Refund policy

Return and refund policy

Right of withdrawal

In accordance with the legal provisions in force, you have a period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your decision or pay any penalty. Once you have communicated your decision to exercise your right of withdrawal within this 14-day period, you have a further 14 days in which to return the product(s) concerned by the withdrawal. If you exercise your right of withdrawal within the legal time limit, only the price of the product(s) purchased and the cost of shipping will be reimbursed, and you will be responsible for the cost of returning the product(s). Returns must be in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be marketed as new. In the event of product depreciation resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the product, you may be held liable. To exercise your right of withdrawal, in accordance with legal provisions, you will find attached in Appendix 2 the standard withdrawal form to be sent to us at the following address: Maximum Entertainment France/Just for Games 9 avenue Michelet 93400 Saint Ouen. You may exercise your right of withdrawal by any means, and in particular by post or e-mail expressing your wish to withdraw without any ambiguity, and mentioning the order concerned by this withdrawal. Once the retraction form or declaration has been sent to Maximum Entertainment France/Just for Games, at the latest within 14 days of receipt of your order, you must return the product(s) concerned to Maximum Entertainment France/Just for Games within a reasonable time and, at the latest, within 14 days of sending the retraction form or declaration. In accordance with current regulations, the right of withdrawal cannot be exercised for audio, video or computer software recordings unsealed by the customer, goods made to the customer's specifications or personalized, and goods unsealed by the customer and which cannot be returned for reasons of hygiene or health protection. 

Please complete and return this form only if you wish to withdraw from your order placed on the Maximum Entertainment France/Just for Games shop - unless excluded or limited by the applicable Terms and Conditions of Sale.
For the attention of Maximum Entertainment France/Just for Games / customer service.

I hereby notify you of my withdrawal from the contract for the sale of the goods below:
Ordered on ............................................
Retrieved on ...........................................................
Order number: ................................................................................
Name of consumer(s): ..........................................................................
Address of consumer(s): ..........................................................................
Signature of the consumer(s) (only in case of notification of this form on paper) :
Date: ..........................................................................