their order. Yeah you will incur a...
07-14-2024
Hi, Shopify Marketplace Connect app what is the fee structure?For example, trading on eBay, the merchant pays the eBay selling and Shopify payment fee?Thanks
Hi, Every store has to veiw the order before dispatching, so you are correct, a couple of clicks more ain't a big deal. I had a incident yesterday, someone purchased an item for £140. It has signs of fraud, different shipping and billing address (tha...
Each store is different. I can only speak for myself, I sell items that range between £45 to £600, the items are desirable. For me accepting manual payments work. Other stores may have a different model. If anyone is concerned about fraud, trial manu...
07-12-2024
Hi All, I have set my store for manual payment acceptance, this is a great feature if you want to cancel fraud purchases, then the merchant does not incur any credit card charges. Today, I have a brave fraudster, how do I know it's fraud, shipping an...
If you set your store to accept manual payments you don't lose out on the processing fee.
06-27-2024
@dylanpierce I have learnt a lot since the fraud cases. The first three I'm pretty sure are all linked. It's just a shame a couple more happened a week or two later from different people, before the chargebacks.When you load a card to Google or Appl...
06-27-2024
@dylanpierce I really like the manual payments feature. I was very naive, and have now learnt a lesson. However, my worst fear has become reality, I got hit with two more chargebacks. In total that's 3 chargeback. I have I know I will lose these ch...
06-17-2024
Hi @dylanpierce I really appreciate the advice. I have now changed my capture payments to manual. This will allow me enough time to do due diligence on the customer. Also, no credit card fees for fraudlent payments is great too, plus they cannot tes...
06-17-2024
Hi @dylanpierce Fraud has been an eye opener, maybe I have been naive. The one transaction, it's definitely fraud, person has used someone else's credit card. The shipping and billing address are different. I spotted in the abandoned checkout, this ...
06-13-2024
Hi All, I have credit card fraudsters targeting my business. I have one chargeback submitted against my store, I know I will lose that case. I fear, another four or five possible chargebacks will happen in due course, I cannot continue to sustain suc...
Hi I have been on your website, I cannot even locate the thr sort bar? You probably need to set it to display.
05-02-2024
Hi, I am looking for feedback if other people have the same issue. I will decline your offer about contacting outside of the Shopify community page. Regards
My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 554 | 06-27-2024 10:27 AM | |
| 597 | 02-17-2024 02:36 PM | |
| 636 | 02-13-2024 06:46 AM | |
| 373 | 11-18-2023 04:30 AM |
