Events Manager, Events and Dining

We Are Committed to an Inclusive Workplace

At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.

The Events Manager, in support of the Director, will focus on upholding the museum’s brand of excellence while ensuring the execution of events in partnership with the food and beverage provider. The Manager plays a key role in ensuring the food and beverage experience complements and adds value to the full museum experience and shares an understanding of the logistics surrounding both internal and external events.

Specifically, you will:

• Manage and evaluate inquiry processes for facility rental clients interested in planning events.
• Provide day-of-event on-site execution support for internal and facility rental events
• As third-party vendor (Operator) liaison, ensure successful integration with the museum in all aspects of facility rental and internal event operations
• Foster a positive, proactive, and collaborative working environment between the Operator and the museum including, but not limited to the following departments: marketing, development/membership, learning and engagement, visitor services, retail, finance, executive office, and facilities
• Regularly review and attend internal and external (facility rental) events, to assure that continuous excellent customer service, quality, and a high level of professionalism are maintained by Operator, museum team members, and external contractors providing services
• Ensure that facility rental and internal event operations are consistent with the Museum’s mission and standards, particularly regarding sustainability and extraordinary guest experience.
• Provide support to the Operator and museum team, as needed to assure they can operate effectively within the museum and with minimal disruption to Museum operations
• Ensure that visitor interest and feedback mechanisms are in place and are effective for all facility rental event sales and operations and respond directly when appropriate on behalf of the museum
• Assure that museum staff requests for internal catering and confirmed external clients are processed in an efficient, positive, and timely manner.
• Regularly review facility rental and internal events and operations, to assure thatconsistent services and a high level of professionalism are maintained by the Operator
• Collaborate with the Operator and the museum Marketing department to develop an annual Marketing Plan and budget for facility rentals and events. Meet monthly with Operator to ensure initiatives are implemented and evaluated
• Oversee the administrative functions, scheduling, and staff on the Events and Dining team, including supervision of the Events Manager on Duty (multiple)
• Perform other duties as assigned
  
  

Your background and experience include:

• Bachelor’s degree or equivalent experience, with specialization in business, hospitality, and/or event management preferred
• Several (5 – 7) years of demonstrated successful experience in food services and/or the hospitality industry
• Several (5 – 7) years of demonstrated successful experience in managing weddings and events
• Understanding of and passion for the culinary and hospitality industry and providing an excellent guest experience
• Proven knowledge of food and beverage catering of all types, facility rental and event management services, operational policies, vendor management, vendor/operator contracts, and budgeting and financial management
• Excellent leadership, organizational, communication, writing and interpersonal skills
• Excellent facilitation, collaboration, and negotiation skills
• Excellent skills with spreadsheet analysis and word processing software
  
  

Position And Compensation Details

• The salary range for this position is $63,000-66,000
• This position is Full-Time, Exempt, and 35 hours per week
• This position reports to the Director of Events and Dining
• This position requires evening and weekend availability based on event schedule
• Physical requirements:
• Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
• Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data
• Able to move items up to 30 pounds
• Able to remain stationary for up to seven hours
• Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job
  
  

Institutional Requirements

• Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums
• Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest
• Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences
• Maintains confidentiality
• Adheres to all museum protocols, procedures, rules, and policies
  
  

Application Timeline

Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

What We Offer

Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:

• Free general admission to the museum for you and your immediate family
• Discounted guest tickets for admission
• Discounts on gift memberships
• Special staff tours and presentations from our curatorial and conservation teams
• Discounts at the museum restaurant, museum cafés, and museum retail and online stores
  
  

We offer a comprehensive benefits package for employees including:

• Medical, dental, and vision benefits
• Fully paid short-term disability insurance, long-term disability insurance, and life insurance
• Health savings or flexible spending account program
• Retirement savings program with museum match
• Paid vacation, personal days, sick days, and holidays
• Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure
  
  

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