Reviews (1,001)

Overall rating
4.6
Counts per rating level
  • 73% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting both user and merchant experiences, highlighting its effective cross-selling capabilities and advanced search features like semantic search and product boosting that improve site conversion rates and SEO. They appreciate the easy installation, AI-generated product recommendations, and customizable search options tailored to specific needs such as searching by design numbers or SKUs. The app is also noted for its performance, user-friendly interface, and responsive Shopify support, enhancing storefront searches and sales potential through robust search and recommendation tools.

May 3, 2024

There is no reason why this app should get anything less than 5 stars in 2024. This app gives you complete control over how you cross sell products and seems to have the ability to learn over time what would be best options to cross sell with other products. Also it's complete free and works really well to tap into SEO markets with google giving you the most chances to have your item shown to prospective buyers.

Trade Sports
United Kingdom
About 1 year using the app
Edited April 10, 2024

Update: The issue has been resolved, I'm happy.
Everything was working fine until one day. One of the main filters, availability, stopped working. The support can only write half a screen of text about how sorry they are and how they understand how important it is. But the ability to solve the problem is absent. I never thought I would say this, but Shopify support has become more useless than Amazon support.

Ranok Inc
United States
Over 1 year using the app
Shopify replied April 10, 2024

Update: This problem has been fixed now on Shopify's end. As you identified, there was a recent issue specifically with the availability filter, but not all online store themes were affected depending on how the theme was coded. The issue has been patched now.

July 11, 2024

helpful, easy to navigate and make the customer search & discovery game easier.

Karavan Clothing
Greece
Almost 2 years using the app
July 10, 2024

Great app that is easy to install and simple to integrate and setup.
Only feature missing is a Buy Now or Add to Cart button for the products so that customers don't have to leave the main item page to simply buy an add on.

Bahru Leather
Australia
11 days using the app
Edited July 23, 2024

I like the app, but I give it a 3 star rating as I couldn't get any support to ask some relatively basic questions about different features that are not working (like the setting for "Out Of Stock Products" which I want to show "Not At All", yet, they show on the site.)

STIVALI NEW YORK
United States
12 months using the app
Shopify replied June 20, 2024

The "Out of Stock Products" setting is under the "Search relevance" section of the app settings. It controls how out of stock products and variants are handled in search results. This setting does not affect how out of stock products and variants are handled on Collection pages. You can read a bit more about this setting in the public Help docs at https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types

July 12, 2024

There is only one thing that for me holds this app from getting 5 stars, and that is no compatibility with category metafields. Category metafields are great for variants, but cant be filtered by this app. Hopefully this will be added in a next update.

Dplatafina
Ecuador
2 months using the app
July 7, 2024

i want to reccomment this app to another,so it realhelp for peopple who sale products online

My Store Sale Mart
United States
About 1 month using the app
May 2, 2024

AI Chat doesn't get you over to support and goes on a loop of "I'll connect you with a Support Advisor for further assistance. Please hold on while I arrange that."

Also, there doesn't seem to be support for metaobject templates in search, so the site won't index the pages using those templates. I'd like to find if there's a workaround but can't seem to get any help.

Sparked Innovations
United States
Over 1 year using the app
Edited July 23, 2024

The Availability filter does not work. For whatever reason, it displays the total product count instead of the inventory count AND it's not even recognizing variants, so it's completely useless. Outside of this app, the inventory counter is displaying correctly on the product page so obviously the problem is with this app. This availability filter code is no good.
Hand coded filters used to work on Shopify but because of this newfangled junk, they don't anymore. This app has to be enabled for ANY filter to display - so you can get hand coded filters to show up, but they will only display error msgs, because Shopify 2.0 only accepts filter content from apps. I'm not a fan of chunking out useful features into a bunch of add-ons.

UPDATE: found a source of incompatibility between this app and Shopify 2.0 free themes V 15.0. In facets.liquid, ALL filters print value.count. Value count = the number of product LISTINGS. This is only relevant to count by category, like qty of products that are t-shirts, qty of products that are hats, etc. This is entirely useless for inventory. I've managed to decouple the Availability filter from this irrelevant nonsense by using {%- if value.label contains "stock" -%}. However I've tried literally THOUSANDS of call combinations, logic, and assigns within this if clause and cannot get it to print the actual in stock inventory. I've been able to get it to print a fixed qty, or a (0), or a total product listings count, or even the total value of products in the cart. Anything but the inventory qty seems to work here. Please reply with the exact code needed for this to function properly. Thanks!!!!

UPDATE #2:
Thank you for responding but, that's honestly not an adequate solution whatsoever. As you pointed out, IT WILL NOT SUM, which means that will return a string of values that will read for example: "(4)(45)(9)(3)(1)(1)(3)(6)(2)(1)....etc." It could break the screen border with this nonsense. And it looks janky, which will bounce customers off the site instantly. AND your suggestion to do this as another layer of app bloat on the app sandwich is perfectly absurd.

Let me know when Shopify is ready to give serious support and tell me how to CODE a reasonable solution into facets.liquid and it's associated .js and .css theme files.

It's an embarrassing oversight on the part of Shopify that there is no availability filter that shows in stock goods vs out of stock goods (regardless if the out of stock can still be custom ordered). Site visitors should be able to easily filter products on this basis because it affects how quickly the product will be shipped. Is this really a condition Shopify wants it's sites to perform poorly on? Isn't that kind of contrary to the whole mission of good ui > good seo > good revenue?
You have a feature that is not working as advertised. Please fix it or tell me how I can fix it IN THE THEME FILES WITH CODE. Don't come at me with any more apps, alternatives, or substitutes. I assure you I am either already employing them or have tested them and found them inadequate.

X Over 0
United States
3 days using the app
Shopify replied July 23, 2024

The availability filter shows a count of products that have variants available for purchase. As you correctly mention, this is not the inventory count you see in the admin. I assume you are looking for an inventory-based filter because you have your variants set to "continue selling when out of stock", which makes them all purchasable, even with zero inventory. If you're comfortable with coding, a possible solution is to create a custom variant metafield and use an app like Shopify Flow to update it whenever the variant inventory changes. i.e. Create a "In-stock" variant metafield of type boolean (true/false) for each variant, and update it whenever inventory is above 0. The storefront filter won't give you a total inventory count, but will allow shoppers to filter out variants without inventory.

June 11, 2024

So it took me a while to find an app that would do exactly what I needed and this does it. Complimentary products because I have several items all with the same design and each has a unique design number in the title like BL#7. Only reason I did not give a 5 was because the search function when searching for items to add to the complimentary doesnt work well at all. Search for BL#7 and you get 50 items with BL#105 etc. If the search function returned only the matches it would be perfect.

The Booty Life
United States
2 days using the app