Heights Finance Corporation Reviews

20,523  •  Excellent
TrustScore 5 out of 5

4.9

In the Financial Institution category

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Reviews4.9

20,523 total


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Rated 5 out of 5 stars

This place has 2 of the greatest Staff members

This place has 2 of the greatest employees a company could ever ask to have when dealing with the public. If you have a question or problem yes that's right they will help with PROBLEMS, between Billy and Sonja those two wonderful ladies will make sure that your needs and wants are taking care of ASAP thanks to those 2 wonderful people make sure this 73 year old man doesn't even have to get out of his recliner to take care of my account so from my family to yours thank you so much. John Cross

Date of experience: July 25, 2024


Rated 5 out of 5 stars

Personal attention

Renee made me feel relaxed. Her tone of voice, her calm demeanor, all contributed to a pleasant experience. When you approach the office, you feel uneasy. That disappeared as soon as Renee greeted me. The process was fluid, and am grateful to her professionalism. Gracias.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

Outstanding service

Rebecca the manager does an outstanding job. She understands the loan process thoroughly. I recommend her for a promotion!! All the employees are friendly I have used this company for years and never had a problem.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

Miss Amy the financial manager at your…

Miss Amy the financial manager at your Pearland branch was very competent, efficient, and extremely kind. She did everything she could to get me the money that I needed. She looked at every option and pretty much listen to what my needs were and we came up with a perfect solution.

Date of experience: July 17, 2024

Reply from Heights Finance Corporation

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!


Rated 5 out of 5 stars

I love them! Very understanding.

I love them. Understanding. Helpful and understanding.
Non intimidating or harassing. In my opinion, It's best to pay back the full amount instead of monthly payments.

Date of experience: July 18, 2024

Reply from Heights Finance Corporation

We are happy to hear that you had a 5-Star experience. Thank you for your business!


Rated 5 out of 5 stars

Excellent company

Excellent company! I was given reasonable rates for an emergency loan with collateral. Adam was very helpful and made the process very easy.

Date of experience: July 19, 2024

Reply from Heights Finance Corporation

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!


Rated 5 out of 5 stars

I really appreciate what Janet…

I really appreciate what Janet Barnhardt done for me and she was a big help for getting the vehicle I purchased. I rate heights finance 5 stars and look forward to doing business again in the future.

Date of experience: July 12, 2024

Reply from Heights Finance Corporation

Thank you for choosing Heights Finance. We are glad that you had an excellent experience with our team members. We appreciate you!


Rated 5 out of 5 stars

Friendly

Friendly. Always great customer service and Always smiling. Treat you like family. I've been a customer for long time. If you need help and cash,go see them.

Date of experience: July 16, 2024

Reply from Heights Finance Corporation

Thank you for choosing Covington Credit. We appreciate you!


Rated 5 out of 5 stars

Haley Frazier was so helpful and…

Haley Frazier was so helpful and patient walking me through.My experience @ Covington Credit has always been great on a scale from 1-10 it's a 10+ for the Covington team.

Date of experience: July 16, 2024

Reply from Heights Finance Corporation

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Covington Credit customer.


Rated 5 out of 5 stars

An Awesome Experience

Edgar at the company has always been pleasant which is a plus. However Mrs Charlotte is and has always been very personable and the process has always been painless.

Date of experience: July 15, 2024

Reply from Heights Finance Corporation

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!


Rated 5 out of 5 stars

My experience was great as always

My experience was great as always. Crystal and her staff are always pleasant and ready to help you whether it be making a payment or getting a loan renewed or opening a new loan.

Date of experience: July 12, 2024

Reply from Heights Finance Corporation

Thank you for taking the time to leave a review. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!


Rated 5 out of 5 stars

Amazing they help you get what you…

Amazing they help you get what you need. I will recommend anybody to this place. They are Amazing Very nice employee They understand you and they will try to help you and they give you a low interest rate. They not like all those place try to give you a high interest rate.

Date of experience: July 12, 2024

Reply from Heights Finance Corporation

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!


Rated 5 out of 5 stars

Friendly and courteous

I've used covington credit for several years, I've always been treated good and respectful. I usually use Isabella, who is probably the friendliest and most professional person in the company. I highly recommend this company

Date of experience: July 16, 2024

Reply from Heights Finance Corporation

Thank you for choosing Covington Credit. We appreciate you!


Rated 5 out of 5 stars

It came at a time that I really needed…

It came at a time that I really needed it the process was quick and easy. Just filled out some paperwork gave them the information they needed and I was approved. Thank you so very much

Date of experience: July 17, 2024

Reply from Heights Finance Corporation

We’re glad that you enjoyed your visit to Covington Credit. Thank you for your review and your business.


Rated 5 out of 5 stars

An Awesome Experience

Edgar at the company has always been pleasant which is a plus. However Mrs Charlotte is and has always been very personable and the process has always been painless.

Date of experience: July 11, 2024

Reply from Heights Finance Corporation

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.


Rated 3 out of 5 stars

I thought the amount of time it took…

I thought the amount of time it took was way too long and they didn’t give us what we asked for and they asked way too many questions

Date of experience: July 19, 2024

Reply from Heights Finance Corporation

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.


Rated 5 out of 5 stars

The great service you have

The great service you have, I am very plesead with the treat I received from Jennifer. Was very kind ,efficient. She made me feel good.

Date of experience: July 17, 2024

Reply from Heights Finance Corporation

Thank you for choosing Covington Credit. We appreciate you!


Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with heights finance. Natalie was wonderful to work with. She really worked to help me with my loan.

Date of experience: July 11, 2024

Reply from Heights Finance Corporation

Thank you for choosing Heights Finance. We appreciate you!


Rated 5 out of 5 stars

Mrs Bullock was every professional and…

Mrs Bullock was every professional and explain everything great and she made sure that I understood everything I would recommend them to fully to anyone

Date of experience: July 12, 2024

Reply from Heights Finance Corporation

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!


Rated 5 out of 5 stars

My experience was great as always

My experience was great as always. Crystal and her staff are always pleasant and ready to help you whether it be making a payment or getting a loan renewed or opening a new loan.

Date of experience: July 03, 2024

Reply from Heights Finance Corporation

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for your business and we look forward to seeing you again.