Key Account Manager

Winid is a talent acquisition consultancy that offers Executive Search, RPO and Talent Solutions.

Our purpose is to drive the growth and fulfillment of individuals and organizations. We facilitate individuals in finding inspiring opportunities and help organizations discover professionals who will take them to the next level. We do this through talent acquisition and development solutions that focus on people, diversity and inclusion, innovation, and cutting-edge technology.

About the client:

Global company focused on luxury beauty products. The company prioritizes sustainability and community support. Which combines artistry, science, and a deep understanding of their customers' desires to create products that are not only effective but also offer a luxurious experience, enhancing both beauty and well-being.

Job description:

We are seeking a dynamic Key Account Manager to join our team. The ideal candidate will be responsible for managing key accounts, overseeing order processes, and ensuring smooth operations in both 1P and 3P environments.

Key Responsibilities:

• Account Management:
• Identify opportunities for account growth and revenue generation
• Develop and implement account strategies to achieve sales targets
• Collaborate with internal teams to address account needs and resolve issues promptly
• Prepare and deliver reports on account performance and initiatives
• PO Order Management (1P & 3P Environment):
• Process incoming purchase orders, including replenishable and future staged orders
• Confirm purchase orders and quantities in the vendor central system before shipping
• Proactively manage open orders and backorders for timely fulfillment
• Order Fulfillment and Shipment Planning:
• Ensure purchase orders are picked and shipped within specified timeframes
• Enter bi-weekly shipment plans in Amazon Seller Central
• Invoice Reconciliation:
• Verify that invoices match corresponding purchase orders
• Collaboration and Communication:
• Work closely with operations and logistics teams
• Reconcile shipments and monitor EDI transactions
• Submit and manage disputed chargeback cases as needed
• Product Management:
• Manage product SKUs and maintain up-to-date catalog information
• Customer Support:
• Respond to customer inquiries and questions as needed
  

Additional Duties:

• Collaborate with marketing teams to optimize product listings and enhance brand visibility
• Participate in sales meetings and contribute to strategic planning initiatives
  
  

Requirements:

• Detail-oriented with a focus on accuracy
• Strong organizational skills for multitasking
• Proficient in Microsoft Office Suite
• Effective time management and prioritization abilities
• Critical thinking and problem-solving skills
• Excellent written communication skills
• Experience with Amazon's Vendor or Seller Central systems is preferred but not required
• Training is provided for suitable candidates
  
  

If you're passionate about the beauty industry and have a knack for account management and operational excellence, we'd love to hear from you. Join our team and be part of our mission to innovate in the global beauty market while making a positive impact on people and the planet.