CyberGhost VPN Reviews

21,968  •  Great
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Cyberghost works very well

Using Cyberghost for the second time and I am very happy with the service which works great on my several devices. I am travelling a lot and use Cyberghost for streaming only. Can recommend cyberghost! The App on our Android phones works super quick, fast connection!

Date of experience: July 23, 2024


Rated 5 out of 5 stars

Good support, easy to use

The VPN wasn't finally what I needed. However, I experienced a very good support from the technical assistance. The tool works very well and is easy to use.

Date of experience: July 20, 2024


Rated 5 out of 5 stars

Happy Customer

I'm still learning with managing this vpn, but finding it easier as time goes on. Easy to navigate and happy so far. Thank you CyberGhost.

Date of experience: July 08, 2024


Rated 4 out of 5 stars

The delights of being a Ghost

Great company, great service. Easy to navigate once you get the hang of it. I love the reliability of the service provided, the amazing list of countries to choose a VPN from. A bonus is also the possibility to disconnect from Ghost if a site blocks my entry because of my VPN, and the choice to simply change the VPN any time, anywhere, for whatever reason.
The Ghost offer is the best affordable price I have encountered among other VPN providers.
Getting familiar with the navigation system takes a bit of getting used to but nothing dramatic.
Some VPN connections are rather slow, depending on your own location and the quality of your own WiFi or SIM provider, which means switching over to another VPN location.
Ghost should clearly warn potential customers that they CAN be blocked by Google and other sites once their AI detects that they use a VPN. I simply disconnect Ghost temporarily until I've dealt with the website blocking me. It works. It would be helpful to get a possibility to create a list of websites on Ghost, that must be accessed without a VPN.
All in all, I love my Ghost.

Date of experience: July 24, 2024


Rated 5 out of 5 stars

Great Support

the support was incredibly competent and friendly. It's a shame that not every support has such a standard.

Date of experience: July 23, 2024


Rated 1 out of 5 stars

Payment worked well...

Payment worked well... but the subscription has not been activated!

Waiting for customer service. I will maybe change my rating once my subscription is up.

Date of experience: July 28, 2024


Rated 5 out of 5 stars

Works brilliantly

Living in France, I often miss some German Films or Series. Bevor Cyber Ghost I could not watch them, only available in Germany came up. Now I can watch everything. Brìlliant . Thank.you

Date of experience: July 19, 2024


Rated 5 out of 5 stars

Good support!

Absolut urgent we had to install Cyberghost because French TV did not show the soccer game Germany vs Spain of the Euro 24. With the immediate support from CyberGhost we were able to install it the right way and better than that… we could watch the incredible game! But we missed the quarterfinals. But thanx for the good support!!!

Date of experience: July 05, 2024


Rated 4 out of 5 stars

Worth to try

Its ok, i love the options with different protocols, but im still concerned if they leak user data to USA or to other countries on demand.
Noticed that sometimes theres an lag on different applications or videos load even if i run a 300mb/s connection.
Need to test more time as its first week.

Date of experience: July 01, 2024


Rated 5 out of 5 stars

Great server selections.

I've come back because you provide such a large selection of servers available to connect with. This allows me the possibility of connecting to websites not available to me with a US IP address for my PC.
Thanks for the support.

Date of experience: June 27, 2024


Rated 1 out of 5 stars

Stupid crap cyberghost vpn suddenly…

Stupid crap cyberghost vpn suddenly refuses to work on my Android phone for the last 3 days. No amount of uninstalling and downloading it over and over resolves the problem. One and a half turns of the icon and the App shuts down with the message 'App keeps shutting down'. 'Search country' freezes and App shuts down with the aforementioned enlightened message - Doh! 4 years service turns into frustration and irritation. Fully paid up till 2026 and online support, of course, is crap because the 'team' is in Surinam or some other lost place. What a misery to have paid for something which wastes your time and energy.

Date of experience: July 16, 2024


Rated 4 out of 5 stars

90 % okay, 10 % not really

I bought this VPN mostly for streaming on foreign movie sites. It works great most of the time, I can connenct to different IP adress without problems and watch anything or have a larger selection.
Although sometimes (in like 10 % of cases) it takes very long time to connect or it does not work at all. Sometimes i have to open a new browser window with different account or reset everything (CyberGhost, Wi-fi, PC).

Date of experience: July 04, 2024


Rated 5 out of 5 stars

So far so good! I’m impressed…

So far so good! I’m impressed with the speeds I’m getting as far as the app running on all my devices, connecting / disconnecting, upload / download speeds, etc. Also the VPN app doesn’t seem to drain my mobile / tablet batteries as quickly as my previous VPN provider app, so my batteries last longer throughout the day which is great.

Date of experience: June 11, 2024


Rated 4 out of 5 stars

Opinion

Hi there, the system works well, but some webs checked me or even don't allowing access, so I have to switch off the app and open the web page again without app and successfully.

Date of experience: July 09, 2024


Rated 3 out of 5 stars

I do like your program as such

I do like your program as such. However I find the changing of VPN servers a bit cumbersome. It would help if a list of favourites comes up straight away when you log out of a server. Even better would be to open the favourites, click on the required server and the program would log you out of the present server and log you into the newly requested server and closes the favourites.

Date of experience: July 16, 2024


Rated 5 out of 5 stars

Excellent VPN from CyberGhost and renewed again

Just renewed for another 3 years as excellent VPN and price. Customer service has been excellent as well and so helpful when looking into prices before renewing.
Only been a couple downs when VPN gone down which can happen to all VPN`s but back up very quickly.
Really happy with what i get from Cyberghost VPN and will hopefully continue for many years to come.

Date of experience: May 26, 2024