Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking an IT Support Analyst (Level 2). This is a full-time onsite position based in the Reston, VA area.
Roles And Responsibilities
Provide hardware and software support for Windows desktops and laptops
Configure, test and install printers, scanners, network copier/printers
Use computer images to install and configure laptops and PCs
Ensure latest approved BIOS and patches are applied to PCs and laptops
Support users with file shares and permissions issues
Track, log and report each service request
Additional duties as assigned
Requirements
3+ years of Windows support experience
6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
Excellent problem-solving skills
Knowledge of Windows operating systems
Working knowledge of Microsoft Office Suite
Excellent documentation, collaborative and communication skills, both written and verbal
Benefits
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation (Astor) is an Equal Opportunity Employer.
Some of our competitive benefits include:
Medical and dental coverage
401k plan with employer contribution
Paid holiday, vacation, and sick leave
Metro-check program
Tuition reimbursement
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Primary and Secondary Education and Non-profit Organizations
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