Highly flexible, feature rich, cost competitive software package.
August 18, 2014

Highly flexible, feature rich, cost competitive software package.

Gabe Judson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

6.2.7

Overall Satisfaction with Atlassian JIRA

We use JIRA for several applications including software development project coordination, bug tracking, purchase request management, and HelpDesk ticketing.

Pros

  • JIRA is an extremely flexible and feature rich issue tracking software package.
  • The ability to extend the feature set through plugins and custom code as well as the comprehensive workflow settings make JIRA a great choice for any task tracking application.
  • Easy integration with other Atlassian products as well as third party version control and authentication systems.

Cons

  • I would like to see more fine grained control over event notifications.
  • Increased visibility into the product development roadmap.
  • Fewer support contract lapses due to missed renewal dates.
It is a highly flexible, feature rich, cost competitive software package.
Great choice for any workflow based task management application.

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