Better Debt Solutions Reviews

2,402  •  Excellent
TrustScore 5 out of 5

5.0

In the Debt Relief Service category

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Rated 5 out of 5 stars

I can't wait to be debt free!

The whole premise of actually getting help getting debt free is awesome to me. Brian Ghouri was great! He explained every aspect of my options and of the process and how it works in a clear, concise, and thoroughly understandable manner. He also provided me with many ideas on how to build my credit going forward and save on a lot of my current debt with more consolidation in the future. Very friendly and helpful! Thanks Brian, I am looking forward to our future chats as we go through this process.

Date of experience: July 26, 2024


Rated 5 out of 5 stars

Marc "#theAMAZING" Springer!

What an amazing man! Not only did he take the debt off of my hands but he actually truley cared about me and most importantly my family!

I felt like I was talking to my best friend who only cared about what was best for my families future and not just about commissions' or bottom lines!

This man is a blessing from GOD and deserves to be commended and promoted!

I only wish there were more honest incredible people in this world like Marc "#theAMAZING" Springer!

They should hang his picture on the showroom floor with that hashtag, because he is that GOOD!

Date of experience: July 26, 2024


Rated 5 out of 5 stars

Henry Nguyen is amazing!

Henry Nguyen is amazing!! He was very professional, extremely knowledgeable, and friendly. I really appreciate him being patient with me and getting me on the right path, I believe there will be light at the end of the tunnel with this process. He explained the program very well and made sure that I understood all the aspects, etc. A+++ Rating!!

Date of experience: July 25, 2024


Rated 5 out of 5 stars

So far so good

So far so good! Henry, my representative, has been very helpful in answering all of my questions. I was reluctant not to handle my debt issue myself as I go through a tedious divorce, but going this route has put my mind at ease for the time being. One less thing to worry about and saving money in the long run.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

Austin has been extremely helpful and…

Austin has been extremely helpful and friendly! Throughout this process he approached each step with care. During our calls he makes it personable and adds some humor to what could be a stressful experience. He provides detailed explanations along the way and continues to follow up in a reasonable way.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

David has been extremely helpful and…

David has been extremely helpful and friendly! Throughout this process he approached each step Patiently with Care, During our calls he makes it personable and adds some humor to what could be a stressful experience. He provided me with a detailed explanations on what is not clear to me and my wife. I really appreciate the process and the follow ups.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

Cody Dunn really took his time to help…

Cody Dunn really took his time to help me out understand how my debt impacts my life and my financial situation, especially dealing with my hardships in regards with helping my aging parent and recovering from 2 storms that affected my area and reduced my income. His insight in debt solutions and credit repair is tops, I really recommend him also he offers great customer service and us non judgemental. Highly recommend. Thank you Cody!

Date of experience: July 24, 2024


Rated 5 out of 5 stars

He was truly knowledgeable and informed…

He was truly knowledgeable and informed me on my “debt solution” program that has been taking money for me for a year and not paying any debt. He even quoted Better Business Bureau and other websites for me and email the information for me. Richard was super professional and I would highly recommend this company to any of my friends or family based upon Richard And interaction. Richard needs a raise!! I have PTSD and his voice was very calming and relaxing and did not make me feel and anyway uncomfortable just at ease. Thank you for your services

Date of experience: July 24, 2024


Rated 5 out of 5 stars

Nathan Coutino ROCKS!

Nathan Coutino was very kind and did a super job explaining things to me. He was friendly, polite and knowledgeable, as well. He stayed with me and checked on me when I had to hold,and when my phone died he texted me immediately so I wouldnt be stressed about getting back in touch with him HE ROCKS!!! Thank you, Nathan!

Date of experience: July 24, 2024


Rated 5 out of 5 stars

From here on end I am trusting Mark…

From here on end I am trusting Mark Springer is the only person that I will be dealing with. If everything he has told is true then he will be my guardian angel. I am trusting his I truely need this break in my life right now

Date of experience: July 26, 2024


Rated 5 out of 5 stars

There is light at the end of the tunnel

I am pleased to know I will be debt free sooner than i imagined, thanks to better debt solutions. I am secure also knowing I will have the legal protection other companies do not provide. Karn Jit my senior debt advisor did an excellent job getting me all set. He is very professional and has extensive knowledge. Im extremely thankful for this opportunity to become debt free.

Date of experience: July 24, 2024


Rated 5 out of 5 stars

Better than 5-star !

Better than 5-star !! ; Henry Vences was an OUTSTANDING Debt Consultant who answered all my questions patiently and thoughtfully in this infinitely valuable and important Debt Resolution method ; I have no way to thank Him or his company enough ; Thank You, Thank You, Thank You, Thank You, ... !!!!!!!!

Date of experience: July 26, 2024


Rated 5 out of 5 stars

Michael Robert's is amazing!

Michael Robert's is amazing!! He was very professional, extremely knowledgeable, and friendly. We really appreciate him NOT being pushy, and being patient with us through the process. He explained the program very well and made sure we understood all the aspects, etc. A+++ Rating!!

Date of experience: July 24, 2024


Rated 5 out of 5 stars

Anne Joseph

I recently had the pleasure of interacting with Anne Joseph and I wanted to express my gratitude for the exceptional support we received. Her knowledge and her expertise made the process smooth and efficient and she took the time to ensure all my questions were answered. It's rare to find such a high level of customer service and I will certainly recommend your service to others.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

Karn was informative

Karn was informative, patient and knowledgeable. Also gave me his info to directly contact him. Just enrolled I hope this type of service continues because Karn has set a high standard!!!!!!

Date of experience: July 25, 2024


Rated 5 out of 5 stars

I called for a personal loan but ended…

I called for a personal loan but ended up with a repayment plan with my defaulted credit cards. Nathan Coutino and the Underwriting department set it up and now I have the peace of mind that this program will work with the creditors directly and in 43 months, I will be free of all the debt. They will handle everything. Nathan was very informative and helpful as well as understanding of my circumstances and very pleasant too.

Date of experience: July 23, 2024


Rated 5 out of 5 stars

Rueben is top notch!!

I called due to a mailer I got. I had no idea what it was all about and Reuben explained everything in full detail. He really opened my eyes to my debt problem. He made me feel like he was there to help me. We ended up not moving forward with the program, and he was so courteous and respectful. He was not pushy and just wanted to make sure I was making the best decision for myself. The customer service is top notch! So friendly, helpful and knowledgeable.

Date of experience: July 24, 2024


Rated 5 out of 5 stars

A+ customer service.

Very knowledgeable with the task at hand. Sincere with not sugar coating the situation and giving reassurance on the best ways to handle it. Not afraid to give the same answers over and over to help with understanding what is being told.

Date of experience: July 23, 2024


Rated 5 out of 5 stars

My advisor was knowledgeable and…

My advisor was knowledgeable and friendly. She answered all my questions satisfactory. She was intuitive and explained everything; she also gave examples.
There was a delay going on with the call but that had no effect with the service provider.

Date of experience: July 23, 2024