0

I bought a fingerprint scanner, but I can't install it on Ubuntu 22.04. The system recognizes it as a USBKey Module. The seller sent a link to the software, but it didn't help. https://drive.google.com/file/d/13PkCYil_nP-yeqF3OJmDlJQP2COYY3Oi/view?usp=share_link

enter image description here

enter image description here

enter image description here

Improve this question
8
  • Did the seller tell you it works with Ubuntu 22.04? Seems it would be their job to get it working. It seems this came from some kind of China knock off shop. I suggest you try for a refund.
    – David DE
    Commented Jul 10 at 11:30
  • did you follow this askubuntu.com/questions/191390/…?
    – amar
    Commented Jul 10 at 11:32
  • Seller AliExpress. They refer to the description "Linux Support" and don't know anything else. I'm trying to contact the manufacturer, but so far I haven't been able to.
    – serj may
    Commented Jul 10 at 11:40
  • I repacked tar.gz into deb, but Ubuntu does not see the scanner.
    – serj may
    Commented Jul 10 at 11:44
  • Then I suggest you follow David's advice talk to AliExpress
    – amar
    Commented Jul 10 at 11:55

0

Reset to default

You must log in to answer this question.

Browse other questions tagged .