Munish Gandhi’s Post

Agents Vs RPA: With the advent of new AI Agentic architectures, will agents replace RPA? Or are these agents fundamentally different? RPA is good for repetitive high volume tasks - it requires more deterministic data and process steps - what robots do on factory floors like pick stuff at Amazon warehouses. The thinking and process has already been done i.e. this is how you process a standard insurance claim. The downside is that because it is deterministic, It is likely unable to handle exceptions smartly i.e. how to tackle incorrectly filled insurance forms? If you add a new field to the Insurance form, you have to rebuild the Robot. Agent’s on the other hand are not deterministic - you give it a goal, an agent observes what humans do, learn, and figure out what data and process steps might be needed to achieve the goal. Hence, they are much better at figuring out how to handle exceptions, how to adapt as things change. My take: We are far from AGI. Agents will start with a narrow set of relatively simple tasks tied to specific systems. That’s how we are building at Statisfy. Incrementally, as models and agentic systems improve, we layer on complexity across data, process and decisions. What do you think? Credit to David Luan (Adept)’s for the inspiration behind this post. Listen to the full 20 minute VC podcast with David here. https://lnkd.in/gWsAMiMt

20VC: Why Foundation Model Performance is Not Diminishing But The Models Are Commoditising, Why Nvidia Will Enter the Model Space and Models Will Enter the Chip Space & The Right Business Model for AI Software with David Luan, Co-Founder @ Adept - 20VC

20VC: Why Foundation Model Performance is Not Diminishing But The Models Are Commoditising, Why Nvidia Will Enter the Model Space and Models Will Enter the Chip Space & The Right Business Model for AI Software with David Luan, Co-Founder @ Adept - 20VC

https://www.thetwentyminutevc.com

Manveer Chawla

Founder @ Stealth | Alum: Confluent, Dropbox, Facebook, IIT Bombay

1mo

Another point people often miss with Agents is that LLMs enable Agents to perform knowledge work, such as researching topics and identifying open questions, and much more. This goes beyond traditional RPA, as the work involves deeper semantic understanding rather than just triggering workflows across applications.

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