Reviews (1,001)

Overall rating
4.6
Counts per rating level
  • 73% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting both user and merchant experiences, highlighting its effective cross-selling capabilities and advanced search features like semantic search and product boosting that improve site conversion rates and SEO. They appreciate the easy installation, AI-generated product recommendations, and customizable search options tailored to specific needs such as searching by design numbers or SKUs. The app is also noted for its performance, user-friendly interface, and responsive Shopify support, enhancing storefront searches and sales potential through robust search and recommendation tools.

Edited July 23, 2024

The Availability filter does not work. For whatever reason, it displays the total product count instead of the inventory count AND it's not even recognizing variants, so it's completely useless. Outside of this app, the inventory counter is displaying correctly on the product page so obviously the problem is with this app. This availability filter code is no good.
Hand coded filters used to work on Shopify but because of this newfangled junk, they don't anymore. This app has to be enabled for ANY filter to display - so you can get hand coded filters to show up, but they will only display error msgs, because Shopify 2.0 only accepts filter content from apps. I'm not a fan of chunking out useful features into a bunch of add-ons.

UPDATE: found a source of incompatibility between this app and Shopify 2.0 free themes V 15.0. In facets.liquid, ALL filters print value.count. Value count = the number of product LISTINGS. This is only relevant to count by category, like qty of products that are t-shirts, qty of products that are hats, etc. This is entirely useless for inventory. I've managed to decouple the Availability filter from this irrelevant nonsense by using {%- if value.label contains "stock" -%}. However I've tried literally THOUSANDS of call combinations, logic, and assigns within this if clause and cannot get it to print the actual in stock inventory. I've been able to get it to print a fixed qty, or a (0), or a total product listings count, or even the total value of products in the cart. Anything but the inventory qty seems to work here. Please reply with the exact code needed for this to function properly. Thanks!!!!

UPDATE #2:
Thank you for responding but, that's honestly not an adequate solution whatsoever. As you pointed out, IT WILL NOT SUM, which means that will return a string of values that will read for example: "(4)(45)(9)(3)(1)(1)(3)(6)(2)(1)....etc." It could break the screen border with this nonsense. And it looks janky, which will bounce customers off the site instantly. AND your suggestion to do this as another layer of app bloat on the app sandwich is perfectly absurd.

Let me know when Shopify is ready to give serious support and tell me how to CODE a reasonable solution into facets.liquid and it's associated .js and .css theme files.

It's an embarrassing oversight on the part of Shopify that there is no availability filter that shows in stock goods vs out of stock goods (regardless if the out of stock can still be custom ordered). Site visitors should be able to easily filter products on this basis because it affects how quickly the product will be shipped. Is this really a condition Shopify wants it's sites to perform poorly on? Isn't that kind of contrary to the whole mission of good ui > good seo > good revenue?
You have a feature that is not working as advertised. Please fix it or tell me how I can fix it IN THE THEME FILES WITH CODE. Don't come at me with any more apps, alternatives, or substitutes. I assure you I am either already employing them or have tested them and found them inadequate.

X Over 0
United States
3 days using the app
Shopify replied July 23, 2024

The availability filter shows a count of products that have variants available for purchase. As you correctly mention, this is not the inventory count you see in the admin. I assume you are looking for an inventory-based filter because you have your variants set to "continue selling when out of stock", which makes them all purchasable, even with zero inventory. If you're comfortable with coding, a possible solution is to create a custom variant metafield and use an app like Shopify Flow to update it whenever the variant inventory changes. i.e. Create a "In-stock" variant metafield of type boolean (true/false) for each variant, and update it whenever inventory is above 0. The storefront filter won't give you a total inventory count, but will allow shoppers to filter out variants without inventory.

May 29, 2024

DESTROYED my meta-fields for my products. Want to add a weight for calculating shipping? DON'T USE THIS APP. It left me with four USELESS meta-fields instead of my product weight and size. UNBELIEVABLE.

Amaris Creative Collective
United States
3 days using the app
March 17, 2024

The AI generated recommendations that are suppose to be like products e.g. rings for ring product or activewear for activewear product is not working properly. What is taking so long to fix it! How about you also include a button to regenerate the selection as well, but the button should not regenerate the entire catalog/store of products but product by product.

CurveKit
United States
4 months using the app
May 11, 2024

I dont understand why it does recommend unrelated products? why does it recommend a women product to an ashtray? you cant edit that..
also complementary products require certain themes.
Terrible

Buzzar
Saudi Arabia
About 8 hours using the app
February 29, 2024

No support as such, only bla-bla-bla, generic "kind" replies and RTFM in the best case scenario.

No filtering by tags is implemented in the right way - its just not working, guys, nope. Why on EARTH do you have this option for!???
Just unpublish the thing! Take the app away from the Marketplace!

I regret I wasted so much of my lifetime trying to troubleshoot&fix this application!

LovePaperEvent
Sweden
About 1 year using the app
April 26, 2024

so far this does not work - trying to do a simple filter for a template for birthstone by month based on tags - it pulls in all these random tags and the app does not show ability to save if you update the filter? glitchy. will update this review if resolved.

Anne Vaughan Designs
United States
About 1 hour using the app
Shopify replied April 30, 2024

Because you do not want to filter by all the tags in your store, we recommend setting up a custom filter with metafields. You can read more about this in the Help center here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#custom-filters
This will allow you to make specific filters for birthstones and control what values are shown to online shoppers.

April 23, 2024

not happy

Maison de Kristine
United States
About 2 months using the app
April 29, 2024

The install messed up my 'select options' on every page. My ring sizes, gemstone type and metal type selection has been replaced by 'Default Title' dropdown menu. Cannot seem to recover these even after uninstalling the app. Very disappointed and panicked right now due to my website coming to a halt.

Gembellish
United Kingdom
3 minutes using the app
Shopify replied April 30, 2024

The app does not modify theme files or change product variant options, so it would not have been able to change your product option selectors. The only product information it edits are recommended products which you can manually set. With that said, we're sorry to hear about this issue. "Default title" is what Shopify titles variants when there are no product options, so it sounds like some other application or workflow removed your product options/variants. This also could have also been the result of a product CSV upload overwriting your exisiting products. Depending on your product catalog size, uploading a revised CSV may be a solution https://help.shopify.com/en/manual/products/import-export/using-csv.

January 19, 2024

Unfortunately you cannot select what tags you want to create a filter about, you get what your store carry in total, and, NO metafields is not the answer it can only carry one value. A product should be able to carry multiple values and still be able to filter.. Right? Such as with tags, but what good is a SINGLE use tag filter. Once you use a tag filter it can never be used again because then it's cluttered with the other tags you wanted to use in the other filter. I mean WOW. How is it not possible to just have a selection of tags based on: Manual, prefix, suffix, etc. You should also be able to format the tags to be presented with automated rules as well. This is just not acceptable. It is just dumb and SO easy to fix. The funny thing, you know what, I just want to be able to sort on color on a single product with 24 variants (sizes, additions) but the same color across all the variants. The product itself contains Multiple colors and other products have different colors in it. This is not possible with Shopify at this moment in time. I have to use a third party app that replaces my collection-view which I've built out to be freaking amazing. With their basic themes, botching the whole design. That route didn't work either. So i'm left with liquid and javascripting. To filter a product by color.

Posterique
Sweden
6 months using the app
Shopify replied January 23, 2024

Hi there, sorry to hear you're having trouble with the limitations with tag filtering. You can setup a metafield to support multiple values and filter on those. When you create a product or variant metafield, make it a "list type" by choosing "list of values" in the definition. For your color filtering, you can have variant-level metafields hold the color information and as long as you keep using the same variant-level metafield definition across your product variants, this may be what you're looking for.

December 30, 2023

It is a real junk app like most Shopify apps. The people responsible for managing these apps are not smart people and should probably seek employment elsewhere like McDonald's. It is 2024 and you merchants can't, for example, filter on percent discount or review distribution. Sure, you can do it, but it's a manual process. Try scaling that for large businesses and you are screwed.

Vidlogix
United States
About 1 year using the app