Digital accessibility is a set of standards and best practices covering functional, graphic, technical and editorial aspects.
Digital media (websites, mobile applications, PDF files, etc.) must adhere to particular standards and best practices in order to be accessible by people with disabilities.
For example, an accessible website allows users to:
Customize its display via the operating system and/or browser (enlarge or shrink characters, change typography, modify colors, turn off animations, etc.).
Browse using assistive technologies such as text-to-speech or Braille.
Navigate without having to use a mouse, just a keyboard, switches or a touchscreen.
Watch videos and audio content with subtitles and/or transcriptions.
And more.
The body making the statement Luxinnovation GIE incorporated is committed to making its website accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies.
This accessibility statement applies to "Luxinnovation" website.
This website is not compliant with the European Standard EN 301 549 and the Framework for Assessing Web-Accessibility (RAWeb) version 1 . The reason for this non-compliance is due to the absence of an audit to accurately assess compliance.
A compliance audit is planned with Ideance for May 2024. This statement will be updated upon receipt of the audit results.
This temporary statement was prepared on March 19, 2024.
If you notice a lack of accessibility, please contact us using one of the methods below and describe your problem and specify the page on which it occurred :
Send us a message via our contact form.
Write us at the following email address : web@luxinnovation.lu.
Call us on +352 43 62 63 1.
Write to us by post at the following address : Maison de l'Innovation, 5 avenue des Hauts-Fourneaux, L-4362 ESCH-sur-ALZETTE, Luxembourg
We commit to replying to you within 1 month. Within reasonable limits, the correction of the accessibility issue will preferably be carried out online such as to remedy the problem in a sustainable way. Should this not be possible, the information you requested can be made available to you in an accessible format of your choice:
in writing in a document or email;
orally in an interview or by phone.
Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.