Overview
What is Ordoro?
Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the…
ordoro- a great option for eCommerce shipping!
Highly Recommend Ordoro
Ordoro is an amazing product that will save you time and money and their support team is incredible.
Cost Effective Solution for eCommerce Operation
Pricing
What is Ordoro?
Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing lists and…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is Ordoro?
Ordoro Competitors
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Mobile Application | No |
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Reviews and Ratings
(5)Community Insights
- Business Problems Solved
- Pros
- Cons
Ordoro is a software that has been praised by users for its ability to make shipping for orders from multiple marketplaces and shippers easy. It has been described as an essential tool for running a successful e-commerce business as it streamlines operations, manages inventory, and automates communication with vendors. Customers have specifically highlighted the support provided by the Ordoro team, although some have suggested the addition of more merchant experience to improve problem-solving. The software has solved various challenges faced by businesses, such as activating shipping services for international orders and tracking inventory for complex kits. Additionally, Ordoro offers flexibility for businesses to expand by adding new sales channels, product kitting, and keeping inventory in sync. Users appreciate the ability to integrate warehouses with various channels and accurately track stock levels. The software's features include importing orders from multiple websites and sales channels into a single interface, tracking inventory, and easily printing shipping labels with extensive pre-set options.
Ordoro has been recommended as a cost-effective solution for managing warehouses and e-commerce operations by customers who find it to be like having a valuable virtual employee who eliminates human error and saves time. Users have reported that the software replaces multiple pieces of software, significantly reducing the time required to ship orders while simplifying operations. It has successfully handled shipping for businesses, allowing them to compete with larger companies while benefiting from discounted USPS rates. The ease of implementation, intuitive workflow, and stellar customer support provided by Ordoro have also received praise from customers. Startups in particular find Ordoro helpful in managing inventory across multiple sales channels, along with quick and helpful support through the chat feature. Users have found the packing list and product order sections to be easy to work with, simplifying the process of creating purchase orders and managing inventory. In terms of setup, users can easily import SKUs from other sources using spreadsheets. The shipping module of Ordoro is simple and user-friendly, enabling effective management of shipping needs.
However, some users have reported issues with the accuracy of kit/bundle totals in Ordoro, which can lead to overselling if inventory levels are low. While users have pointed out this issue to Ordoro, the response from the company has varied. Some users have experienced denial or a lack of prioritization for resolving the problem. Additionally, editing mistakes in descriptions or SKUs is not possible without submitting a help ticket, which can be inconvenient for users.
Overall, Ordoro has been highly beneficial for e-commerce businesses by streamlining and simplifying operations. It allows users to import all orders to a single location, update inventory through a central point, and sync with multiple sales channels. The software also facilitates communication with vendors for drop-ship orders and makes creating and printing shipping labels effortless. Shipping departments particularly find Ordoro to be useful as it allows them to integrate all sales channels into one central location for printing shipping labels. Technical support teams also rely on Ordoro to retrieve important information about clients' purchases, order numbers, and sales channels. Prior to using Ordoro, businesses had to manage inventory and update it manually across multiple sales channels, which was time-consuming and prone to errors.
Users are excited about the possibilities offered by the software and often express that they wished they had known about it sooner. By seamlessly managing inventory, automating processes, and providing excellent customer support, Ordoro has become an essential tool for e-commerce businesses looking to streamline their operations and expand their reach in the competitive market.
Seamless Integration: Many users have praised Ordoro for its seamless integration with eCommerce platforms like BigCommerce. This feature allows them to easily notify customers of shipping and tracking information, saving them time and effort by managing most retail and operational tasks from one central location.
Wide Range of Integrations: Users appreciate that Ordoro syncs with all major online sales channels, platforms, and accounting software. This capability streamlines business operations and keeps all data in one place, which is highly valued by the users who mentioned it.
Good Value for Price: Several reviewers consider Ordoro as the most effective eCommerce operation system they have found so far. They find it fairly priced and believe it provides good value for the price while effectively meeting their business needs.
User Interface Improvement: Users have mentioned that the user interface of Ordoro could be enhanced, particularly when navigating through long lists of products. Some users suggest that the software should remember the current page when going back from a specific page instead of always starting from the first page.
Integration Limitations: Users express a desire for Ordoro to integrate with UK/European carriers and Prestashop. They also mention the need to store labels and print them from external sources, as well as set lead times per product and channel.
Development Pipeline Challenges: Some users find it challenging to get new features approved in the development pipeline and express frustration with waiting for specific needs to be implemented in software improvements.
Attribute Ratings
Reviews
(1-4 of 4)ordoro- a great option for eCommerce shipping!
- Show multiple shipping options for one order - allows us to have UPS, FedEx and USPS shipping options and prices in one place to compare.
- Allows us to create return labels if needed.
- Saves all label information in case you need to re-print a label, or for the ability to email a label to a customer directly.
- Connects seamlessly to our eCommerce platform (BigCommerce) to notify customers of shipping/tracking information.
- We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.).
- Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes.
- Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce.
- It is very helpful with streamlining the shipping process.
- No longer need to type each order's information to create a package - it all syncs with our eCommerce platform seamlessly.
- Does have a cost, but it is very low for our use case.
Highly Recommend Ordoro
- Simple setup.
- Easy to learn and use.
- Robust features—and continually adding features that improve service.
- Excellent customer service.
- Reliable.
- Only syncs about once an hour instead of real-time.
- Analytics could be more robust.
- Huge time savings in managing orders, managing inventory, creating shipping labels, creating POs, managing drop-ship orders.
- Analytics have help us make better purchasing decisions.
- Price
- Product Features
- Product Usability
- Positive Sales Experience with the Vendor
- Implemented in-house
- Integrating with label printer
- Creating and shipping printing labels
- PO system
- Analytics are pretty basic, but very easy to use
- Splitting orders into separate shipments
- Updating inventory
- Contacting vendors about drop-ship orders
- General set up
- Kitting takes a bit of knowledge
Ordoro is an amazing product that will save you time and money and their support team is incredible.
- Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
- Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
- Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.
- While Ordoro syncs well with numerous channels, sometimes the sync process can take a little longer than preferred.
- If you're looking for a place to import and house historical orders, Ordoro may not be the best software for doing so. While Ordoro was happy to find/make a solution that worked great for us, Ordoro isn't designed to import thousands and thousands of old records.
- Ordoro does offer an amazing manual import option if you have sales channels that may be unable to integrate with their API. However, 5 years ago when we initially set up manual imports, the integration documentation was somewhat lacking. This may have vastly improved since then, but at the time we had to figure out some of the field mapping on our own.
- By using Ordoro, we have saved money by taking advantage of their reduced shipping costs.
- We have saved time by using Ordoro because we are no longer manually managing inventory across multiple channels.
- Ordoro is affordable and has allowed us to easily scale up or down as our business needs have changed.
Cost Effective Solution for eCommerce Operation
- Warehouse inventory management
- Syncing inventory across online sales channels
- Creating and managing purchase orders
- Receiving and reconciliation of new stock
- Creating wholesale orders
- Syncing orders from online sale channels
- Fulfillment and shipping management
- And finally, syncing transactions to accounting software.
- We can manage most of the retail and operation from one place.
- Syncing with all major online sales channels and platforms as well as accounting software.
- Fairly priced, which makes it the most effective eCommerce operation system we have found so far.
- Outstanding customer support.
- We miss some minor features which could be found elsewhere. I do hope they will be added soon.
- DHL integration is still lacking the ability to seamlessly print or export an invoice. According to Ordoro a solution is in the working.
- User interface may need some improvements.
- Ordoro saves us time and money, by allowing us to manage most of the business operation from one place.
- Ordoro helps maintain inventory sync between the warehouse(s) and the online sales channels, saving us time and resources.
- Ordoro connects to our accounting system allowing us to focus on sales and operations.
- SellerActive and Skubana
Some systems may be more complete than Ordoro, but at the same time too expensive for most small business.
Ordoro has excellent customer service, superior to many similar, cost-effective, solutions.