CEO at Workiz * Startup Builder & Investor * Growth Hacker * Changing the service industry one job at a time
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CEO at Workiz * Startup Builder & Investor * Growth Hacker * Changing the service industry one job at a time
🚀 Excited to share an amazing internal video showcasing the incredible work and spirit at Workiz! 🎉 At Workiz, we're more than just a team; we're a team committed to innovation and excellence. This video captures the essence of our culture, the dedication of our team, and the exciting journey we're on together. And guess what? We’re hiring! If you’re passionate about making an impact and want to be part of our dynamic team, check out our career opportunities at Workiz Career Page. 🌟 Check it out and get a glimpse of what makes Workiz such a special place to work and grow. 🌟 https://lnkd.in/dcj-cDfM Workiz
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CEO at Workiz * Startup Builder & Investor * Growth Hacker * Changing the service industry one job at a time
🚀 Kudos to Workiz Marketing Team! 🚀 I couldn't be prouder of the incredible work our marketing team has done on our latest video campaign! 🎥✨ In just 28 seconds, this video perfectly encapsulates our brand's essence and the value we bring to our customers. The creativity, dedication, and passion that went into crafting this great ad are truly inspiring. A huge shoutout to everyone involved in bringing this vision to life. Your hard work and innovative spirit are what make our brand shine. 🌟 Orit Mendels
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CEO at Workiz * Startup Builder & Investor * Growth Hacker * Changing the service industry one job at a time
- A Lesson in Leadership and Empathy - Recently, I had a conversation with one of my employees, concerned that they seemed upset about something related to work. I asked them directly if they were upset about any of my actions or decisions. To my surprise, they shared that their distress stemmed from a personal situation, not work-related issues. This interaction reminded me of the importance of empathy in leadership. Instead of jumping to conclusions, I should have started by asking how they were feeling. This small shift in approach can make a huge difference in understanding and supporting our team members. Lesson learned: Always lead with empathy. Sometimes, the best way to support your team is simply by asking, "How are you feeling?" and being ready to listen.
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CEO at Workiz * Startup Builder & Investor * Growth Hacker * Changing the service industry one job at a time
Happy 4th!!
We want to wish you all a wonderful fourth of July! 🎆 🎇 🗽 🇺🇸 🏈 #independenceday #fourthofjuly #happyindependenceday #happyfourth #happyfourthofjuly
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CEO at Workiz * Startup Builder & Investor * Growth Hacker * Changing the service industry one job at a time
Are 30m US workers at risk? According to a recent study, 52% of the 100's of field service management leaders surveyed – believe AI will directly impact call center operations and customer service, 43% predict AI will enhance route optimization, and 39% foresee AI optimizing job prioritization...
AI to supercharge field service engineering: A new era for 30 million US workers - Workiz
workiz.com
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CEO at Workiz * Startup Builder & Investor * Growth Hacker * Changing the service industry one job at a time
Still don't have a Chief of AI in your company? You might be losing the battle. NASA recently appointed their first Chief AI Officer Dave Salvagnini, underscoring the critical importance of AI leadership. At Workiz, we're excited to welcome idan kadosh as our Chief AI Officer. This strategic move helps us stay ahead of the curve, enabling small and medium-sized businesses in the field service industry to thrive in a challenging world. By leveraging AI, we're committed to providing innovative solutions that boost efficiency and competitiveness. https://lnkd.in/dAtXWtza
NASA appoints 1st AI chief to keep agency on 'the cutting edge'
space.com
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CEO at Workiz * Startup Builder & Investor * Growth Hacker * Changing the service industry one job at a time
I wanted to share a bit about my transition from enterprise sales to my current role at Workiz, where we cater to B2C customers. The shift has been enlightening, and I've discovered that while the industries may differ, the core principles of service and connection remain strikingly similar. In enterprise sales, success hinges on understanding client needs, building trust, and delivering solutions that truly make a difference. This is no different for an #HVAC technician who visits a home. Let me illustrate: 1. The Initial Contact: Setting the Stage In sales, the first meeting is crucial. It's where you set the tone, establish rapport, and begin to understand the client's challenges. Similarly, when an #HVAC technician arrives at a customer’s home, that initial greeting sets the stage for the entire service experience. A warm smile, a friendly introduction, and a willingness to listen are key. 2. Understanding the Problem: Deep Dive Just as a sales professional dives deep into understanding a client’s business pain points, an HVAC technician must thoroughly assess the issue at hand. It's not just about fixing a broken unit; it’s about understanding the customer’s concerns, be it comfort, safety, or energy efficiency. 3. Providing a Solution: Expertise and Trust In enterprise sales, proposing a tailored solution that aligns with the client’s needs builds credibility and trust. An HVAC technician does the same by explaining the problem clearly, offering the best solutions, and ensuring the customer feels confident in the work to be done. 4. Follow-Up: Ensuring Satisfaction Post-sale follow-up is essential in sales to ensure the client is satisfied and to build long-term relationships. For an HVAC technician, following up after a service call to ensure everything is running smoothly and the customer is happy can turn a one-time service call into a lifelong customer. Continuous Learning and Adaptation Both fields require continuous learning and adaptation. Whether it’s staying updated with the latest industry trends in sales or the newest HVAC technologies, continuous improvement is key to providing exceptional service. Transitioning to Workiz has reinforced my belief in the power of connection and service. Whether you're closing a million-dollar deal or fixing a home’s heating system, it’s all about making a difference in someone’s life. To all the dedicated HVAC technicians and sales professionals out there, keep up the great work! Your expertise, dedication, and commitment to service are truly inspiring.
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