Reviews (1,001)

Overall rating
4.6
Counts per rating level
  • 73% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting both user and merchant experiences, highlighting its effective cross-selling capabilities and advanced search features like semantic search and product boosting that improve site conversion rates and SEO. They appreciate the easy installation, AI-generated product recommendations, and customizable search options tailored to specific needs such as searching by design numbers or SKUs. The app is also noted for its performance, user-friendly interface, and responsive Shopify support, enhancing storefront searches and sales potential through robust search and recommendation tools.

Edited July 23, 2024

I like the app, but I give it a 3 star rating as I couldn't get any support to ask some relatively basic questions about different features that are not working (like the setting for "Out Of Stock Products" which I want to show "Not At All", yet, they show on the site.)

STIVALI NEW YORK
United States
12 months using the app
Shopify replied June 20, 2024

The "Out of Stock Products" setting is under the "Search relevance" section of the app settings. It controls how out of stock products and variants are handled in search results. This setting does not affect how out of stock products and variants are handled on Collection pages. You can read a bit more about this setting in the public Help docs at https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types

May 2, 2024

AI Chat doesn't get you over to support and goes on a loop of "I'll connect you with a Support Advisor for further assistance. Please hold on while I arrange that."

Also, there doesn't seem to be support for metaobject templates in search, so the site won't index the pages using those templates. I'd like to find if there's a workaround but can't seem to get any help.

Sparked Innovations
United States
Over 1 year using the app
March 30, 2024

This definitely helps you select products that can compliment each other, like outfits, etc. Let's me feel like I have first hand in promoting combinations in my clients tastes.

A little cumbersome to use though:
- The search results window is fixed on the page and covers the product you are selecting complimentary prods for. It would be much easier if I could move that results list over to the side and eyeball possibilities
- Search results show all status' of products. Don't see if they are eligible to display or not until you add them to the products list.
- Would love if the display of complimentary products had option to suppress the product title and display a line grid of the first 3-4 recommendations. It would show there are more than just one suggestion. The '>' isn't always noticeable. Just making more work for the customer. Apps need to make things clear for them.

Could be enhanced just a little for big paybacks

Black Wagon Kids
United States
6 months using the app
May 16, 2024

I got this app but I can't adding filter for shoe sizes is there any help center or something

eliteshuttler
Sri Lanka
About 1 month using the app
March 28, 2024

The limit of 25 filters allowed to be displayed is not enough. Our store needs to display more filters

Mai Nguyên Music
Vietnam
Over 1 year using the app
July 18, 2024

good

Top Fashion
Pakistan
14 days using the app
May 3, 2024

just starting the test today, hoping this would help in the SEO Feature of the whole site

Fragments Electrical and Equipment Parts Trading Corp.
Philippines
2 minutes using the app
November 16, 2023

Looks interesting, but the documentation makes it hard to figure out how to make something as simple as to show the aggregated average reviews value in a simple product. Needs some fixings. The documentation is not good enough.

I can't figure out the reason someone found useful to filter products based on the number of reviews instead of their average value. :-)

Will be pleased to receive some help from support, but it even lacks to add a support button like most of the rest of modules in Shopify.

Incremental.es
Spain
9 months using the app
February 12, 2024

it works fine, but the price filter doesn't filter in Chilean pesos, so i cant use the app.

Ropalia
Chile
3 months using the app
Shopify replied February 19, 2024

Sorry to hear you're having an issue with the price filter. Shopify is able to filter on multiple currencies, including Chilean pesos, however, the theme for your Online Store needs to handle the currency format correctly. We recommend contacting your theme's developer about the issue. It is possible the theme isn't handling decimal points correctly for the currency; for example not realizing a period is commonly a thousand-separator in CLP.

January 28, 2024

filters do not show up on store. I have added 3 filters: Price, availability and Brand. However they are not up on the store and i can't seem to add them

WatchWear
Bulgaria
8 days using the app
Shopify replied January 29, 2024

The Search & Discovery app determines which filters your store uses, but the actual visual display is controlled of your theme's design. Check to see if there are theme settings for the collection and search templates that show or hide filters. If there aren't any theme settings, and the filters still aren't showing, we recommend contacting your theme's developer for assistance.