Gary Hawkins

Hello Retail Friends,   I cannot stress enough how important fresh products are to grocery retailers. When it comes to inventory planning, “point solutions” that lack end-to-end integration and only address store-level planning simply are not enough!   Retailers need proven, multi-echelon planning solutions that extend beyond the store - unifying, automating, and optimizing planning in stores, DCs, and omnichannel. This is the only way to get crucial visibility and insight across the end-to-end value chain.   https://lnkd.in/ej53RsFV #supplychain #grocery #freshproduce How to improve retail fresh food inventory management | RELEX Solutions Tackle fresh food inventory management challenges head-on with the right strategies and robust planning software. www.relexsolutions.comhas context menuCompose

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Hello Retail friends, “Phantom inventory” sounds like a scary term – and for good reason. It refers to goods that appear available in inventory systems but are physically missing from the shelves. The result? Lost sales, frustrated customers, and distorted demand forecasts. The good news is there is a better way, by using predictive inventory. This is a technology that leverages machine learning to identify inventory inaccuracies, improving the accuracy of automatic replenishment. It also helps retailers identify inventory gaps and their impacts on the business. It’s a powerful way to leverage modern AI and machine learning in the retail supply chain. We’ve got an entire webinar coming up about this - in the meantime read all about it, and sign up for the webinar, here: #machinelearning #ai #retail #futureofretail

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Hello Retail Friends, convenience retailers face unique challenges. Small footprints and limited storage space require highly accurate and scalable supply chain planning – especially when charged with supporting aggressive growth targets. We’re proud to announce that OXXO, the largest convenience retail chain in the Americas, recently chose RELEX to optimize forecasting and replenishment as they focus on international growth.    https://lnkd.in/ebaedkfH   #supplychainplanning #supplychainoptimization #supplychain OXXO Internacional Enhances Retail Operations with RELEX Solutions for Forecasting and Replenishment | RELEX Solutions Focused on international growth, OXXO adopts RELEX AI-driven forecasting and replenishment solutions for smarter supply chain and inventory management.

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It's not all Hype 🤖 Retail Week has named THG as one of the top 3 UK retailers leveraging adaptive AI! At THG, we've been using AI since 2016 to enhance customer experiences and streamline our processes way before all the hype. From smarter search functionalities to influencer revenue forecasting, we're seeing significant benefits across the board. Proud to be part of a team that's leading the way in AI innovation. Check out the report for exclusive insights from industry leaders and experts. #RetailInnovation #AdaptiveAI #THG #AIAdopters @RetailWeek

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Putting yourself in the shoes of your dream retailer can yield an understanding for their priorities. Each year, major U.S. retailers open a crucial window to evaluate new and established brands. This is your golden opportunity to pitch to buying teams. Retail Insight: Product resets in retail are both time-consuming and costly for retailers. Store teams continue to do the things they always do: – Restocking shelves – Serving customers – Maintaining store cleanliness Buying teams are also inundated with extra work: – Creating new blueprints for stores to lay out the new items – Meeting with 100+ brands that all have exciting newness to share – Landing on a strategy that will yield growth Major resets also involve: – Printing new shelf labels – Rearranging product placements – Managing discontinued items – Communicating big bets and strategy from corporate to stores These resets can evoke mixed feelings among retail teams: • Excitement about new products and the potential growth they bring. • Anxieties over the additional workload. Why am I sharing this? Because timing is important, you get one window annually to pitch your brand at big retail. So when you approach the retailers treat it like this is your one shot. Prepare your pitch → Nail it. Share your brand purpose → Inspire them. Understand what it takes to be successful →  Make them believe in you. Take this opportunity to show buyers all of the things your brand has done. Shine bright. PS - Have you pitched to a retailer? Share your experience in the comments. – 👋🏾 Hi, I’m Monique, a former retail buyer turned beauty industry advisor who helps emerging brands ready to scale at big retail. If you are ready to scale and invest, book a discovery call, and let’s see if we can work together.

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This interview with Walmart CEO Doug McMillon is a #retail #masterclass. A bit of context and perspective, combined with a lot of detail about every aspect of their business — #merchandising, #SupplyChain, #stores, #digital / #omnichannel, #international, #technology, #marketplaces, #RMNs, and more. And this will make an excellent base prompt for a retail #AI assistant — one of my #WeekendProjects

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𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐢𝐧𝐠 𝐭𝐡𝐞 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐅𝐫𝐨𝐧𝐭𝐢𝐞𝐫 could be a cover story every month in convenience. This month it 𝘪𝘴 the cover for CStore Decisions. 🌐 "Since the arrival of the pandemic" – 𝗮𝗻𝗱 𝗯𝗲𝗳𝗼𝗿𝗲! – "technology evolution has been on fast-forward for convenience stores." C-store retailers are navigating all sorts of tech, all in a race against the rest of their local market. 🔮 Artificial intelligence 📲 Mobile apps 💳 Self-checkout systems 💫 Loyalty programs ⛽ Fuel dispensers 🔌 EV chargers This quote from Todd Hauptmann, VP of IT for Road Ranger sums it up well: "If you love change, this is a great time to be involved in technology." #convenience #digital

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Seeing the remarkable success that live shopping has generated in China, U.S. retailers are eager to build out their own live shopping capacities to entice younger shoppers and deepen customer engagement. Although the live shopping category is expected to grow to $68 billion in the U.S. in just two years, translating the awareness that livestreams generate into conversions remains a challenge. In fact, in 2023, less than 15 percent of U.S. adults had made a purchase from a livestream shopping event. #liveshopping #retailinnovation

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DTC/Digital Native Brands struggle to achieve scale. CPG portfolio's are stagnating. Consumers are trading down, and retailers owned brands are disproportionately growing. Target, Costco, Trader Joes, and Aldi owned brands are winning. Now Walmart has launched a formidable new elevated basics brand, BetterGoods. The best way to beat the Amazon/Temu/Shein/TikTok marketplaces is to sell products they don't have.

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Retail sales rose significantly, showing strong increases both month-over-month and year-over-year, as consumers continued to spend and drive growth https://lnkd.in/ekHc4QcA Total retail sales (excluding automobiles and gasoline but including restaurants) rose 1.35% month-over-month in May and were up 3.03% year-over-year #retail Chain Store Age

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BRILLIANT RESEARCH: Five 2024 Holiday Shopping Predictions https://lnkd.in/emwXStw7  Holiday shopping will look different for retailers this year.  After remaining largely resilient throughout four years of economic uncertainty, consumers are finally feeling the pinch.  Nearly a third of global shoppers (32%) reported using alternative credit services like buy now, pay later (BNPL) more frequently this year #retail Digital Commerce 360

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Kroger’s results earlier this week showed a clear picture of a company that is struggling to generate meaningful growth. Notably, Kroger’s headline sales continue to fall below both the prevailing rate of inflation in grocery and below the overall growth of the market. So both volumes and market share are sliding, an indication Kroger is on the back foot. Some of the weakness is because Kroger customers continue to cut back as household incomes remain under pressure. Kroger is not the only food retailer suffering from this, but it has not been able to offset this erosion by picking up new customers. From our data, Kroger has been a net loser of customers over the past quarter. Admittedly, defections are driven by a small number who have moved to more value focused players like Walmart and Aldi, but this nevertheless has a material impact on growth. The dynamic also underlines that Kroger is perhaps not doing enough to push value for money and low-price messages to its shoppers. I chatted with Reuters about the issues that won’t, at least for some time, be disguised by a merger with Albertsons. Link to article in comments. #retail #retailnews #grocery #food #supermarkets #consumers

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Key EMARKETER stat: US ecommerce resale volume will hit $80.60 billion this year, a growth of 3.4% YoY, per our December 2023 forecast. Beyond the chart: Ecommerce resale volume is returning to growth after a 6.9% dip YoY in 2022 and a 2.5% one in 2023, per eMarketer forecast. But it still hasn’t returned to its pandemic high of $85.87 billion in 2021. Growth in the number of online fashion buyers has slowed, leading platforms to search for strategies to boost order values by offering luxury goods and courting wealthy shoppers. #ecommerce #resale #retailsales

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Walmart exceeded expectations for quarterly earnings and revenue. The company experienced significant e-commerce growth, with a 22% increase in its U.S. business. Walmart's grocery business benefited from the widening gap between the price of cooking at home and eating out. The convenience offered by Walmart attracted more high-income shoppers, with its delivery business surpassing store pickup in terms of volume. Walmart reported earnings per share of 60 cents (adjusted) compared to the expected 52 cents, and revenue of $161.51 billion compared to the expected $159.50 billion. Net income for Walmart increased to $5.10 billion, or 63 cents per share, compared to $1.67 billion, or 21 cents per share, in the previous year. Walmart's same-store sales for Walmart U.S. increased by 3.8%, excluding fuel, and same-store sales for Sam's Club rose 4.4% year over year, excluding fuel. E-commerce sales for Walmart U.S. grew by 22% year over year, driven by store pickup, delivery of online orders, and the company's third-party marketplace. Walmart's profits were boosted by newer businesses like advertising and its subscription-based membership program, Walmart+. The company's global advertising business grew by 24% during the quarter, with 26% growth in the U.S. segment. #walmart #earnings #retail #ecommerce

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Walmart is introducing electronic self edge labels across its stores. The roll out will be complete by 2026. Of course, rumors are now flying that Walmart will introduce some kind of dynamic or surge pricing. Personally, I don't buy it. Walmart has spent years and years building up trust with the consumer on pricing. Indeed, low prices are one of Walmart's key points of differentiation. Why on earth would it put all that at risk? No, this is about one thing: reducing the amount of time and money spent on changing tickets manually. Across all of its stores, Walmart can save a heck of a lot by making this switch. I chatted with CBS News about the move... https://lnkd.in/eFmwmjGp #retail #retailnews #pricing #digital #Walmart #grocery

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Walmart: exceeding expectations & winning consumers at both end of the spectrum (low- & high-end consumers) Walmart benefits from: 1) Its scale & low price to gain low-end consumers 2) The introduction of a high quality private label brand (BetterGoods) 2) Investments in tech & ecommerce (+21%! ecommerce growth this quarter - boosted by store pickup and delivery as well as its online marketplace, its subscription business Walmart+ grew double digit last quarter) to win convenience seeker consumers (that are also often high-end consumers) 3) Its continuous investment in stores renovation ($9bn for 1400 stores starting last year & expected to run up to 2025) 4) Its multi-format footprint with Sam's Club that continues to outperform other formats 5) The scale-up of its ad/ retail media business (with revenue up 24% globally with a high double digit margin contribution) Stock price was up 7% last week post release & up 13% YTD Impressive. Not good news for other grocery retailers that are often 'stuck in the middle' (with no scale advantage & without a differentiated enough positioning). As predicted, three types of players will prevail in US CPG retail: i) Hyper-scale grocers (Walmart) ii) Highly differentiated grocers (high-quality/ premium like Publix) iii) Value retailers (Dollar channel, Clubs) iv) Specialty (r)etailers on emotionally involving and/ or ecom friendly categories (On beauty: Ulta Beauty/ SEPHORA, on Pet: Chewy...) v) Hyper-scale Ecom players (Amazon) on ecom friendly categories that do not have to follow the grocery basket (everything except fresh & most of F&B) Tough times for the rest. Exciting times for CPG in the US Walmart results in details: Walmart Q1 FY25 (as they refer to it) results summary • Net sales: $ 161.5Bn; Y-o-Y growth: +6.0% • Adj. Operating Income%: 5.1%; +25bps vs Q1 FY 2024 (Q1 CL FY 2023) Results by divisions • Walmart US: o Net sales: $ 108.7Bn; Y-o-Y growth: +4.6% o Gross Profit: +46bps vs Q1 FY 2024 (Q1 CL FY 2023) o Adj. Operating Income%: 4.4%; +32.5bps vs Q1 FY 2024 (Q1 CL FY 2023) o Walmart advertising sale growth: +26% • Walmart International: o Net sales: $ 29.4Bn; Y-o-Y growth: +10.7% (growth led by Walmex, China and Flipkart) o Adj. Operating Income%: 5.0%; +52bps vs Q1 FY 2024 (Q1 CL FY 2023) • Sam’s club US: o Net sales: $ 21.4Bn; Y-o-Y growth: +4.6% o Operating Income%: 2.8%; +36bps vs Q1 FY 2024 (Q1 CL FY 2023) 𝗧𝗼 𝗴𝗲𝘁 𝗮𝗹𝗹 𝗼𝘂𝗿 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀, 𝗳𝗼𝗹𝗹𝗼𝘄 𝘂𝘀/ 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲 𝘁𝗼 𝗼𝘂𝗿 𝗙𝗠𝗖𝗚 𝗖𝗘𝗢 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿: https://lnkd.in/ea4gy65y #fmcg #ecommerce #cpg The Coca-Cola Company Nestlé Procter & Gamble AB InBev Kraft Heinz Unilever L'Oréal General Mills Campbell's The HEINEKEN Company Diageo Pernod Ricard Mondelēz International Danone Bel Henkel PepsiCo Coty Reckitt The Estée Lauder Companies Inc. https://lnkd.in/ePzNuAMf

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Since 2019, Kohl's sales have shrunk by $2.3 billion. That’s a pretty terrible number given consumer spending on retail rose by a dramatic $1.3 trillion over the same period.     The Kohl’s losses are a combination of existing customers spending less and the complete defection of some shoppers. Over the past five years, Kohl’s has lost 1.3 million customers: people who used to visit Kohl’s, but now they don’t. Most of these folks still buy things so it’s interesting to see where they’re now shopping, or shopping more at, instead of Kohl’s. The diagram below traces the defections. The most notable thing is the gains being made by off-price retailers. TJX – with its TJMaxx, Marshalls, and HomeGoods banners – is picking up a lot of trade. Ross, Nordstrom Rack, and Burlington are also in the mix. It’s no wonder off-price is doing so well when it’s gaining so many customers from chains like Kohl’s. What’s also notable is that online specialists don’t dominate. Amazon has picked up some trade, as has Wayfair, but neither are the main beneficiaries of Kohl’s woes. This underscores that the very simplistic narrative of ‘online killed…” is often far from the truth. It is also significant that Costco makes an appearance. Costco is a silent assassin. Many retailers don’t have it on the radar for non-food; but the reality is that Costco has a formidable non-food business. Retailers like Kohl’s don’t underperform because one large enemy comes in and swoops away all the custom. Their substantial loss of trade comes from many players nibbling away at their sales and market share. #retail #retailnews #departmentstores #wholesale #shoppers

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