Survey Junkie Reviews

44,771  •  Great
TrustScore 4 out of 5

4.1

In the Market Researcher category

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Rated 4 out of 5 stars

Been using Survey Junkie for a few…

Been using Survey Junkie for a few weeks now. The only negative thing is that you get to the end of the survey and it kicks you out or says the survey has started over. You do all that and not get paid! Other than that on point I get paid no problem have made well over $150 since I been using it.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

You guys are great

You guys are great! The extra income helps out and the surveys are usually interesting and fun.

Date of experience: July 25, 2024


Rated 4 out of 5 stars

Works great..sometimes you get high…

Works great..sometimes you get high rewarding surveys other times it drags ..run out of surveys a lot even during events for bonuses and no surveys on weekends is frustrating but still pays and traders you fair.

Date of experience: July 10, 2024

Reply from Survey Junkie

Hello, kindly accept our sincerest apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us.

To assist you effectively, we kindly request that you reach out to us via email at support@surveyjunkie.com. When you do, please use "TrustPilot: Review" as the subject line. This will help us prioritize your case and ensure that it receives the attention it deserves.


Rated 5 out of 5 stars

a mothers opinion on survey junkie...

so I signed up for survey junkie in 2018 which was the last time I logged on as well. I signed back in a few days ago years later lol cause I'm struggling cash wise. I've been on it just a couple days and I made 24 dollars so far. there are some surveys I didn't get paid for which was probably a mistake I didn't give up I kept trying and did the surveys that was recommended for me and I got paid for them. even when u don't qualify for a survey, they still give u points. in my opinion I think this is a good way to make little cash or side money.its not a scam! its for real. and its actually exciting and not boring. I had one survey that had to do with listening to music. it was my favorite survey and I made 4 dollars just with that survey so yes for a struggling mother of 3 kids and 1 being disabled this survey junkie works for me! helps a lot! thank you

Date of experience: July 20, 2024

Reply from Survey Junkie

Hi Barbara! Thank you so much for taking the time to leave us feedback.

We work hard to meet our members’ expectations, and we’re happy to hear we hit the mark for you.

If there is anything we can assist you with, just let us know at support@surveyjunkie.com with the subject line "TrustPilot: Review".

We count ourselves lucky for members like you. Have a great day!


Rated 5 out of 5 stars

So Far So Good

I was active on a survey site for more than 10 years. And then I made the fatal error or turning 64 years old and was removed from the community. They later told me, I no longer fit their desired demographic, But what really cheesed me was they were processing a $25 reward which I never received because, according to them, rewards were for active members only.

My experience with Survey Junkie has been the opposite. I get relevant surveys and when I go to cash in my points I receive my reward n less than half an hour.

Date of experience: July 04, 2024

Reply from Survey Junkie

Hi David!

Thank you so much for taking the time to leave us feedback.

We work hard to meet our members’ expectations, and we’re happy to hear we hit the mark for you.

If there is anything we can assist you with, just let us know at support@surveyjunkie.com with the subject line "TrustPilot: Review".

We count ourselves lucky for members like you.

Have a wonderful day!


Rated 1 out of 5 stars

I started survey junkie several months…

I started survey junkie several months ago. I noticed that all the higher point surveys would disqualify me from taking them after taking a three question survey. I believe this is the old bate and switch game. I pick a 500 point survey. It asks 3 questions, always 3 questions. And then you are disqualify. And all your surveys are now below 200 point surveys. So you try another 175 point surveys. Sorry disqualify. They got your information and it was for free. I haven't received any points from the surveys that take 2 to 6 weeks to pay out.

Date of experience: July 25, 2024


Rated 4 out of 5 stars

One problem

The only problem I've experienced is I did 2 surveys for 80 and 1 for 60 and never got the credit. Then half way through some or almost finished it tells me survey just filled up. Dates I experienced this was on 6/18 and 6/21/24

Date of experience: June 18, 2024

Reply from Survey Junkie

Hello Sterling!

Thank you for sharing your experience with us. We appreciate your acknowledgment of Survey Junkie's advantages and value you as our member. We apologize for any instances where we fell short of your expectations.

We understand the frustration of not receiving the full survey amount after investing time and effort. Disqualifications and full surveys are common occurrences, determined by third-party providers. We offer courtesy points for your commitment.

For further assistance or to address any concerns, please contact us at support@surveyjunkie.com with the subject line "TrustPilot: Review."

Have an amazing day!


Rated 4 out of 5 stars

Started off fantastic and told friends

Started off fantastic and told friends. But the past few days have been disappointing; I’ve spend 10-30 minutes answering questions to find out that I don’t qualify, or a survey suddenly filled up while I was taking it.

Date of experience: June 22, 2024

Reply from Survey Junkie

Hello Carol!

Thank you for sharing your experience with us. We appreciate your acknowledgment of Survey Junkie's advantages and value you as our member. We apologize for any instances where we fell short of your expectations.

We understand the frustration of not receiving the full survey amount after investing time and effort. Disqualifications and full surveys are common occurrences, determined by third-party providers. We offer courtesy points for your commitment.

For further assistance or to address any concerns, please contact us at support@surveyjunkie.com with the subject line "TrustPilot: Review."

Have an amazing day!


Rated 3 out of 5 stars

Honest group???

I quote unquote worked for them for almost 10 years, made K's off my honest opinions and because I can read and respond quickly, half of the time I was "labeled" as not being honest. But they have no problems with bending the truth over nothing of any value. What's going on with this sanario? Just moved on to another survey company this year and they are already doing the same. Thank God for Trust Pilot.

Date of experience: June 01, 2024

Reply from Survey Junkie

Hello!

Thank you for taking the time to share your experience with us.

We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry that we’ve not been able to meet your expectations this time.

In case you encountered issues on Survey Junkie, we want to apologize for the inconvenience. Please contact us at support@surveyjunkie.com with the subject line “TrustPilot: Review” and we will assist you as soon as possible.

Have a great day!


Rated 4 out of 5 stars

The idea is great

The idea is great, but there are too many surveys that freeze up, or just end midstream. Out of, let's say, 10 surveys, I might be able to complete only 3 of them, the rest either freeze or boot me because of them filling up. But the worst of them have me answer 20 questions or more and then tell me that I am not who they are looking for and end the survey, without any compensation at all. I feel that if someone answers any of their questions, they should be compensated for the time.

Date of experience: June 15, 2024

Reply from Survey Junkie

Hello Donald!

Thank you for sharing your experience with us. We appreciate your acknowledgment of Survey Junkie's advantages and value you as our member. We apologize for any instances where we fell short of your expectations.

We understand the frustration of not receiving the full survey amount after investing time and effort. Disqualifications and full surveys are common occurrences, determined by third-party providers. We offer courtesy points for your commitment.

For further assistance or to address any concerns, please contact us at support@surveyjunkie.com with the subject line "TrustPilot: Review."

Have an amazing day!


Rated 4 out of 5 stars

Survey Junkie is better than other survey sites!

Compared to other survey sites, I appreciate that you can redeem rewards after earning just $5.00 (other sites make it difficult with redemption not eligible until earning $50.00). I also appreciate that I can earn actual cash rewards rather than only gift card rewards. And the bonus points on Survey Junkie make it easier to rack up the rewards. This week I redeemed my first reward ($10.00 in cash)! And it only took 2 business days to get paid!

Survey Tips: I have found that some of the best ways to earn points are to take the daily 1 minute surveys, followed by trying surveys that are shorter, but give higher point values. You may not qualify for the full points, but you are not spending as much time. Also, try to avoid gaps of days without taking surveys (even the daily 1 minute survey). It can lead to days where you don't qualify for surveys, due to inactivity. As long as you spend a few minutes a few days a week, you can easily rack up the points!

Date of experience: June 16, 2024

Reply from Survey Junkie

Hi Robert!

Thank you for taking the time to share your experience with us.

We strive incredibly hard here to make every customer experience enjoyable and we are glad that you consider the Survey Junkie’s advantages worth enough to be our valued member. We’re really sorry that we’ve not been able to meet your expectations at some point.

Kindly be informed that we are always looking for ways to better our service and your feedback is an invaluable part of that process.

If there is anything we can assist you with, just let us know at support@surveyjunkie.com with the subject line "TrustPilot: Review".

Have an amazing day!


Rated 4 out of 5 stars

Having access to surveys at any time is…

Having access to surveys at any time is a plus, but I did experience a few times when the screen got stuck, so I just went on and didn't get credit for those surveys.

Date of experience: July 02, 2024

Reply from Survey Junkie

Hi Evelyn!

Thank you for taking the time to share your experience with us.

We strive incredibly hard here to make every customer experience enjoyable and we are glad that you consider the Survey Junkie’s advantages worth enough to be our valued member. We’re really sorry that we’ve not been able to meet your expectations at some point.

Kindly be informed that we are always looking for ways to better our service and your feedback is an invaluable part of that process.

If there is anything we can assist you with, just let us know at support@surveyjunkie.com with the subject line "TrustPilot: Review".

Have an amazing day!


Rated 5 out of 5 stars

Had a blast doing the surveys

Had a blast doing the surveys. Alot of different surveys with different compensation to choose from.

Date of experience: July 03, 2024

Reply from Survey Junkie

Hello Hiroshi, we extend our gratitude to you for investing your time in sharing your experience.

It brings us immense joy to learn that you find the app enjoyable. Our commitment is to ensure your experience remains smooth and seamless.

If there's anything we can do to assist you, please feel free to reach out to us at support@surveyjunkie.com, and be sure to include "TrustPilot: Review" in the subject line.

Wishing you a wonderful day!


Rated 4 out of 5 stars

Mostly this is a good experience

Mostly this is a good experience. I dislike spending a lot of time answering about 30-40 questions and then be told after 10 minutes I don't qualify for the survey, and here are 3 points for participating.

This said, I recently redeemed for cash and it showed up in my account within 2 days, not 5 as published.

Obviously, it's fun place for surveys, because I'm still here takin' 'em! ;-)

Date of experience: May 23, 2024

Reply from Survey Junkie

Hi Rick, we are always looking to improve the experience for our users, and really appreciate any feedback we get.

If there is anything specific we can look into to make your user experience better, please contact us at support@surveyjunkie.com with the subject line “TrustPilot: Review”.


Rated 1 out of 5 stars

HUGE SCAM

They will not pay you until you verify your existence. Then they make you send them a selfie and upload your drivers license. Once they have your information they suspend your account and never pay you what is owned.

Date of experience: July 21, 2024

Reply from Survey Junkie

Hi Donna. Kindly accept our sincerest apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us, and we deeply regret that you encountered an issue that impacted your experience with Survey Junkie.

Your feedback is invaluable to us, and we are genuinely committed to addressing any concerns or challenges you've faced. We would like to investigate your case thoroughly to understand the specifics and make the necessary improvements to enhance your overall experience.

To assist you effectively, we kindly request that you reach out to us via email at support@surveyjunkie.com. When you do, please use "TrustPilot: Review" as the subject line. This will help us prioritize your case and ensure that it receives the attention it deserves.


Rated 5 out of 5 stars

Survey Junkie is an efficient website

Survey Junkie is an efficient website. It does not drag or buffer between screens. I was able to cash in for rewards very easily and they were delivered electronically, which I like.

Date of experience: June 13, 2024

Reply from Survey Junkie

Hello!

Thank you so much for taking the time to leave us feedback.

We work hard to meet our members’ expectations, and we’re happy to hear we hit the mark for you.

If there is anything we can assist you with, just let us know at support@surveyjunkie.com with the subject line "TrustPilot: Review".

We count ourselves lucky for members like you.

Have a wonderful day!


Rated 5 out of 5 stars

Earn extra cash

My experience has been good!! You will not get rich doing surveys,but you can make a little extra cash.if you enjoy doing surveys ,this is a super company to work with.There many surveys to choose from and the payouts are quick and simple to do.

Date of experience: June 13, 2024

Reply from Survey Junkie

Hi Rick!

Thank you so much for taking the time to leave us feedback.

We work hard to meet our members’ expectations, and we’re happy to hear we hit the mark for you.

If there is anything we can assist you with, just let us know at support@surveyjunkie.com with the subject line "TrustPilot: Review".

We count ourselves lucky for members like you.

Have a wonderful day!


Rated 5 out of 5 stars

I have used survey junkie for about a…

I have used survey junkie for about a year and a half and it has helped me have extra spending money every week. However the past 3 months especially... They have really stepped up their game! The user experience has gotten a lot better and I wanted to commend the team members at SJ for that! The survey point offering has gone up, the matches for personal surveys is much much better and they offer more in the way of extra points every day! I was impressed on how that they are always trying to better the site for their customers! Thx sj.

Date of experience: May 26, 2024

Reply from Survey Junkie

Thank you so much for taking the time to leave us feedback, Stacey.

We work hard to meet our members’ expectations, and we’re delighted to hear we hit the mark for you. Your trust is a key to success for us.

If there is anything we can assist you with, just let us know at support@surveyjunkie.com with the subject line "TrustPilot: Review".

Have a fabulous day!


Rated 4 out of 5 stars

I've spent a couple hours here and…

I've spent a couple hours here and there doing surveys and have already made about 15 extra dollars. There's always multiple surveys to choose from. The only complaint I have is that many surveys have held me for too long before eliminating me, rewarding me with only 3 points for my time. I don't mind if I'm not right for a survey within the first few questions, but when I'm eliminated after 15 minutes of thoughtful participation I think we should be given more points for time spent.

Date of experience: May 24, 2024

Reply from Survey Junkie

Hello Valerie!

Thank you for sharing your experience with us. We appreciate your acknowledgment of Survey Junkie's advantages and value you as our member. We apologize for any instances where we fell short of your expectations.

We understand the frustration of not receiving the full survey amount after investing time and effort. Disqualifications and full surveys are common occurrences, determined by third-party providers. We offer courtesy points for your commitment.

For further assistance or to address any concerns, please contact us at support@surveyjunkie.com with the subject line "TrustPilot: Review."

Have an amazing day!


Rated 5 out of 5 stars

Im not getting any surveys I like to…

Im not getting any surveys I like to have surveys

Date of experience: July 15, 2024

Reply from Survey Junkie

Hi John. Kindly accept our sincerest apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us.

To assist you effectively, we kindly request that you reach out to us via email at support@surveyjunkie.com. When you do, please use "TrustPilot: Review" as the subject line. This will help us prioritize your case and ensure that it receives the attention it deserves.