Munish Gandhi’s Post

🚀 Revolutionizing Customer Service with AI: The Subtonomy Advantage Ever wondered how AI is transforming customer support? Let me introduce you to a game-changer: Subtonomy's SubSearch database and API! Here's why it's crucial: 1️⃣ Instant Access: SubSearch provides lightning-fast data retrieval, enabling AI to respond to customer queries in seconds. 2️⃣ Accuracy Boost: With a vast, up-to-date database, AI-powered support becomes more precise and reliable. 3️⃣ Seamless Integration: Subtonomy's API makes it easy to incorporate powerful search capabilities into existing customer service systems. Industry Insight: Companies using AI-powered customer service are seeing up to 30% reduction in response times and a 25% increase in customer satisfaction! 👉 Want to learn more about how Subtonomy is shaping the future of AI in customer service? Drop a comment below, and let's discuss! #CustomerService #AI #Subtonomy #TechInnovation

ICYMI: 4 lessons learned from deploying the most LLM-powered AI assistants in the market via Execs In The Know 👉 https://ow.ly/sUol50QsLqg #GenerativeAI #LLMs #TechLeadership #CustomerEngagement

🛒✨ The "State of AI in Retail and CPG" survey reveals an overwhelming 86% interest in harnessing the power of generative AI for elevating customer interactions.     Discover how businesses are reshaping the shopping experience with personalized product recommendations, dynamic advertising strategies, and efficient automated customer service.     #datascience #chatbot #GenAI #TechInnovation #AI #LLM #datatalentpulse https://lnkd.in/gKckKZ9a

Transform Your Customer Retention Game with cpITelecom - The Experts In AI Solutions! Boosting customer retention is no longer a guessing game with #AI! Discover how cpITlecom's Advanced AI Solutions can make the difference. We are equipped with state-of-the-art AI solutions that understand and predict customer behavior like never before. AI empowers businesses to: Offer personalized experiences 🎁 Predict customer needs in real-time 🌐 Provide top-notch customer service with 24/7 AI-powered assistants 🤖 Ready to unlock a goldmine of opportunities in customer retention? Learn more about our AI solutions: cpitelecom.net #cpITelecom #AIforBusiness #CustomerRetention #LoyalCustomers #BusinessGrowth

Customer service just got a major upgrade! Sharpen launches Usable AI, a user-friendly platform that empowers agents, streamlines workflows and personalizes customer interactions. No coding or special skills are needed! #CustomerService #AI #Sharpen

While AI is becoming increasingly pervasive, you'll often read that customer experience is one area where AI is making significant inroads. This trend suggests that every company can find a use case for AI. However, to ensure the most effective and cost-efficient AI applications, several key questions need to be addressed. According to a survey by Forethought.ai (report available here: https://lnkd.in/erTQbwzR), the findings offer clear guidance: Should I adopt AI? YES. Should I build it myself? NO. Should I leverage my help desk add-on? NO. Should I go with a dedicated solution? YES. Should I use a generic solution built on public data? NO. Read on for how the use of AI across various industries for improving customer experience metrics.

🚀 Revolutionize Your Business with AI: Insights from AskaBot 🤖 We are excited to share our new AskaBot blog! Dive into: * AI-driven sales strategies * Implementation insights * Real-world case studies * Expert AI tips from top consultants Whether you're boosting your sales capacity, enhancing customer experiences, or optimizing pricing, we've got you covered. Stay ahead in the AI-driven market. Subscribe now for exclusive content! Ready to transform your business? Visit blog.aska.bot for the latest updates and news from the AskaBot team! #AI #BusinessInnovation #SalesTech

AI is revolutionizing customer support and engagement, but it's crucial to approach it with caution. Implementing subpar technologies without sufficient preparation can cause more harm than good. Managed services make it easy for any business to start leveraging conversational AI for customer support without breaking the bank. If you need to scale your customer support while keeping costs low, our experts are ready to assist. Ask us about our free proof of concept and see if you qualify. Learn more about how AI is elevating customer experience services in this article: https://lnkd.in/eyUQ-AHk

The customer service space is a $350B market today and growing. There are approximately 15 million individuals who work in call centers alone.  It’s an industry that is ripe for disruption and #AI has the capability to change the economics.   With AI serving as a co-pilot to agents – enhancing #CX overall —the combination of people, machines, and data working closely together to drive efficiency across the enterprise and deliver better experiences is what the C-Suite is asking for today.  As the Harvard Business Review states, #generativeAI "helps employees help their customers," and I visualize this as a pyramid of sorts: - The top of the pyramid (20-30% ) is where AI eliminates the need for customers to reach out to an agent by leveraging data from customer journey platforms and predicting the points where the customers might need help before they even ask for it.  - The middle of the pyramid (20-30%)is where AI-powered chatbots can provide solutions to customers based on their inquiries. This is call deflection.  - However, human-to-human conversations remain crucial. The bottom of the pyramid (50%) is where customers still need to speak to an agent. In this scenario, AI becomes the agent’s co-pilot, allowing the agent to focus on the customer and more complex inquiries while AI automates tasks. If you haven't already, I highly recommend reading this insightful article. https://lnkd.in/gFgxGefX. #enterpriseAI

AI in CX is forging ahead full speed and our 2024 benchmark report is full of insights on how orgs, of various sizes and industries, are looking at the deployment and impact of AI this year. This thing is packed full of insights! Grab it for free here 👉 https://ayr.app/l/MyCE